Taco Bell
| Address: | 201 S Halsted St, Chicago Heights, IL 60411, USA |
| Phone: | +1 312-898-0800 |
| Site: | tacobell.com |
| Rating: | 2.8 |
| Working: | 7AM–1AM 7AM–1AM 7AM–1AM 7AM–1AM 7AM–2AM 7AM–2AM 7AM–1AM |
Location
Photos 100
Reviews 22
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Anonym Ous
The food is actually good, which is the only reason I gave two stars. Seriously, the slowest service imaginable. And I dont mind waiting a few extra minutes for fresh food, but this place is just ridiculous. I say this after visiting this location 5 times. I didnt want to write a bad review based on just one experience, so I figured I would give them a few more tries. The first 4 times I went through the drive-thru. Even when I was the only one in line or late at night, I waited at the window for my order for wayyyy longer than you should be waiting for "fast food". Then after waiting forever, when I asked for mild sauce, the guy said he would have to go to the back to get some more, so I just said never mind. So last time, I figured I would go inside to place my order. Big mistake smh! I felt like they were ignoring my order and filling all the drive through orders first. Then at the end when my order should have been ready, they realized there were no more caramel apple empanadas, because they had been giving them to all the drive thru orders, when I had been standing there waiting for almost 20 minutes. So then I had to wait 8 more minutes for them to make those. Overall, I consider over 20 minutes excessive for a few tacos and empanadas. Its not like I ordered anything special or complicated. I dont get it, and It really shouldnt take that long to put together a few tacos. And Ive been to plenty of other Taco Bell locations, and Ive NEVER had to wait nearly as long as Ive waited at this one. My sister also said that she hates going here because of how slow they are, and theyve messed up her order more than once. I know students at the college across the street who wont even go here on their breaks, because theyre afraid the long wait times will make them late for their classes. They just go across to the McDonalds instead. I wont be back, unless the service drastically improves.
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Real Epic Gamers
The Fist time I went here the made my order wrong, Second time was fine, Third Gave me burritos when i asked for crunch wraps. I went Back in the restaurant and they ran out of eggs. So i asked for hashbrowns to make them crunch wraps myself. They made me pay for things I did not want. I went across the road to McDonalds for some nuggets. If you dont want your order go here, but if you want you ordered go anywhere else! i think they should fire the manager or staff they are The worst staff if seen!
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Shannon Dahlman
I really want to love this location but its just awful. Service is horrible. I wish they would get it together because I love Taco Bell. I know there are struggles when a new location opens but I have been there 5 times and its been bad every single time. Im done going there.
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Collin Arenaup
Check online , see theyre open til 3am. Get to the drive thru at 2:30. Try to order no one answers. Pull up to the window and see the guy working filling a drink for himself. Mouths we"re closed" to me through the window. 10/10
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alyssa O
Slowest fast food place I have ever been to in my life. Literally watched cars pull out of line & go to Mcdonalds across the street & one pulled into the parking lot & drove out & went across the street. Insane.
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Mary Taylor
Horrible service since day 1. We keep trying to give them a second, third, fourth and fifth chance. But NO! Dont even waste your time. TRASH! Undercooked food, messy, sloppy...just AWFUL!!! TEAR IT DOWN!!!
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Monica Gideon
Their is always a long wait, in the drive thru and inside. I do not think we have ever gotten the right order. The only reason I come to this location is because its cheap and close to home.
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Andrea Collins
Very slow service. They werent busy and I only ordered two items. They also play inappropriate rap music here which is kind of awkward
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Marva Smith
Slow, slow, slow! Do not go there on your work break. You will be late getting back for sure! They need serious process improvement.
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Noah Deabel
Pretty good taco Bell. A little messy but a new and modern taco Bell. Pretty cozy!
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Joe Henry
Slow and messed up my order twice before getting it right. Fairly clean.
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January Curtis
For a brand new store with brand new employees theyre doing pretty good
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Roy Wade
Not good at all. Give you cold food will not go back.
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Mista Blu
Little bit of a wait but the food was on point.
YO
youngswag 23
Great service. Friendly staff. Clean inside
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ARTHUR WOODS
Brand new place. Clean . Good service
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Melissa Gonzalez
Food has a good taste
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Tank Nitty
They are very slow
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pearlene Richmond
Need more ppl
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MARIO CORNEJO
Fast service!
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Jenny Griffin
Fast service
RO
Roosevelt Dye
Good service
