Address: | 17060 U.S. 441, Mt Dora, FL 32757, USA |
Phone: | +1 352-735-0444 |
Site: | locator.tacobell.com |
Rating: | 3.7 |
Working: | 6:30AM–11PM 6:30AM–11PM 6:30AM–11PM 6:30AM–11PM 6:30AM–11PM 6:30AM–11PM 6:30AM–11PM |
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Beverly White
I dont know whats going on with the evening staff, but I am so tired of getting soggy soft shell tacos from this location in Mount Dora. This began about the 2nd week in April 2017. First and second time was a Sunday night, exactly 1 week apart. When you have to eat a soft shell soggy dripping taco with a fork and the soft taco is so wet and disgusting you have to literally throw the shell away and just eat the filling, someone is not trained properly!!!!! At first I attributed it to Sunday night after Church business and not enough help. 3rd time was a Wednesday night, even worse, 4th time was a week later same problem. Called the Restaurant Manager and she could have cared less! My Son talked me into trying again, 5th wasnt as bad but the edges of the soft taco were hard and rubber like. Now we come to last night! # 6. No receipt, when I opened the 1st one a boat load of dark brown juice just poured out, tacos so soggy had to throw shells out and just eat the filling. Saved one of the 4 to take and show the manager but the attitude of the first interaction with her has caused this review. No flavor in the meat at all, had to put extra taco sause on the puke just to eat. Wouldnt have ate them at all but my glucose level was so low from not eating , that I had to eat something. I would cook, but had major surgery and cant stand for more than a few seconds. I dont even go to get my own food. I use to love this particular Taco Bell, but I am DONE. IF I COULD HAVE GIVEN A 0, STAR I WOYKD HAVE!!!! A DM NEEDS TO POP IN ON THE EVENING CREW AND CHECK OUT WHAT IS GOING ON.
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charna crews
I ordered the Nacho bell grande from the Taco bell in the wal-mart plaza in Mt.Dora, Fl. and it was basically all refried beans and maybe a quarter size amount of beef,it was cold and it all stuck together like it was put together earlier that day.Also the chips tasted stale.Never had one like that before but called and spoke to Jason which told me to just come by and get a fresh one and that they were made fresh daily.(That was hard to believe after the one they just gave me that I ended up having to dump) I started to just take this at a loss and waste of my money but while i was in the area again the day after ,I went by told them what I had and that Jason said they would give me another one. LOL,did that as I had specifically asked Jason"How would they know who I am?" and he said just tell them Jason sent you.You think they gave it to me?NO ...they told me to come back the next day when Jason is there,however my job causes for me to travel thru-out Lake County, so I cant just come by like that. anyway its no big deal as far as the money is concerned (I dont mind paying for what I want) just never had one that was stale and so distasteful so Im not going by tomorrow ,I just know now not to go to that Taco bell and only deal with the new one by the Mall.I am not in the business of throwing away cash.
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Nikki Dunnaway
Ordered 4pk cinnamon things and an apple empanada. From the order bering places. Took 24 minutes before I got my food. Now prior to the order, when I walked in and I just happened to set my alarm for the morning and it took 13 min just to place the order. Because nobody was at the register and when she got there she was talking to her boyfriend, Im guessing by there conversation. Which was a manager at that store off shift. He was telling her to just leave early and the manager on shift was like, no, your not the manager now, I need her. Kinda ridiculous. It was obvious we were pissed and another lady in front of me was waiting long and they messed her order up so they had to remake 2 things for her. Worst experience Ive had. After being in that store 37 minutes plus. Nobody even said sorry or offered me a free anything. Typically they will try to redeem mess ups but, not even sorry. Really?
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Krysten Vance
When we arrived no one saw to us for several minutes then one of the other employees told the employee working dribe through to attend to us and she acted like it was about her then one of the employees was wearing slides in the kitchen and spilled nacho cheese on his feet and just walked out with the employee that was "forced" to attend to us while the ones still in the back proceeded to yell about the latest gossip and not attend to anyone in line, one of the women in line even walked out and when we left the gentleman in line was still not being seen to.
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William Herndon
One of the worst taco bell locations I have ever been to. I have been a taco bell customer for over 20 years. This place lacks customer service. The customer is always right. Here is a picture of what I received from this location. In addition, the RGM is one of the most disrespectful and condescending managers I have ever dealt with in my entire life. CUSTOMERS are always right! Especially paying customer (not the ones who ask for their money back).
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Ana Aguilar-Hunt
This is by far the best Taco Bell we have ever been to. The young man at the front, I believe is Ashima, is so energetic and friendly. He remembers your first name and makes sure to make you feel welcome. He also made sure to give us the best bang for our money! The food was well prepared. We were just traveling through but the service was so awesome that we just HAD to leave a good review.
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DEE BENTLEY
I use to love the taco salad. I havent been there in a while. The taco salad was 1/2 rice (never had rice before) covered by a small amount of lettuce, a rounded mixture of meat and beans, topped with sour cream and about 6 taco strips. Next to the salad was a small container of sauce. Not what I remembered and loved. They now have 1 less customer.
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mtdorashane
This is the best Taco Bell Ive ever been to.. My order is always right (& im very picky & difficult). And if u look at the there health inspection report you will be amazed, its almost perfect and that never happens. Please Keep up the good work !!!!!!! Thanx for the deconstructed nachos !!! lol
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Erin M
I usually have any enjoyable experience here and staff is usually friendly. I did have a rather horrible experience a few weeks ago. The girl taking my order through the drive thru burped into the speaker, when I got to the window it was obvious that she was heavily intoxicated.
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Janet Azariah
Amazing!!!! This is my favorite taco bell in all Lake County!!! The employees are outstandingly courteous, polite, caring, and really friendly and nice. The food is awesome and they keep the place lookin top notch clean. Theyre just incredible love it!! love it!! LOVE IT!!!
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Lauren Brownsberger
If I could give a zero star I would. No matter how nice the employees are, that doesnt take away from the long waits here. Over 30 minutes for food at this place and the line never moves. I wouldnt suggest it unless youre ready to wait the entire night for your food.