Little Caesars Pizza
| Address: | 22650 Three Notch Rd, Lexington Park, MD 20653, USA |
| Phone: | +1 240-237-8832 |
| Site: | littlecaesars.com |
| Rating: | 2.4 |
Location
Photos 26
Reviews 7
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Jon Dough
I’ve been giving Caesars Pizza our business since they opened. My son wanted to go her to get pizza for his Birthday .Of all the places he chose Caesars. Ive have noticed the kids working here always get orders wrong and stand around gossiping while a line of people wait and complain. I means its supposed to be and in and out grab your pizzas and go unless it’s a deep dish usually. However this time I have a specific complaint about an employee Dylan. We came in and had to wait around 40 min for that kid to make our pizza or place in oven. (The skinny kid looked like 16 out of high school) The girls asked him if he fulfilled my order and he shrug his shoulders and answered "I dont know and I dont care" The one girl just looked at us and disappeared. The other came back and said again sorry but hes getting it ready. Where like What! What kind of attitudes is that? We stood there and watch him smirk at us and defy the order. People came in made orders they waited a little and received their orders. While we continued to wait for pizzas that kept going out the door with other people. While Dylan refused to work on our order. The girl asked again did you put them in the oven or what? He shrugged again and said I dont care! She said you better put them in the oven already! Told us she said “ I’m sorry I don’t know what’s going on with him.” So I asked to speak to the Manager who happened to be Hispanic and told him what we and other people observed and he just said ok I’ll talk to him. Dont know what he said to him or if it was even related but the boy gave him a dirty look like who are you? Youd think the boy was the manager. So the girls got two of the pizzas from the oven gave to us while he seem to fiddle with the last pizza after pulling it out of oven. Who’s to say what he may have did to it as he gave the last grin to the girl and said here you go! If this how he treats the minority then how does he really feel working for one? Should be booted from this establishment and provide their employees proper training and behavior skills in the work place!
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Brian Hawk
This evening we decided to order pizza. Your commercials always say there will be no wait and the pizza is hot and ready. I am curious what is considered ready. When we arrived there was a pine waiting. Some called ahead and they had pizza waiting for them to arrive. The rest of us foolishly believed the ads. The rack was empty. I didnt mind waiting a short while but I did expect to actually get pizza that was cooked the whole way through. We ordered a plain cheese and a peperoni. Nothing special. I placed my order and paid. The person who took my money did not give me a receipt. I got the pizza home and we sat down to watch a movie while enjoying the pizza. Well, that was the plan. The cheese pizza was ok for the most part. There were a few places where the dough hadnt cooked the whole way. It wasnt terrible so we decided to keep it and settle in. As we bit into the pepperoni pizza the dough was only 75 % cooked. There still a good portion of raw dough. It was later than we usually eat. I didnt want to drive back to the store so we ate what we could and put the rest away. If we get hungry I will put it in the oven and finish cooking it here. That way I will know it is cooked. This isnt the first time we had to wait for pizza. At least those were cooked. Why didnt you consider it is a weekend and there are many families who do movie night with the family. Schedule your staff accordingly or teach them how to distinguish a cooked pizza from dough with only the outer shell cooked. I think I will think twice if I look in and see a line again. It probably means the pizza wont be cooked the whole way through. If I see the line again I will probably just have Pizza Hut or Dominoes deliver. It might cost me a bit more but I wont have to recoil it before eating it.
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Amy Tanner
Brand new store and already had a bad experience. My co-workers and I had pre-ordered and pre-paid for 30 pizzas for a pick up time between 5-5:30 pm. We arrived at 5:34 pm and both of the girls at the front couter were eating when they greeted us. They actually had food in their mouths when they spoke to us! Then they claimed they called because they werent sure if we were going to show up. Who pre-pays for 30 pizzas and doesnt show up?! They also claimed that they had sold some of our pizzas and they had to re make them because there were only 7 remaining. Now, do you think they really sold 23 of our pizzas in 4 minutes? We then asked to speak to a manager and spoke to someone named Will who was no help at all and said they can only keep the pizzas so long before they have to sell them... WE WERE 4 MINUTES LATE AND CLEARLY YOU DIDNT WAIT ANY AMOUNT OF TIME AFTER 5:30 BEFORE SELLING THEM BECAUSE APPARENTLY YOU SOLD 23 OF THEM!!! The manager didnt even offer to remedy the situation in any way and we had to wait 20 minutes for the pizzas to be re-made and we ended up late to our own event!
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Aaron Sullivan
Called the store to find out when they closed and no one answered, looked online and couldnt find the hours either. Not really a big deal as I live extremely close and wanted a Hot N Ready pizza. Its a Saturday and I figured they would at least be open till 10PM. I drove over and parked at 9:57PM, saw the open sign and lights were on and several customers inside, walked up to the door and walked inside. After walking inside an employee told me that they were closed, I said it was not 10 yet and he said it didnt matter. I left promptly and Im extremely dissatisfied with this level of service.
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J C
Love there pizza not one time over the last year have we been in. In the designated time has a pizza been hot and ready..seriously never ALWAYS have to wait... a poorly ran buisiness, they should not be able to advertise with the rest of group because its just lieing to the consumer repeatedly. Just like the subway footlong not actually being 12 inches lawsuit, this will be the next in the news, rightfully so advertise to drive customers in and dont hold up there end of the bargain.
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Deidra Harrison
Second time coming to this location and still no "hot and ready" were readily available. The whole logic behind the hot and ready is so you dont have to wait for a simple order. The first time we came the staff was overwhelmed and rude. The second time was pleasant staff wise, but still had to wait. Very inconvenient! Plan to wait like any other pizza place!
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Stephanie Elise
Not even worth the 1 star I HAD to give... So yet again another TERRIBLE experience. Tried calling today..... Not 1, not 2, but FOUR times and no one picked up the phone. Wheres the manager? Ive never seen one before. Id like to tell them to get some sense and start doing their job! YOURE RUNNING SOMEONES BUSINESS INTO THE GROUND!
