Taylor Street Pizza
| Address: | 535 Fairway Dr #131, Naperville, IL 60563, USA |
| Phone: | +1 630-637-1200 |
| Site: | taylorstpizzanaperville.com |
| Rating: | 3.2 |
| Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–11PM 9AM–11PM 9AM–10PM |
Location
Photos 29
Reviews 23
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Eric Williams
I was having a meeting at my work so I gave these guys a chance. I ordered one large pizza with a 6 pack of pepsi on 9/2/2017 for our group and when it got here the pizza was completely ruined. The sauce was all in one side of the box and the cheese was on the other and everywhere else. It was inedible since it was just so messy and mostly dough. I called immediately and complained very politely and I was told next time I ordered it was on the house from them. I called about a week or so later and was told it wasnt on the house, that I had a 20 dollar credit and my order was 32 bucks, at which point I was a little irritated and I asked how that was since I paid more then that, at which point the guy said to call grubhub to figure it out with them. And grubhub told me it was already passed the due date to complain, but I didnt think to called grubhub since Taylor Street Pizza gave me their word to make it right. After calling Taylor Street back I was told there was nothing they could do and they wouldnt even honor the original 20 bucks because the owner/manager said not to. So I give them a 1 star. Awful practices in my opinion and being new in the area, I place roughly 3 orders for pizza a month due to my work and having meetings throughout the month in Aurora and they will not be getting any of my orders, and Im informing all of my locations of this around illinois and we will not be ordering from them again.
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Kisha Jenkins
I ONLY GIVE INE STAR BECAUSE I HAD TO PUSH SOMETHING TO GET IT STARTED. I ORDERED A PIZZA AND WINGS. GOT THE ORDER AND MY PIZZA WAS WRONG. IT WAS MUSHROOMS ALL OVER THE PIZZA. I CALLED TO COMPLAIN AND SPOKE WITH A MANAGER (AS HE SAY) AND I TILD HIM ABOUT THIS. HE TELLS ME THAT HE WILL GIVE ME A 7.00 CREDIT. IM LIKE I SPENT 44.00 WITH YOU AND ALL YOU CAN OFFER IS A 7.00 CREDIT. SO I TOLD HIM HOW ABOUT HE JUST GIVE ME MY MONEY BACK. HE TELLS ME IF ANY OF THE PIZZA WAS EATEN HE CANT GIVE ME MY MONEY BACK. SO I SAID WELL MY SON TOOK ONE BITE OUT THE PIZZA COME GET IT AND REFUND ME MY MONEY. WELL GUESS WHAT NO ONE EVER SHOWED UP, AND THEY STILL TOOK THE MONEY OFF MY DEBIT CARD. SO I WAITED A DAY OR SO AND CALLED BACK AND ASKED FOR THE OWNER. WELL LETS JUST SAY IM ON MY SECOND TIME CALLING TO SEE WHY THIS "MANAGER" WONT RETURN MY CALL. AND EVERY TIME I CALL AND ASK FOR THE NAME OF THE OWNER THATS SUPPOSED TO BE CALLING ME BACK THEY TELL ME THAT THEY CANNOT GIVE HIS NAME OUT. LIKE WOW HOW PROFESSIONAL IS THAT. U OWN A BUISNESS AND TRAIN YOUR EMPLOYEES TO TELL THE CUSTOMERS THAT THEY CANT EVEN GIVE YOUR NAME OUT.
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Linds Quigley
Kisha the manager was rude and combative on the phone when I informed her that the pizza we waited on for nearly 2 hours arrived cold and congealed. She offered no help and was trying to say that the limp, cold pizza in front of me is just magically cold. Maybe if your drivers didnt dick around and stop to smoke weed, we would have recieved our pizza in a timely fashion. Also, if she wasnt so rude on the phone and actually did her job as a customer service rep, I wouldnt be writing such a scathing review of the cold garbage pizza I wanted to enjoy. 0/5 stars, Ill get diarrhea elsewhere in the future.
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Sarish Hassan
As good as it gets! I usually order once every two weeks or so. try the italian beef pizza with hot peppers (as a chicago native this is a must). The service is excellent ever since the new owners took over. All of my inquiries are always answered in a timely manner and when they are busy they let me know right up front. The food tastes incredible. The pizza is always perfectly cooked and the sauce used for their wings is phenomenal. My family loves it, my boss loves it, and I love it! We always look forward to pizza night at my house thanks to Taylor Street!!
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Peter Lasky
This is the best pizza in the area hands down. The crust is crispy yet has a doughy texture. The lunch specials are different each day of the week and they have a selection of slices as well. Try the cheese beef pizza or the Porker on Tuesday or the Boss on Wednesdays. They also have the Belly rewards program I think its 10 visits for a free slice.
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Angie Seaman
Everything I have gotten here has been amazing - Id especially recommend the fried chicken. The thin pizza has a crunchy crust and the cheese and sauce are really flavorful. My -1 star is that the delivery, while friendly and accurate, is very slow. So if you have the time to wait or you go to them, highly recommended.
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Mark Lhota
I used to order this pizza regularly, unfortunately the taste and quality have gone to crap. The crust sucks, the sauce is horrible and the overall service is the worst. I tried to give them a second/third chance hoping it would get better....it just kept getting worse. What a shame
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Sarah Jaecks
My daughter and I used to love this place. Now, with the new ownership it is no where near the same. Today, we were served slices that were sitting undefined the hot plate for God knows how long and werent offered new ones. At this point, I would say eat here at your own risk.
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Mykolas Garnys
Blatantly rip you off. Sure its $6.25 for 2 slices of pizza, but order a small "meat lovers" pizza like the one they serve by the slice over the weekdays, and its $22 for something that looks like it has barely any meat on it. A joke.
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Mykel Leon
My favorite is the breaded chicken wrap. I order my son chicken strips. And for dessert cheesecake. Delicious food! ... Accidentally wrote this review for the Aurora location. .. Its really Naperville.
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C Roof
The lady behind the counter was a real bi*** She was very rude to everyone who was inside trying to decide what to order. The food is great but the service was one of the worst.
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Sara Wright
This was our go to pizza place but the quality SUCKS now. New owners are running this once great place into the ground. Never ordering from them again.
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Queen Thomas
I give Taylor St. Pizza 5 stars. The Pizza is delicious!!! Customer service is impeccable. The Pizza keep me going back again and again!!!!
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Joe DeFrancesco
Definitely our new favorite pizza. Best crust, perfect amount of sauce, and anything on it is also good regardless of what it is.
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Russell Taylor
It has now been 2 hours since I ordered my pizza. It is no where to be found. Will definitely not be ordering from here again.
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cheryl wisniewski
I used too really love Taylor Street Pizza. However since the new ownership the pizza just doesnt seem as good.
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Evelyn Schlansker
Lost our order. Had to wait 30 minutes for the pizzas. I would call and verify your online order.
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Michael Smith
A little on the expensive side for pizza delivery but the best pizza in the area!
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Joseph Evans
Quite possibly my absolute favorite calzones ever. Best pizza food around.
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Akashi Mizuchi
Awful Customer Service. Distasteful practices and bad pizza.
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S Barham
customers service is no good ,pizza no good, over priced.
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Scott Sochacki
Some of my favorite pizza. Its very underrated.
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Dan Green
Fast service and good zaaaahhh
