Address: | 3301 S Dale Mabry Hwy, Tampa, FL 33629, USA |
Phone: | +1 813-835-8045 |
Site: | sogourmetbakery.net |
Rating: | 4 |
Working: | 9AM–5PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–4PM |
AL
allen henderson
5 Stars for the food - French Bread plate, Farm plate, fresh apple tart pastries some of our favorites. Quiches a little salty but otherwise wonderfully fresh and authentic. We love the owner/ chef for his culinary talents. Thats where it ends. 1 Star (being kind) for front of house restaurant management. Poor service, the wife does not enjoy being there, she is uncomfortably quiet never ever greeting customers as they arrive and staff follows her lead. And if you show up upon opening at 7:30 or 8:00 many times they do not have many of their items "not yet baked or ready" including my favorites. Owner chef I guess does not believe he needs to come in early to make sure all breakfast items available and ready for opening of restaurant. Twice we have left restaurant because they literally had none of the items my wife and I ordered all for PREP reasons. And its a limited breakfast menu as it is. The coffee cups are beautiful but thin ceramic and no handle so you burn your hands when you try to drink/smell the fresh brewed coffee . Not being able to smell the aroma of your coffee in a French bakery/cafe is a sin. REPLACE THOSE CUPS NOW!!! Unfortunately, I do not think this wonderful French bakery cafe will make it long term. GREAT food, horrible management and no business sense. Unhappy front of house management. After meeting all I suspect the front of the house will shy away from solving these glaring issues and the French owner /chef would want to argue with me, yell at me or throw me out, opposed to solving the management problems to ensure a life long success in the restaurant business. I will be back for the food and I will always be upset with how unhappy and inept front of house management is every time we go (if you wish to call it that - actually ZERO management).
CH
Chip Weiner
I had the Spinach and Goat Cheese Quiche. It offered a very flakey pastry crust, generous portions of spinach, the right amount of egg, but could have used much more cheese. The included Mixed Greens salad with balsamic vinaigrette dressing was tangy but not over the top acidic. The greens were fresh and crispy. So Gourmet is purely French. It offers French cuisine and is owned by French nationals. The food is typically fresh and very good especially the bakery items (especially the croissants). They seem to struggle with not having enough staff to run efficiently though as they have not been open for dinner for some time after parting ways with their French born chef. They have yet to hire a replacement.
NI
Nikki Bowen
Service was beyond awful. We werent acknowledged by two different staff members who were directly in front of us on the other side of the bar as we sat down with no direction or greeting when we walked in. We had to ask for service. Another customer provided us our menu as she left the establishment since we were waiting so long. Staff was pessimistic and obviously did not want to be there. While we were dining, there was a young man visiting all guests soliciting money for his fundraiser. Who wants to be pressured into buying things from a kid while youre trying to eat brunch. Unorganized and uncomfortable.
DA
David Welsh
I must be honest the manager a ms. Chantelle my apologies for the spelling of her name is clearly unprepared for events in the city. I came the morning after the gasparilla parade my party was completely ignored by none other than the manager herself. I asked to speak with her outside as not to disturb the other patrons but was not satisfied with the results as she became defensive and nearly combative overall I must say that her situation and attitude deterred me from and attempt to enjoy a meal in an establishment whose decor overwhelmingly suggested otherwise
JU
Jumana Zarea
Terrible customer service! I asked for Turkey and got Pork then I asked the manager if I got the right order and said yes without even looking and I asked her to double check and turned out to be Pork! She gave me another plate but didnt even apologized properly! and made me pay for it also! I used to be a customer but Im not going back ever and will not recommend at all! she was rude even though she knows me as a frequent customer! If you dont care about your customers Im sorry to say youre business cant operate without happy customers!
BR
Brad Herring
Cest drôlement bon. On peut pas se plaindre ici. Des quon entre un juene garçon vous invite à souper chez eux. Jai commandé un chocolat chaud et je me suis installé en terrasse. Ça ma fait manquer Lyon. Je serai de retour en toute vitesse.
DO
Dominique Berry
I am French..... and I just discovered this gem in south Tampa..... Incredible.... TRUE AUTHENTIC FRENCH food..... super good... I left with a huge selection of beautiful fruit pies.... So impatient to have dinner if the desserts are as good as the almond croissant I had for breakfast there... so thankful we So Gourmet so close to were we live... I will be going back very soon with the entire family.... Some to celebrate in style...
JI
Jimmy Murray
So Gourmet is inspired. Definitely adding this to my list of regular places. Like the rest of Tampa, this is a brand new building surrounded 80s edifications. Whats the deal with that? The cuisine is exquisite and the staffers are entertaining and friendly. Also, they show Premier games. Im not the biggest soccer fan, but I find British host voices pair well with crepes. Definitely give this a try
FR
Frederic Tort
Great authentic French food. The environment makes you feel like a small quaint French cafe. The pastries are amazing and the menu is very diverse but not too fancy. Great place to grab a drink or enjoy an entire gastronomic feast with all toes of true French fare. The owners Frédéric and Chantal are extremely friendly and you immediately feel like family.
O.
O. Austah
Very rude manager and terrible service.. food was average and not worth coming again for it.. worst experience for me in Tampa! They did huge mistake in my order and when I found out about it the lady refused to apologize and she said the Chef sometimes got confused!! And she refused to waive the fee or apologize!! I dont recommend this place at all!
DA
Daniel Lancaster
Food looked nice, but even walking to the counter wont get you service, or even eye contact. Clearly overwhelmed, and under-apologetic. 25 minutes, 3 people, no waters or menus. Spend less time cooking your quiche, (seriously, it looked a bit dry) and more time greeting your clientele and making people feel welcome: It goes a long way.
IB
ibouba Sami
I was looking for the French place to get fresh bakrey but completely upsetting and disappointing for the bad customer service by the lady in there. The lady was very rude!!! What a shame!!!! I will never recommend this place to anyone..!!! What kind of bakery is this???? Not even bothering going there..Keep away from them.
MA
mar tomassovich
Horrible !! Waited 20 min for a cold coffee , the server or owner( who ever it is) dont have any sense of what a business is.. Not consistent with their menu at all ! Theres not even fresh made juices! And the quiche is not made everyday .. Bakeries in France are much better , they didnt learn well this business
AM
amir ou
It was Disgusting the way they treated me, my uncle, and his wife when we just wanted to enjoy the view and have our breakfast. The customer service was terrible. Our planned family time turned out to be the opposite. Me and my family will not be planning on visiting here any time soon.