Address: | 989 Thornton Rd, Lithia Springs, GA 30122, USA |
Phone: | +1 770-944-0741 |
Site: | bk.com |
Rating: | 3.7 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
DA
Dawn Williams
Terrible experience. I ordered two kids meals in the drive through, and literally waited for 20 minutes, if not more to receive my food. After coming upon the realization that they messed up my order, I went inside to have it fixed. While explaining how the order was wrong, the employee stood there with an uninterested and uncaring expression, and finally replaced my burger with the correct one (with an attitude). She was not a good representation of good customer service at all, and I would definitely not recommend this location.
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gregory sepulveda
Im sick and tired of pulling away, getting on 20 for work and finding out SOMETHING IS OLD OR MISSING FROM ORDER! Wed this week 6/14/17, I made an order and the French toast sticks were OLD AND HARD like theyve been there since the day before. This morning 6/17/17 I order 2 orders is 2-4 bacon egg and cheese croissants, 2 small hasbrown, 2 orange juices and a 3 piece French toast sticks AGAIN this time no damn syrup! You guys SUCK MAN!
M
m shields
I order chicken sandwich very over cooked not fresh it was like burned taste had to bite in on side of mouth because my teeth in the front wasnt big enough to bite the hard chicken,chicken fries taste like rubber bands but my wife was happy with whopper but her onion rings was over cooked real hard not worth eating...im very dissatisfied with the food that was served. I will come back to that burger king again .......
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curiel jr
Not good manners. I always say thank you girl from night shift never answer. Always ask for ketchup or any other sauce she says ok but never give me anything. I jus pay for a hot dog and I make the mistake of no checking my food before I leave and surprice the bread was looking like somebody pull it or break it with the fingers . thats why Im writing this feed back . they need pay attention to those details.....
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Lauren Mooney
They were out of whoppers....wtf. Talked to the "manager" on duty who told me theres nothing she can do, no compensation, nothing. Filled out a communication form on their website and I was called and told the store manager would be in touch with me within the next few days and he never called. Will not be eating at this location ever again. We were regulars at least eating there twice a month, not now!
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Valeri Reaves - MyMeApparel
Drive thru folk were SUPER accommodating... went to order egg and cheese croissant with no meat, because I dont eat pork. Order taker offered chicken for a dollar more. Who knew? Window guy was cracking jokes and had a great spirit. Chicken egg and cheese with grape jelly was scrumptious! Yum!
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lesleigh mcalpin
I visited this location several times and got terrible customer service.the shift leader was very rude.all I ask was for my breakfast sandwich to be warm because it wasnt the last time.Im going to speak with the manager at 7 this morning probably wont go back.
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AntoNiyaa White hi Jo CX as
Nasty ass service I asked the night manger for the corporate number he gave me a Hospatalty number and when I asked for his name he hung up .. disrespectful asf all over some nasty ass nuggets and they had the light off because they wasnt taking cash
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Sabrina Wise
Best biscuits when it comes to fast food. Always fresh no matter when I go. Chicken nuggets have to be the driest things Ive ever had. Otherwise great location, they also have the special coca cola drink selection.
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Brandon Betancourt
I went to get a tender crisp and they gave only the meat and no lettuce or tomato, when they tried to reimburse my sandwich they said theu had no more. Would rate 0 stars if I could. Terrible.
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caketha goreed
I am sitting in the parking and watching the current night manager smoke a pack of cigarettes and enter back into the store and not attempt to was hands and immediately start handling food!
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Latrisha H
This Burger King blows my mind!! The service is great and I have ALWAYS received hot food. My fries are always hot and salted to perfection. Kudos to the management team and the staff!!
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lyricz retes
Never ever do they have smoothies after hours or possible just to lazy to turn on the machine and clean it in the end of there shift. .lady looks like She is upset to be at work
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John Gazaway
Very clean eating area..very friendly service and very fast. The assistant manager was working his butt off as much as employees..and hes not bad to look at either..lol
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Jarvis Carter
The drive thru line was wrapped so the wait was a little long. I was sent here on a mission so I decided to wait. Located close to the exit, it was easy to get to.
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Kaydence Vlogs
The ice cream machine was down, and the workers are all over the place except for the registers. The room was smoky, too. But the food was exceptional.
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Swavy mack
Gave them several chances everytime I go there food is cold or chicken is dried out from sitting so long !!! Sucks when u spend money to eat cold food
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Amanda Purvis
One of the best BKs I have visited. We are regulars at this location and every time we visit at least of one the employees remembers my name.
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Guadalupe Magana
There has been time when we go and they say they are down because they had to turn the grill off never heard of such a thing anywhere else.
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Reggie Zimmerman
Service is good and friendly and the Frappe machine is not always "Broken" like McDonalds even early in the morning
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Stuart Poholsky
Food is delivered quickly. The managers very friendly and make an effort to get to know their customers.
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TOD WATSON
This is the best burger King we have visited The Manager does a great job with this store and his team
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cole tidwell
Never got my order wrong. Not too busy during week day lunch time. Or at least not busy when I go by.
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John P
I ordered food 40minutes ago. I hope it fresh!!! So much for fast food... They dont seem to care.
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DeCarlo Turner
My experience was great! My food was fresh and the employees were very professional!
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Amber Himmel
Staff was friendly and food was OK . I think they forget we are paying for hot food
AM
Amber Maull
Getting food at night can be irritating here since the line and staff move slow.
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Denise Catalan
Could be better whoppers , i travel a longer distance for better better service.
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Delis Estrada
Muy limpio y amables
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Double D
Its a hit or miss with the service here... Some days are better than the other
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Catherine Dicus
Old time favorite. Love their burgers. The mac n cheetos were yummy!
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Cj Reed
Drive thru wait was long. Food was warm and service lacked life.
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Taneisha Robinson
Food was terrible. Customer service was unexpectedly fantastic.
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Krista Thomas-Shaw
Its an average BK. The parking lot and drive thru are sucks.
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Lorenzo Bailey
I waited 30 minutes for a 10 piece nugget. Very understaffed
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Esther Peralta
Place it was nasty tables really dirty.!! But food wus good
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C Willis
Drive thru open all night, fast and friendly service...
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Mike Smith
Good burger and one of the few open this time of night.
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Mario Terry
Great service and well cooked food every time I come.
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Jaime Sanchez
Excellent customer service! Everyone is so helpful!
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Lewis Berryman
It was ok i have been to worse but not the greatest
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Brandon B
Its the BK lounge! What else do you need to know??
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Shai Mohd
Good, but they were out of eggs at breakfast tome.
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Michael Crayton
Everyone was new employees food took for ever!
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Allen Smith
Good fast food ,tight manoeuvring in parking
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Daniel Gotham
Its good. Nothing jumps out at you as bad.
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Robert Young
Good service but price high on some things.
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Clinton Sanchez
Always fast and I never have any problems.
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AJ Graham
Clean and quick and conveniently located