Address: | 545 Dacula Rd, Dacula, GA 30019, USA |
Phone: | +1 678-377-7777 |
Site: | chick-fil-a.com |
Rating: | 4.6 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM Closed |
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Rental Account
This is the absolute worst Chick-Fil-A in my area. It is the closest one to my home yet after tonights experience we will go to a different one from now on. -Seven times out ten the order is incorrect. (Missing food) -Often when going through the drive thru you dont even get acknowledged. They just take your money and give you your food. -Several times I have tried to order chicken noodle soup at lunch time just to be told its still too cold and they cant sell it yet. How is it that the soup hasnt been warmed up by 12:30-1:00 in the afternoon? -Last week I came in at 9:00 to get a gallon of sweet tea. The girl looked at me like I had 10 heads and said they were not selling any more gallons for the night. I asked if they were out of jugs and she said no they just were not planning to make any sweet tea for the night. So I left empty handed and went to the Mall of Ga location and they were happy to sell me as many gallons as I wanted. -Tonight I went through the drive thru (2 lanes). The other lane had 5 customers go through it before anyone came over the intercom to take my order. I couldnt back up because someone was behind me. Its just frustrating. I love the company as a whole. I love their beliefs and their support for the local community. I just wish this store could get it together!
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B Wise
This location is just like MOST of the stores that I have been too; customer service is through the roof, a great supporter of the local schools, my family LOVES the food & the location is perfect. Also I would love to brag on a young lady there by the name of Jillian whom was more than outstanding with her service, her beautiful smile, & personality. If the rest of the staff is anything like her I pray that everyone goes far & beyond into the future. Excellent job.
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Andy Rachels
Most Chick-fil-As are known for awesome customer service, but this location will be known to me as the only fast food restaurant where Ive experienced racial discrimination. To get ignored at the counter like Im invisible and not acknowledged until all the white people behind me were served first was seriously messed up.
DA
DATBUBBADOE
The food was great there but when my mom was ordering at the drive thru, the lady asked if she wanted to donate any money for children in need. My mom couldnt hear her and she just said the order name. Th moment we drove off the lady said, "Gosh." It was rude and I dont think I will come back again.
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Nancy DeBeliso
Best Fast food restaurant in town. The Staff are all so polite and caring. As soon as you walk in the door that a staff member holds open for you, you feel like family. They are always so prompt with your order also. Its a place that you would be proud for your children to work in for their first job :)
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Katia Lara
This place keeps forgetting my fries on my orders when placed at the druve thru. I thought it was a one time thing but I guess this happens all the time since I just got to work from the drive thru and noticed I dont have the fries I payed for. Disappointing.
PA
Paul Castleberry Jr.
By far one of the nicest Chick-fil-A I have been to. Everytime I go in, the manager on duty always stops by yo make sure that not only our meal and service was good, but our family as well. Staff is amazing and helpful. Only Chick-fil-A we go to!
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Allen .Gunn
Not very busy when we went but service was slow and the dining room was dirty. Team seem distracted and not wanting to be there. Cups were covered in drink and sticky. Not up to standard for a Chic fil a.
MA
Mary Knight
WONDERFUL SERVICE, clean restrooms, excellent location, good food, and plenty of parking. I like taking my Grandbabies there because that location has a play area where they can play and have fun!
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Larry Richardson
Cleanliness and service are second to none. Every empty table was immediately cleaned despite being a busy lunch time. Order was exactly right and very fast. Waffle fries were hot and fresh.
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sarah baker
I went here for the free mini biscuits and they tasted awful like chemicals.. i have had chick fil a in different areas and no problem will NOT be going back to this location...
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zack H.
Family friendly. Great food.Great service and always clean.Restrooms are always clean.Great health scores.Very kid friendly. Food is hot and fresh.Christian values. Thanks CF.
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Holly Hay
Terrible service today. Extremely busy and they didnt seem to have enough staff. Always a busy location, so very surprised by the service level.
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Michael Meacham
Cant say I have ever had a bad experience with Chick-fil-A. They are extremely polite, and easy to deal with. Speedy service, delicious food.
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Zackery Lamb
Always clean. We eat here about once a week and the staff are absolutely fantastic. They go above and beyond to give you the best service.
GA
GARRETT G
Always solid what can I say bad about this place? Nothing wrong with a great business run with great employees and expedient service!
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Rebecca Taylor
Consistently wonserful food and customer service. They care about their customers and are invested in the local community.
MI
Millie Parkin
I come here to get lunch for my office often and the staff is always so accommodating and helpful with my multiple orders
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Vertta Starr Moody
Staff is friendly , fast service. I have 4 stars because grilled nuggets are dry compared to other locations.
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Savage BJJ
This Chick-fil-A has 5 star food but 3 to 4 star service depending on the day. Too bad 4.5 isnt an option.
MA
Matt Pennington
One of the best CFA locations in the area. Our orders are always correct and the employees are kind.
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Kyle
Friendly staff and I like that it has 2 ordering spots to make lines go faster. Always great food
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Brian Biegel
A typical Chik Fil A with great service. The food is always fresh and hot and they do stay busy.
CA
Cannonball C
Manager lied about the free birthday meal. Every other location will honor it, but not Dacula.
CA
Calvin Ducalv
Best chicken sandwich of all the fast food chain restaurants and the staff is very friendly
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Glenda Bryant
Always delicious, no matter what I order. Frosted lemonade is my favorite item on the menu.
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Zaybo Watkins
I could eat here everyday. Staff is young friendly and easy on the eyes. Great food as well!
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Kerrie Campbell
Always busy but offers good food and polite employees. Very clean restaurant and restrooms
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Eric Morgan
People are very nice and wait time for food is faster than most other fast food restaurants
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Andrew Pickens
Always fresh always courteous. Clean bathroom. This location gets crazy busy at lunch time.
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Sun and Moon
The food here was great, the service was great surprisingly since its usually very busy.
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Rob Browder
Love Chick-fil-A. The new super-food kale/broccoli side salad is great healthy food.
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Walter vasquez
itsi amazing how busy this place gets and still great service all throughout the day
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Marie Bactan
I come here quite often And i love it customer service is great and so is the food:)
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Jason Myers
Great customer service. They even walk you out with an umbrella when it is raining.
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Chandler Lewis
Great service and great atmosphere. My favorite (fast food) restaurant in Dacula.
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Julie Miller
Food Always good and usually quick service. Staff always polite and friendly.
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DUSTIN GREEN
What can I say, its always been great! Best customer service I ever get.
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Schwinne
Friendly staff, good food, clean restaurant. No compaints from me.
CA
Carol Johnson
Great service & food. Kids area needs to be cleaned & vacuumed.