Address: | 35854 US-27, Haines City, FL 33844, USA |
Phone: | +1 863-419-0310 |
Site: | kfc.com |
Rating: | 3.3 |
Working: | 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM |
A
A Private User
Rude rude rude! Been here before and used a coupon, wanted to replace cole-slaw with mac n cheese. They told me (RUDELY) "Youre going to have to pay us $1 more"... okay thats fine, I dont eat cole slaw. Rang up at $6 more than it should have been and the woman was like "well you altered the coupon" umm yeah for the $1 you told me. They had to get the manager to come show her how to put it in the computer... OK next visit... asked at the drive through if we could replace cole slaw with mac n cheese please... "NO" -pause-... "we paid extra last time to substitute it" ... "well no, we dont do that here." ... "this is where we came last time" ... "I can add it as another side but no we will not replace it" ... Fine, waste your food you rude people! Theres a way and a talk to handle people and these black women that work at this KFC need to take a customer service class and ENGLISH class before being hired.
ME
Melinda Luxa
My husband and I went through the drive thru here for dinner shortly before closing on Halloween. We ordered 2 meals and made the mistake of not checking our food as we usually do before driving home. On arriving at home, we found that the chicken was missing in one of the meals. By this time, the location had been closed for 3 minutes, but I called them to see if we could get the situation fixed. The woman on the other end of the line gave me the option of coming back that night or the next morning where she would "make this right". We returned that night. Not only did she ensure we got what was missing from the meal, she (and the staff) remade the entire order. Was it frustrating that we had to go back? Yes. Thats why I didnt give them the full 5 stars. Was the situation handled well? Undoubtedly. Weve never had issues at this location before and the way they handled this ensures we will go back.
TH
The Fat Reverend
The atmosphere of this KFC is the worst, yet Ive been there several times which is unfortunate. Absolutely no music, and the employees get very loud, especially when their friends. Today one of the female employees was having a very loud conversation with a male friend talking about "Shes the one with the big ass." Foul language is normal here. Restaurant is Always dirty and food is average. Wish they would burn this joint down, fire the employees, and build a new KFC in its place.
KI
Kim Washington
The Management Team is REAL! You can tell when the Two "Ol Skool" Managers are in the building..Ms. Helen and Ms. Sandra gets the job done! When in need of hot & fresh CHICKEN, I ride to Haines Citys KFC, its always hot, fresh & ready to enjoy. I appreciate these ladies showing customers how its done in the KFC kitchen.
MI
Milton Feliciano
Demoraron mucho con mi pedido y las presas eran tan pequeñas que no parecían de pollo, parecían de palomas.
JA
James Joiner
Felt sorry for the staff as they seemed to be undermanned - food took around 20-30 minutes to come due to this. Nothing against the team members though, as they were managing the best they could.
SH
she redden
The manager was extremely friendly fixing our order. We did seem to think the gravy was watered down. That is a first for us. Hopefully it was just a mishap. I have returned & all was good.
KI
Kirsten Johnson
Slowest place ever. I waited well over 15 minutes for my food at the pickup window. It wouldve been faster to go to Beefs next door! Seriously terrible. And then my chicken was cold.
OS
Osthir Gamer
Very slow service and I ordered 3 coleslaw and I paid for it but they give me 2, very small chicken wings but shown very big in the picture. This KFC is very nasty and dirty tables.
VI
Virginia Weidig
We had $5 chicken fill up. Chicken was moist and tender. Everything was hot and tasty. Staff very friendly and helpful. Very nice experience and economic.
BO
Bobby Williams, Jr.
Their is mold on the supply grills for the ac and i could smell it as soon as i walked in. I let my buddies eat and I stayed outside
CA
Carlos Tire Shop
Disgusting, dirty at hell... plenty garbage on the floor and employers dont know how to handle food. No glove not nothing
JU
Juan Linares
Excelente atención, limpio, bien ubicado.
JO
Jordan Clarke
Incredibly slow service, four other people got their orders before us. Chicken was ok but the biscuits are bland.
ST
Stephanie Scism
We are here twice a week and I can say the service is very good. They are all friendly and the food is always hot
CI
Cindy vergara
Everything was fine... untill a lady came out with a huge black speaker ... the music was ridiculesly loud
SA
Sandra Avampato
Love this cute little place. Fast, delicious, good portions. Just had their new shareable lunch bucket.
FE
Felisha Cassen
Employees are always nice but I always seem to be waiting ten plus minutes in drive thru for my food.
RA
Randy Emerick
Slow to get our order but employee apologized and gave us popcorn chicken to make up for the delay.
JO
Josh Ensley
The food was horrible and they cant listen our order was wrong the last 2 times we went there
MI
Mitzi Herring
There are lots of daily deals and coupons I get in the mail. The food is always excellent!
JO
Joanna Clevenger
The Pepsi is so weak you cant tell it is Pepsi. Chicken greasyer than other kfcs
CH
Chris Lindsay
Food is good when they give you what you order and not what they wanna give you
PA
patrick burress
Great food just check order before you leave items were missing from ours
A
A Private User
I have gotten sick all three times I tried to eat there. Never again
AN
Annette Alldredge
They took 30 minutes to get our order and we were at the drive thru
DE
Dezerae
Drive thru intercom broken. Had to order at window. Food was cold.
WI
Willie Vinegar
I love KFC but the chicken look as if its on a major diet.
JU
Julio Alicea
Need change their employees.... the place look dirty..
AJ
ajent
Friendly staff, quick service. Food was great.
KI
kitty bell
Kfc is not like bk home would not go bk
BI
Big Zoe
Fast service, but the food was too old
JI
jimmy gonzalez
This place has a horrible atmosphere.
GL
Glenn Wilson
Just love KFC love the drive thru
BR
brandie grimm
Its chicken, whats not to love?
A
A Private User
KFC chicken done perfectly!!!
NA
Natalie Johnson
Friendly good food and service
RY
ryan vaught
Friendly staff, slow service
JA
JANICE Frances
they really good and fast!
HA
Harold Penner
The chicken tastes good.
SO
Sofia Channel
I did not wait too long.
CH
Chris Hawkins
Over all just loved it
FA
Faye Hudson
Hot accurate fast
KI
Kimmie Chamberlain
Fast courteous staff.
MA
Maverick D.
Kinda slow service
CR
Craig Jones
Typical fast food
VA
Valerie Rivera
Very good service
JA
James Chapman
Nice employees.
RA
Ray Wendle
Its KFC you know
NE
NENEr H.
Well overall ok
VI
Virginia Soto
Clean and nice
MA
Martha Sisco
Excellent food
AB
Abraham Benitez
Good chicken
SU
Summer Chewning
Rude and slow
JU
Juan Toro
Love the food
TE
Terry Wilson
Good service
GI
Gilberto Rivera
Good service
WI
Wilfredo Valderrama
Very clean
VI
Virgenmina Rodriguez
Great Deals
IZ
izzy lebron
Clean place
DE
deanna m
Great food
TR
Travis Self
Its kfc
JA
Jade Russo
Awsome!