Grand China
| Address: | 416 Grassdale Rd, Cartersville, GA 30121, USA |
| Phone: | +1 770-607-0911 |
| Site: | m.facebook.com |
| Rating: | 3.8 |
| Working: | 10:30AM–10PM Closed 10:30AM–10PM 10:30AM–10PM 10:30AM–11PM 10:30AM–11PM 11:30AM–10PM |
Location
Photos 40
Reviews 20
MA
Mark Cash
I eat here 2-5 times per week! This place is a hole in the wall, but what it lacks in size it makes up for in good food, a friendly smile, and good prices. I know the owners on a personal level and they truly want people to enjoy what they order. There is always those who like to complain about everything, but since eating here well over 100 times I have only had the wrong order 1 time. And even that was very good. This is as authentic as you can get. Since we have discovered this place we eat there a lot! Since I have many food allergies the food sits with me very well. I highly encourage you to at least give this place a decent shot. For the price the food is honestly fabulous. If you have something wrong with your order use patience and respect and you will see these folks really earn your business. I would recommend this place 100% no question. Very Good.
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Nikki Giovanni
This place is has its days, thats for sure ! Let me just tell u my most memorable experience with this place ! I placed an order for carry out, my daughter went to pick it up, needless to say I ask for sweet and sour chicken and I ask them twice not to forget the sweet and sour sauce because they have in the past. When my daughter gets home with the food NO SWEET AND SOUR SAUCE !!!!!! So I called back up there and they want to argue with me that they put it in the bag!! In other words the customer ME....is now A LIAR !!!!!!! So I TOOK ALL THE FOOD BACK UP THERE AND GOT MY MONEY BACK!!!!! Terrible service and the woman at the counter was very very rude , not nice and WE DO NOT EAT THERE ANYMORE!!! We drive across town to get Chinese food !!!!! I dont even think this place or the service deserves 1 star ⭐️ but I had to at least put one to add my review
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Cristine Snyder
Always count on super quick delivery from Grand China. I order from them when I am stuck working from home and it is on my doorstep fast and hot. The food is typical fast food Chinese, very good for that category. I do not understand the previous complaint about always getting wrong orders, i have been eating here regularly for years and have yet to have had a mistake. As far as no one speaking English well...its a Chinese restaurant owned by Chinese...duh! I am sure their English is better than your Chinese and perhaps their English is even better than your English.
JO
Joshua Rubeck
Used to love this place, but the staff are always rude unless they are the delivery people, and they flat out lie about their business hours. Our last call was before their hours stated they closed, after asking what type of soda they have we were hung up on, and then repeatedly hung up on when we attempted to call back only to be told that they closed a half hour earlier than what they advertise. Extremely rude to their customers, and always rushing customers through orders.
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EAG
Great food! The only problems I have had ever was a breakdown in communication because someone taking the order didnt speak English very well. Other than that never any problems especially in person since you can check your order before leaving. Great food and they deliver! Love the food and have for years now. Only place in town where I like to go for great Chinese food. Good prices too! I would give 5 stars if it werent for the communication problems.
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Jeffrey
The egg rolls are HUGE! I highly recommend you call in your order ahead of time. I had to sit in their waiting area for about 10 minutes and it was just a dim room. Other than the dim room, this place was GREAT. The portions were great and reasonably priced. I ordered the sesame chicken combo with fried rice and an egg roll and paid a little over $7. I easily got 2 servings out of this.
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Lauren Adams
Weve been eating at this restaurant for several years. Its in a convenient location for us to pick up from. Weve never had the food delivered simply because we live too far out. The food is fresh and piping hot when we get it. Weve never had issues with wrong orders or missing things from our orders. I have recommended this restaurant to others and I will continue to do so.
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Myosha Walker
The owner has become very rude and the food is always stale. We used to be loyal customers but after our last few orders we are done. The food is never fresh. She gets upset when you ask her to repeat what she is saying because her English is broken. And because of the communication barrier items are either missed or mixed up. Never ever ordering from them again.
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Jessica Still
This food was absolutely terrible. they claim to have fried rice...its definitely white rice just dyed yellow. and I ordered Sesame Chicken and it tasted like it was a week old. It was so dry and literally crumbling in my mouth. $15 DOWN THE DRAIN. Im expecting to get food poisoning from it.... fingers crossed that I dont.
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Christy White
This inexpensive food is made fresh, with no MSG, and tastes great! Service is quick and correct. They even add little extras-like awesome reusable plastic dishes and strong sacks so the food stays put and hot-that make it an overall great dining experience!! Love it!!
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Stephanie Burnette
Their food is always hot a fresh. They will cater to your diet. If there is something listed spicy they will make it non-spicy for you. If its a busy time of day their delivery is not quick. I would suggest ordering in between times.
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A Private User
This Chinese restaurant is THE WORST. They screw up every order, because nobody there speaks decent English. The food isnt too good either. Look, you are much better off eating a SPAM sandwich than ordering from this place.
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Wendy Hernandez
Worst experience.... their service is horrible. The lady at the front desk acts like she is doing you a favor by you buying for there and the worst is that the food is not even good. Dont wast your money or time in this place
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mini mini203
I used this restaurant for two years. The experience and how our family was treated and then serviced was refused I will go to all ends to make sure that this is not how you treat customers or run a successful business.
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Jocelyn Beasley
Had to speak with a manager about an order that took 2 hours to be delivered to my address. She started off pleasant, but got an attitude and became very rude when I asked for a discount.
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Nathan Reeves
I get the lunch special from time to time and I must ay its only $4.87 and comes with yur choice of fried or white rice, egg-roll or ragoon, and entree. Its not a bad deal for the money!
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Nicole Thelen
Delivery service is quick. Never had a problem with the food. There isnt that much room to eat there at the restaurant, so I just call in for delivery. They do a great job.
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Sherrhonda Lewis
I love love love this place. I eat here every two weeks when I get paid .. Their food is on point never disappointed! Best Chinese restaurant in cartersville!!!
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Tonya Frazier RN
The food was terrible. Vegetables were old looking and a ROACH was found in our chicken. After calling them to let them know she was very rude.
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Robin Bird
delivery area is pretty big, food is typical chinese food, charge extra for the fresh mustard sauce, but for delivery in this area its not bad!
