Wingstop
| Address: | 15211 Hawthorne Blvd, Lawndale, CA 90260, USA |
| Phone: | +1 310-644-9464 |
| Site: | order.wingstop.com |
| Rating: | 3.9 |
| Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM |
Location
Photos 58
Reviews 30
MA
Marcus Blackshire
This place is freaking terrible!! First I placed a larger family order for a party I was having and they screwed up the whole order nothing was correct. Then I called to see if I could get my money back because the order was completely incorrect and I was unable to return to the store that day. The lady I spoke to said she was sorry she remembered the order but I needed to bring the wings back for a refund! I told her I didnt live anywhere near their so I was unable to return but could she credit the money back to my card to which she responded she needed the wings back in order to issue the refund, even though what they gave me wasnt at all what I ordered. made me think why did they need to wings back so bad were they gunna reuse them or something. Anyways so when I call cooperate to see if they can help me get the refund they said they would issue a form for a refund and I had to wait 3-5 business days. After two weeks with no reponse I called back and they said they were unable to get anyone from the store to respond and their was nothing they could do until somebody from the store responded because each store is a separate franchise and they have no control over what they do. No refund ever came and my suggestion would be stay clear of this franchise if you can help it, they need a health inspector out to look at some of these locations cause they look about as clean as a public restroom!
SA
sarah wittenberg
Waited on the phone with them for 20 min to order to go, had to hang up and call back to only be rushed off the phone and told "we dont do 12 peices" with no other options. Horrible customer service. Anyways I go in and they have a guy in front drinking a 24 pack of mickies bumming change.(they should have called on him hes sitting in Their patio furniture or asked him to get drunk elsewhere) anyways I go in the the lady if front wasnt very friendly. I paid for my meal and she hands it to me. I ask where my drink it and she tells me."you didnt get one." I paid 15 freaking dollars for a meal. It better come with a drink.. she looks at me with a deer in the headlights look as I stare back and she goes... "you got the receipt. (I JUST FREAKING PAID. IS IT NOT ON YOUR SCREEN. DID YOU NOT DOUBLE CHECK MY ORDER!?!) She made me feel like I was trying to "get" a drink out of her. So I pull out the dang receipt and show her. She goes.... "oh. Yeah.. what ever.." then continues to get my drink. This place is horrible. I will not go back. And the wings. Well they definitely were not up to par. For me to even want to go back... Good luck if you go...
GA
Gavin Duprat
I ordered online and got there when it said it would be ready, 10 minutes later they said ok heres your food and I said can I have my drink. So they were out of Fanta so I waited 15 minutes to get my Fanta, then they took my food back and said it wasnt ready yet , very confused, so they give it back to me 15 minutes later.... I ordered an 8 piece 5 of one kind 3 of another. I get home and open it and I got 6 , 3 of each kind I ordered even though I payed for 8..... 40 minutes and $12 later I didnt get what I ordered, got ripped off, and wasted almost an hour of my time... And not to mention the people that worked their were terribly rude. DO NOT get ripped off here. Save your money, time, patience, and frustration.
MA
margie silva
Worst service ever. At 11:40pm I placed an online order for 75 wings. Online service stated it would be ready at 12:08. Went to go pick it up at 11:50, they said that they are not making the order because they close in 15 minutes. No one called to inform me, no one cared. They were all standing around and laughing. When I tried to call from the parking lot to speak to a manager, no one picked up the phone and I can see them standing around doing nothing. Unbelievable! !
JO
John Garcia
Wingstop doesnt have the best wings youve ever tasted, but its not a bad place when you have a wing craving and youre on the go. This location in particular had a friendly staff and it was clean. Also it seemed like it had more space for sitting than the average Wingstop Ive been to. Its located in a shopping center so parking is also usually fairly easy to find.
OS
Oscar Gonzalez
Ive only been to a handful of wing stop locations but this one is consistent in taste and quality but customer service is always lacking. Tables are sometimes not very clean but I usually get take out so not a big deal for me.
MI
Miranda Zhang
The place is clean, well fit in with other fast food restaurants next door. The staff was friendly. Food quality....I think it could be more appealing...The color looked a little unreal (like food coloring)...
LA
lashawn stephens
Thank you Wingstop we had a successful baby shower cater by you our guests love the wings and many varieties that you provide it your staff had our order on time and hot and ready to go the Best thank you
AB
Abe S
Great wings. People were nice when I was there. You cant get your own drinks though, and choices are limited compared to other wingstops with self service machines
MI
Michael Stagnaro
FIRST OFF ANYONE WHO THINKS THIS WINGSTOP IS CRAP IS WRONG. THEYRE AMAZING STAFF AND ALWAYS CARE ABOUT THE CUSTOMER. IF SOMETHING IS WRONG DONT BLAME THEM :)
T
T Young
Overrated. Soggy fries and passable wings. Better wings and fries elsewhere. Too expensive for what you get . . . mostly a stack of soggy, greasy fries.
CA
Candy Scribner
Good food. Customer service can be improved as well as there is not a space in the restaurant big enough for more than a few people. Disappointed.
TW
Two Two Steele
Bad customers service after placing a order over the phone once I arrived I learned they did not have my order so I had to wait longer
DA
David Barreno
Garbage employees, if you call you will be out on hold for a long time or phone line is often bust. Avoid this place if you can
TA
TaNisha Harris
My staff enjoyed the wings and it was close and fast enough to do on our lunch break. Online order was perfect
CH
CHRISTOPHER T. MARTIN
This place is average. Its wingstop I dont expect much from them. Wings, fries, and service is average.
BR
Brandon C
Amazing food. just wish the fries had a little bit more seasoning cuz i love the seasoning they use.
AD
Adolfo Arroyo
The worst place to come and eat. Found a hair on my food works seem not to care.
TI
Tiara B.
Perfect! Ready Wen I got there.. Perfect taste everything was Bomb
SE
Sergio Villa
Good food and service. Limited seating during peak hours.
JI
Jimmy Morales
Slow and lazy service with no sense of urgency ever
MA
Maria Miranda
The wings are good but the ladies theyre unfriendly
SE
Selena Jr Molina
Lol.. New spot off Hawthorne n 116th.. Better..
MI
Michael Falcone
Slow and lazy service with no sense of urgency
JE
Jelani Smoke
Slower than usual compared to other locations
YO
Yony Palacios
Great food! Speed of service can be improved
AL
Albert De Alba
Never disappoints, great customer service!
A
A Private User
there great service is just a little slow
CA
Caitlyn Richards
Great tasty wings and friendly service!
NO
Noah M
Best wings from any chain restaurant.
