Address: | 14902 Puritas Ave, Cleveland, OH 44135, USA |
Phone: | +1 216-941-6977 |
Site: | bk.com |
Rating: | 3.2 |
Working: | 5:30AM–12AM 5:30AM–12AM 5:30AM–12AM 5:30AM–12AM 5:30AM–1AM 5:30AM–1AM 7AM–12AM |
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A Private User
wow this place has the worst customer service ever ive been there three times and wow first time i was on break from work i work 2 mins away and get a half an hour for break i ordered 2 whpr jrs and a fry and waited 20 mins and still didnt get my food i had to get my money back and had to leave. the second time i drove thru for a salad waited 12 mins in drive thru before leaving. the third time again on break from luch i order just a double cheeseburger and waited a long time but when i did finally get it the sandwich was horrible the meat looked so old and dried when i took it to the manager i was given attitude save ur money and time either go somewhere else or pack a lunch
AM
Amber Gaines
Went to BK to get their Mac n Cheetos. Its posted both inside on their menu and outside menu. Got told we dont have those. We dont sell them. Still scratching my head on why they would be on the menu without a sign that said they were out. Very mad at this place because they didnt even offer us anything else for the inconvenience or even apologised. What a joke. Will not be eating at this one again. And always so filthy inside. Trash all over floors and tables.
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Alyssa Matheny
The staff is very rude. Every time I attempted to get something to eat here...the food is old and nasty. My hashbrowns are cold and soggy. I have even asked to make my meal fresh and they ignore your request. That and 50/50 chance to screw up your order. I dont understand how this chain restaurant is still in business.
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Henri Ratcliff
The manager at this location kick me out of his restaurant because I was upset I ordered a Whopper with cheese and bacon it didnt have cheese or bacon on it so I complained about it and he said I was being disrespectful and called the police on me Ill never eat there again!
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A Private User
STAY AWAY......THEY HAVE THE WORST CUSTOMER SERVICE EVER AND THEY HAVE HAIR IN THE FOOD AND THEIR STAFF HAVE HORRIBLE ATTITUDES. THE NIGHT MANAGER DOESNT KNOW HOW MUCH THE FOOD COSTS AND CANT READ A RECEIPT........GO TO WENDYS....
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Bertie Hargrove
Very rude workers they dont know how to talk to u in a nice way and the hiring manger hired a girl that worked there before instead of giving other people to work for that company smh.
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George Reed
You think for once this place can make their food handlers wear hairnets? This place is junk. If you value your stomach, a$$, and toilet paper supply, stay away from this place.
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Volody Martynyshyn
Burger was dry like always cheap meat. And not medium always well done. Every time I get to go. No flavor no salt or pepper. Not the best burger in cleveland by far.
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Trisha Withrow
I have not had any bad experiances. The food was always hot . The onion rings did NOT taste like fish. Like other bk ive been to. And my order has always been right.
MA
Mary Clark
Fast and friendly service, clean, and very focused on pleasing the customers. The place usually gets crowded around noon but the wait is hardly ever too long
DE
Denise Stella
I waited for 20 minutes for my food, was treated rudely and paid for a 5 pc chk strip I never ordered.
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La puti Vazquez
El rey de las burguesas q ricooooo
MA
Maden Sandine
Orders are always wrong and the employees play around too much instead of doing their job.
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Lisa Frost
Very friendly staff. The food is always made they way we ask. Love this burger king!!
MA
Mary Mitchell
Terrible service. Drive thru cashier was extremely rude. Twice in the past week now
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A Private User
There food sucks and makes u sick even my dog got sick off there food and threw up
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douglas reynolds
Cashier was really nice and helpful but it took sooooooo long to get my food.
TH
the_real_willy16 playz
Nice people good service little wait ( changing frier) food was delightful
BR
Brian Jones
You suck you need to take down your hot dogs they rubber ass cold hot dogs
MR
Mr. X Tyrnt
Such friendly staff and very helpful... fast service with a smile.
GL
Glenn Rohrbach
Really good. Convenient location. Friendly helpful staff.
CA
Cassandra Sampson
Always nice staff here and the drive thru is pretty quick
JA
Jai Laz
Food is always great. Friendly staff. Short wait times.
DA
David Rodriguez
It was ok. A little dirty but the burger was good
EV
Everett Harrington
Abrielle was pleasant, counter was cluttered
ME
Melissa Clark
The girl at the counter is just lovely.
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Irokradio wilson
Nice place clean great customer service
RO
Robert Gapinski
Love it for fast food, great options,
RO
Roenesha Feggett
Ghetto workers and quite rude
DE
Debbie Pewitt
My orders always perfect here
GE
George Mims
Good nice customer service
MI
mick holloway
Fast when your hungry
PR
pramod Koirala
Courteous employees
HA
Hassan Khaled
Great Place to dine
WI
Willie Townsell
This place sucks..
RO
Robin Bauer
Very slow service
LE
Leland Wilder
Very poor service
JA
James Leman
Horrible Service
SH
sharlene rose-olorunyomi
Good always hot
VI
Victor Nieves
Very nice place
DE
Debbie Butler
Food was nasty
KR
Kristina Lenz
They are great
NA
Nate Davis
Not that good
SH
Shelly Driscoll
Food was ok
DA
David Coleman
great food
AN
Anthony Sabelli
Food sucks
MA
Marilyn Reyes
Great
JA
James Shafer Jr.
Its ok
TE
Terri Caleb
Quick
CH
Christopher Fisher
Slow