Address: | 908 E 23rd St, Panama City, FL 32405, USA |
Phone: | +1 850-873-6466 |
Site: | panerabread.com |
Rating: | 3.4 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–9PM |
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Tamika G.
This location is worst at having items on the menu. Ive come to this location many times over the past year when I visit my parents. It doesnt matter if I come a month later, 2 days later, 1 week later, or time of day, they are always out of stock from their signature French baguette, chips, latte, and soufflés. Really foundational menu items that I have NEVER experienced another Paneras repeatedly running out of. The General Manager was unsympathetic and didnt seem to care and think that it was common place for customers to have this experience. I wish another Paneras would open in town so I wouldnt have to deal with the very bad service of this one!!
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Will Patterson
Ok I used to like panera bread until I ordered from the drive thru. First of all, I waited a minute until they actually acknowledged that I was trying to order food. Then, I had to repeat myself 4 times until he got everything right. When I got to the window the guy said it was 10 dollars for 3 orders. After we got that mess fixed, he still forget the cookie I ordered. After asking for it, he still didnt give me my freaking cookie. Thats the main reason I went because of the COOKIE. How is a popular lunch staff incapable of hiring an adequate staff... Its freaking pathetic!
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Rachel B.
I only get a half hour lunch break and figured I would beat the rush by ordering online. I spent 30 minutes waiting for the "rising bread" icon to load the next page before I gave up and finally tried to call in my order. I had to call 3 times to finally get anyone to pick up and when I placed my order, they informed me it would be a 45 minute wait and they couldnt give me a total over the phone. I can only hope the food is decent or at least still hot when I pick it up! If youre going to run a popular spot, you need to hire sufficient staff. Especially during the holidays!
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A Private User
Horrible!! I love other locations of their bakery but NOT THIS ONE!! I have had dried bread and their brownie is overly baked and dried also. And the worst of all, LIPSTICK on the mug!!! NO BODY including the MANAGER apologized!!! Actually she has the one with unbelievably HUGE ATTITUDE!!! My cuppccino came w/o form and taste horrible then she told me "YOU WANT COFFEE AND MILK,RIGHT?" Cuppccino is ESSPRESSO and milk! Just unbelievable!!
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Ryan Elizabeth Mulvey
called to make sure they had a drive thru because my husband was picking up the call in after leaving ER with our baby. Was told yes. He gets there and they tell him theres a shelf inside for pick ups. He had to bring our sick baby out of the car and in to get it. The point is WE DIDNT WANT TO HAVE TO GET OUR BABY OUT AND CALLED TO CONFIRM.
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T Davis
Several experiences at the drive-thru with missing items such as dressing for salad and croutons for soup; rapid pick-up later not ready at the time promised; most recently, ordered online only to discover several items unavailable when I got to the restaurant. Good food when its done right but terrible customer service.
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Jacob Trevino
My wifes chicken sandwich was undercooked (red and slimy) she brought it to the Mistys (the managers) attention but she said it was like that because it was smoked and turned her away. I love smoked BBQ and can tell the difference between raw and smoked. Save yourself some money and head to subway.
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Ronald Bender
The food is always good at Panera(s), but the service I got here was awesome! My mother recently had surgery and because of that we had some odd requests which they worked with us to get around. Manager (I believe) Michelle went above and beyond to help us and made my recovering mothers day!
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Heather Miller
I paid $9 for a large macaroni and cheese and a water. When I arrived home (10 minutes away) it was stone cold and the shells were hard as a rock. Every time I go to this location I feel like I am getting secondhand food that people have returned and they are trying to recycle.
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Andrea Pritchett
The order is wrong...every single time. So I stopped eating here for months, but today was really craving their cream of chicken and wild rice soup. Gave them another chance.... got tomato soup in my bag. The staff is giving Panera Bread a bad name.
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margaret bulosan
Went to Panera for the first time a couple months ago. The food was great. Lots of different things to choose from and huge portions. I suggest sharing with someone. The staff has always been very friendly. More of a healthy place to enjoy.
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Chad Raffield
The prices are outrageous for food that is mostly just alright. That speaks more for the chain than this individual location so if you really like Panera as a brand, then you are sure to find something here.
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Nelson Miller
Although at times the eestrooms, dining hall, and the dish drop off (for guests when done eating), needs improvements on cleaning. However the staff is nice and helpful. Nice place to meet.
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Clarissa Davila
Great food but it was definitely a little bit of a wait to get it because it was so packed ! I guess that is a good thing though ! Everything tasted so fresh !
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A Private User
They hardly make any fresh bagels, i went there today on a Saturday and at 10:45 they told me they wont be making any more plain bagels. at 10:45. Cmon man
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Darin Stordahl
The service here is always great as well as well as the food. I like the food because it unique and delicious, not the average soup and sandwich joint.
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Marian Soloanaru
5 stars for the turkey sandwich but 1 star on the Caesar salad which was extra dry. Dressing was weird tasting nothing like Caesar. Not coming back
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Jon Locke
If you go in expecting never to get your food in a timely manner and being serviced by rude teenagers then you might have a good time.
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TrueReviewHD
For $6 you would think the piece of bread would be bigger! If you change the name to "Panera Bread Crumb" it would be more accurate.
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Ida Lapointe
Sandwiches have hardly anything in them and their smoothies and sides (like mac n cheese) are bland and taste over-processed .
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Roy Saint
It is always a great experience at Panerastill. Good bagels with honey nut cream cheese, low fat of course...
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A Private User
They sometimes cant get the orders right in the drive through, but other that that its pretty good
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Brian Collier
Hubba hubba zoot zoot! A num num! My favorite place to eat. Reasonable prices for excellent food.
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Dustin D
Good little place for healthy food when youre in a hotel and dont want to eat fast food.
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Imelda Russell
Always super friendly, with freshly made selections for entrees, drinks, and pastries.
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Chad Kearney
This place sucks how do you run out of bread when your Panera Bread? What a joke...
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Ron McAndrew
The food is good but I genuinely resent any hint of tipping for counter service
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Joshua Bittel
Great place to study. Really nice employees and great customer service.
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Jase Stewart
Jeremy at drive thru is a douche bag. He also has stinky breath.
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Ashley Thompson
Fast service, clean restaurant and good location by the mall.
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Dylan Royer
Says they are open till 9. Came in at 730 and they are closed
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Matthew Bradshaw
First place we eat when we arrive at the beach every year
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Will Weatherly
Awesome place to gather to break bread with friends.
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George Hunter
Nice breakfast nosh! Pleasant place and people!!
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Willie McCoy
Great food and service each and every time!
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Michael Rothenburg
Great location ... Staff is fantastic !!!
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D King
The food is good. A bit pricey though