Burger King
| Address: | 1337 Thompson Bridge Rd, Gainesville, GA 30501, USA |
| Phone: | +1 770-287-1706 |
| Site: | bk.com |
| Rating: | 3.5 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
Location
Photos 38
Reviews 28
ST
Stacey Flowers
I went in with my son on Monday Sept 15, 2014 at just a few minutes before 2pm. There wasnt a line of people, and only a couple of cars in the drive thru. My son had the chicken fries combo and I had the buffalo tenders combo. Three people came into the dining room after we placed our order. The cashier, Esperanza was polite and friendly. The orders for the drive thru were being filled and the expo was calling out what items she was waiting for to the kitchen crew. In spite of the clear communication going on it still took 15 minutes for our order to be completed. I was told they were waiting for the buffalo tenders. No fork and knife was offered for the tenders which were very messy to eat. I was not asked if I wanted any Ranch or Bleu Cheese for the tenders, I had to request it.
VI
Victoria Perry
Every time I come to this location something is wrong or I am treated poorly. The customer service is nonexistent and the employees would rather stand in the back and talk to each other about their sex lives than do their jobs. The last time I went my bun was stale and slightly hard. I didnt ask for a new burger, I just felt the need to tell them their buns were going bad and should be replaced. The manager responded that if I had a problem with the food I should apply to work there and change it myself because shes not going to. But dont bother applying because she wont hire a white chick because I would turn out to be a racist and steal her job. I will NEVER be going back to this location. GREAT EMPLOYEES BURGER KING. GET A BETTER CREW.
BR
Brian Carder
Id suggest new management and a whole new crew that doesnt Lack customer service skills and DECENT MANNERS!!!! Doesnt matter what you order in drive thru they always make you wait 15-20minutes and then the food is still COLD and the wrong ORDER. How hard is it to get an order right the first 12 times????? Called to let management know i would return for right order (was already home) and all i get is "oh i thought you said something different, have a good day"... And dining isnt any better. We stood at stood at the counter 10mins while cashier "cleaned" playing on her phone and totally ignored us...finally after the THIRD time saying EXCUSE ME WE ARE READY TO ORDER SHE FINALLY TRIED TO TAKE OUR ORDER BUT WE LEFT.
HA
haley hughes
Wow. This was probably my worst experiance at a fast food restraunt. We sat in the line for at least 20 mins. The drive thru lady was rude as hell. Then we get to the front of ofthe line just for her to say ther machine was down and they couldnt make transactions over 20 dollars. She gave us the drinks and they were wattered down. Willnot spend my money their again.
RO
Robby Roberts
Food is usually fine, but the staff needs a lesson in customer care and how to behave in a place of business. Every time I go in, people are yelling at each other across the kitchen. Usually, its playful banter, but its un-professional. And, on more than one occasion, profane language has been used.
AN
Anthony Davis
We have been here on 4 different occasions in the last year, always in the drive thru. Each time, they screw up our order, make us wait almost 20 minutes, and have no customer service. Is it too hard to give onion rings when you ask for it instead of fries? I wont be back at this place.
WA
Waylon Bailey
I ordered 2 Whoopers with cheese no tomatoes no lettuce... I get no cheese but I did get lettuce oh and tomatoes but you clowns want 15 dollars an hour minimum wage. Cant even get a 9 dollar order right!
BR
Brandon Smith
Staff is very rude. The manager veronica talked to me like i was a child about an ice coffee raising her voice as well all due to the fact they only have a small cup. Wont ever return to this location.
NS
NSFan2003
Great customer service, good breakfast, and I appreciate your business Burger King! Best Burger King in Gainesville! Score: 98/A
KY
Kymberly Thompson
Always great service, correctborders, Hot food properly cooked, good dinner or breakfast. Great coffee, shakes, desserts
QU
Quik Calls
I love the extra long fish sandwich. It may not be the healthiest choice but its becoming a guilty pleasure of mine.
ME
MESSATSU _
Terrible customer service and burned everything forgot to add salt and took over 20 minutes for one order
AL
Alan Bolling
Food is the same as it is most burger kings the drive-through however is a little bit slow
JA
Janyce Fuller Harris
HAVE GOOD MENU ITEMS.. GREAT SHAKES....BUT MOST OBVIOUSLY THE "WHOPPER" SANDWICH !!
BR
Briana Jackson
Every time I come here the employees are rude and my food is cold
MA
Mary Cisneros
They always have a smile and make you feel comfortable
JA
Jackie Brooks
Employees are friendly but the service is slow
TE
Tera Thomas
Nuggets were fresh and so were the fries
DE
Dennis Oleson
Order was correct and relatively fast
PA
Pamela Tollett
Slow service..order not correct
WI
William Sisk
Its better than Mcdonalds
SA
Sandra Cornelius
Quick lunch with coupons
JE
Jeff Weaver
Great service and food.
MI
Michelle Hulsey
Service wad slow
EV
Evelyn Smith
Price was right
JE
Jennifer Joy
Good
AN
anthony garcia
Good
CH
Christy Sells
Yu.m
