Pizza Mia Ristorante
| Address: | 12640 S Orange Blossom Trail, Orlando, FL 32837, USA |
| Phone: | +1 407-888-9893 |
| Site: | pizzamiaa.com |
| Rating: | 4.2 |
| Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM |
Location
Photos 100
Reviews 9
MI
Michelle Santiago
I will never go back to this place again. Its the worse Pizzeria I have ever gone to, and believe me... we eat Italian at least twice a week. We Went to see what They had and we were surprised there wasnt a single soul in this place...only the employees. The food seemed dry and old like it was petrifying there for hours, and the pizza crust seemed extremely thin and lacking cheese and sauce, so my son thought at least a calzone would be fresh and more complete and went ahead and ordered One. Results were They messed up my sons order. When We got home to try this "pizzerias food for the first time my sons calzone was missing the pepperonis. We called and They said to go get a new One on Wednesday. When my son goes back on Wednesday, instead of what they promised, They gave Him $1 back for the pepperonis. How ridiculous is that. So basically, They lied to us and then when i called them to complain about the way They treated my son, the Manager said i needed to buy another Calzone to give them another chance to make things right. They are expensive but in reality cheap. On top of the calzone being expensive, it was really small (looked like a cheese turnover instead of a calzone) the smallest i have ever seen. I dont mind paying Whats fair for a good calzone, but this One was overpriced for the size and taste. They only gave One extremely small container of very liquidy and bad tasting sauce. On top of being cheap with the quality and amount They serve, If They dont improve their Customer service They wont last. There are too Many good pizzerías out there to waste your time and money here. A frozen pizza would have been a better experience any time than going to this shack. Im sure former reviews were from the owners personal friends. No wonder there were no other customers. They are awful! I am actually giving this shack negative stars but it doesnt allow me.
AN
Annette Marie
What a disappointment. We were regulars, pizza is good. Although I understand busy times are busy times, you shouldnt ignore your customers when they walk in. I standed there for about 10 minutes and although more than 5 employees were there, not a single one greeted or acknowledged me. They were totally ignoring me. I then proceed to ask an employee who rudely tells me "I dont know what to tell you, we have a lot of people waiting" SERIOUSLY? I COULD SEE THAT! He leaves and theres nobody to put me on a list or anything. All I needed was, "its going to be 20 minutes or whatever wait...can we have your name" and most of all "HELLO AND WELCOME". I left. Thats not how you treat customers, thats not how you do business. As of today you lost a customer and Im not going to recommend you anymore. Good luck treating potential customers like that.
RA
Rachel Allen
We ordered the meat lovers bundle for delivery. Definitely was not worth the $36. Came with LG pizza, two orders of mozzarella sticks and soda. When order came, only had one 20oz soda. Had thought it would be a 2 liter because of price and bundle was set up for at least 2 people. Also, we orders Sprite and delivery was Mist Twist. Food was cold when it got here, crust on pizza was limp and soggy. For a meat lovers pizza, not much meat, looked more like a pepperoni and sausage pizza with very light toppings. Mozzarella sticks were cold and hard. The order did not come with any paper products, utensils or even grated cheese and red pepper flakes. We had this delivered to our truck companys terminal so we had nothing to eat this with. Very disappointed with everything.
TI
Tia Wylupek
Ordered a caeser salad and two large pizzas (because apparently large is the only size available); spinch/ricotta and plain pepperoni. The food was terrible. I had mushrooms added to half of the spinach/ricotta pizza and was very disappointed when I saw that they were canned and the spinach was previously frozen. Overall, the flavor was pretty gross. The pepperoni didnt taste as bad but was extremely greasy. Both pizzas were soggy on the bottom, the crust was chewy and bland. The salad came with the dressing (also disgusting) already on it - anyone who works in a kitchen should know that this makes lettuce limp and croutons soggy. Delivery was over an hour. I will never again eat food from Pizza Mia.
LO
Lorenzo Armonia
It seems to me like everyone that works at this place is angry. I went in and made a very specific order. When I did not receive what I asked for, I asked them to make the necessary correction and the manager rudely said "you did not ask for that". I then responded that I in fact did make that request and I pointed it out on the receipt. He then proceeded to argue with me and so I asked for my money back. They refused point blank to give me my money back even though I had not yet touched the food. I am currently in the process of filing suit against this establishment and I would strongly advise against anyone else going in there. These are not good people and they do not play fair game. Cheers
DA
David Robledo
FYI: if you want a veggie or specialty pizza make sure you like every topping on it because you cant ask to remove one or two items. They said its already pre mixed. I was like "shouldnt it be freshly made and put on the pie?" There answer is they have the toppings put together in a bag. Im guessing its because they pre weigh everything before hand, to not over due the toppings. But then you ask yourself, well if I could order a pizza and add toppings, then why cant you remove toppings. The service was OK. 7/10 The pizza was Excellent though! 10/10...garlic knots tasted good but to small. $$$ price was a little high for pizza
JA
Jamie OBrien
Walked in there today for the first time. I live in the area and was standing there for a while and the lady at the counter proceeded to take 3 delivery orders without acknowledging us. There was another guy standing there as well and didnt even acknowledge us either. Wish I could have rated zero stars. I have been working in the restaurant business for 16 years. And I understand how it is. But this was bad. Was excited to try this place out. But it was a no go. Work on your customer service.
SI
Silentgunner COD
Dont waste your time or money. Decided to eat in and ordered a pizza and a sub. Sub came out quickly but another 15 minutes goes by and no pizza. When i asked it was just being made. The concept of eating in means eating together at the same time! Person making pizza was very slow and apparently can only make one at a time start to finish before starting another! ! We just left and wont be back. Need better help for sure! Totally disgusted. Going back to our normal pizza place!
BE
BestLuxury Transportation
As a business owner I understand that my customers come first. I came in one night with my family a few minutes before the restaurant closed. As soon as we came in we were not greeted, and on top of that the employees gave us frustrated looks like they did not want us to be there . My entire family felt uncomfortable during our dinner. I suggest to the owner of this business to train your employees better on their customer service , from open until the last customer leaves.
