Claim Jumper Restaurants
| Address: | 92 Yorktown Shopping Center, Lombard, IL 60148, USA |
| Phone: | +1 630-932-4290 |
| Site: | claimjumper.com |
| Rating: | 3.7 |
| Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10:30PM 11AM–10:30PM 10AM–9:30PM |
Location
Photos 100
Reviews 5
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Michael Jones
Mediocre food at high prices. On a Wednesday at 5:30 pm, ordered the chicken fried chicken, a standard favorite of mine at several restaurants which is fairly difficult to get wrong. My dining partner ordered the traditional calzone, both drank water. The total price was just a hair shy of $40. The interior of the restaurant is very lovely, beautifully designed building with gorgeous furniture and decor. The menus are tattered spiral bound laminated stiff paper which have clearly been handled by hundreds of people given how faded the plastic was. The menu is confusingly organized with the first page showing off $60 dollar bottles of wine instead of giving any hints on where in the book to go to find food. There were only two pages of entrées. Mostly seafood and steak coming in at over $20 a plate with a single page for burgers, chicken, and pizza. They have a few $20 dinner salads. The complimentary bread is somewhat bland, has melted cheese baked onto it with a buttery bottom. Most people would think "oh wow that sounds great", and when I saw it I expected to be wowed. It basically tastes like white bread with a hint of cheese. *shrug* really nothing to write home about. My entrée came with a large cup of soup, which I believe was called chicken tortilla. It was well made, but didnt blow me away. Nice portion size though. Id say it almost had the consistency of thick pea soup, with hearty chunks of chicken. Honestly the flavor didnt really do it for me but that might have just been personal preference. It was a nicely put together soup, I just didnt care for it myself. It could have used a nice double pinch of cheddar on top. The chicken fried chicken had a single piece of fried chicken and a single scoop of mashed potatoes on the side with bland white gravy drizzled over everything. Compared to other dishes with the same name at several other restaurants such as Cheddars, Texas Roadhouse, and others, where you get literally twice the amount of food for $11.99 instead of one chicken breast and a scoop of potatoes for roughly $15, I can assure you I was not impressed. Flavor wise it was fine. Not as good as what I can get at Cheddars by far, but I certainly wouldnt say no if someone handed it to me on the house. The calzone was honestly pretty tasty, pepperoni, green peppers and goat cheese (Each ingredient after the 2nd costs an extra $1). I could see myself ordering it again. It was probably enough for 2 people. We took half of it home. The pizza sauce that came on the side was kind of funky - had a flavor that was different than a normal pizza or marinara sauce. Dont see myself going out of my way for their sauce, we left it almost entirely untouched, but the calzone itself was fine. For $14.99 though, over all I wasnt impressed. It was about middle of the road compared to the dollars spent. Go someplace like Altavillas to get a much tastier calzone at under half the cost. All in all Id say that Claim Jumper stands shoulder to shoulder with what a slightly more expensive Dennys would taste like food wise. Not impressive. Personally I dont plan to return. If you want me back, knock your silly prices down by a good $3-$4 dollars a plate. Youre embarrassing yourselves.
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Nicholas Terpstra
We dined in at Claim Jumper at yorktown in Lombard today (9/9/16) and had a poor experience. The service was slower than molasses. We were seated and waited twenty or so minutes just to get drinks. Bread took another fifteen minutes. Then, we waited another ten minutes for salad and soup. We did not get refills and our dirty dishes were not bussed. We continued to wait for upwards of thirty minutes after having finished our soups and salads until our food came. Mind you, the restaurant was somewhat busy, but there was not a line nor anyone waiting to be seated. There were only three of us in our party. The order was incorrect slightly, but we moved on because we were hungry. Eventually a different server than ours asked if things were ok and we said no. He pretty much took over which was good. The management and who I assume was the owner handled things ok, but not great. When the bill came we were charged for a salad that was included with the meal, and later called about the discrepancy. Further all, the food was not as good as we remembered. We wondered why we hadnt been to Claim Jumper in three years. Now we remember why.
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Peg McCarthy
Claim Jumpers has long been one of our go to places, nice atmosphere, good food, reasonably priced. Tonight, we watched as our young waitress was put in the uncomfortable position of having to single-handedly serve a party of 32, yes, 32, by herself while fretting over not being able to get back to her 2 other tables, one of which was ours. In spite of her young age, she was as positive as possible, but her anxiety was evident by the multiple apologies for our wait. We assured her that this was not her fault, but, as someone who never comments, writes reviews or takes surveys, I could not let this pass. I realize the a party of 32 is a big deal, but the management should have ensured that they had the proper staffing so that their other guests were not sacrificed for the bottom line and that waitresses, who are very good at their jobs should not have to spend an evening being unable to do their job.
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Chet Prince
To be fair I didnt eat here. Mostly because our reservation at 8pm was delayed for almost an hour. The restaurants next door all said they would seat us right away so we left. Yes, things happen and sometimes the staff is overwhelmed but the reason for my 1 star review is mostly due to the attitude we received when we decided to leave. A hostess yelled at us and demanded to know who we were so she could cancel the reservation. Im sorry but the group that had been talking to you for the past 45 minutes about our reservation status leaves and you still dont know who we are? Also, not our problem. Screaming that we need to tell you who we are as we leave... nice touch. Figure it out. Like we will have to do with our dinner this evening... and our plans. Also, your "map" in the waiting area has the West and East directions reversed; thats how long we waited. Clam Jupiter!
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A Private User
After 5 minutes at the hostess stand. A server noticed my wife and I waiting and started to seat us, this is when the hostess appeared and promptly restarted the whole process over. Our server looked like he was in fight club, black eye, split lip, cuts and scratches. We ordered our meals, I ordered the Tri-Tip plate, which the menu and server reminded me came Med-Rare. After 45 minutes waiting, our food arrived, I picked my plate up to situate it and promptly received a blister due to how hot the plate was. After the blister-shock wore off. I realized the meat on my plate had been sitting in the warming window so long it had cooked itself from Med-Rare the Medium, almost no pink left. The potatoes on my plate seemed to have a hard thick crust on them. The manager ended up comping the sodas and app. But we did end up leaving hungry.
