Address: | 450 S Main St, West Hartford, CT 06110, USA |
Phone: | +1 860-561-5000 |
Site: | waybackburgers.com |
Rating: | 3.7 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–8PM |
HI
Hish
I was really looking forward to a nice meal with the family here after a long day of shopping. Instead, I experienced one of the the rudest individuals working in the service industry ever encountered. He was disinterested, dismissive, impatient and huffy. He rolled his eyes and would actually walk away as I was talking to him. When I asked his name and that I wanted to speak to a manager, he said "Theres no manager and I have no name" Wow. I would never visit this restaurant again no matter how good their food may be.
NI
Nino Cuevas
So this is my second time in a long time ordering from here b/c the first time was terrible. I thought its been awhile maybe things will be better. Wrong. Placed a phone order and the person who answered seemed so disinterested. Asked for bacon was charged for it but got none, asked for BBQ house chips got plain. Requested two sauces but had to remind them b/c they werent in the bag. Unbelievable. I wont be coming back. Shady.
MA
Maggie
This place is great, food freshly made to order and the Manager visits every table personally and goes out of her way to check on every guest. I witnessed a guest call her stupid because pickles were forgotten on the sandwich and the Manager ignored the demeaning insult and offered a refund for the sandwich. The customer was mean and had no right doing that.
CH
Chris Baskerville
Food is fresh and flavorful. Fun staff. Expect to spend about $15/meal. Prices are higher than a typical fast food restaurant, but the quality of the food is much better. Burgers arent quite as good as Mooyahs, but still good. If youre in a rush its a good option. Otherwise I would spend my money at Plan B Burger or Red Robin
BE
Becca Jonka
Great burgers and great service! Delicious milkshakes! They made our burgers just for us and we put whatever we wanted on them. There were a lot of people in the restaurant and we still got our food pretty quickly. The music could be updated but it was nice to have the large TV. Likes it a lot!
GA
Gabriel DeWitt
Right when you walk in you can see how well kept up and clean it is on the inside. 95% of the time the staff is amazing and friendly and the manager there is amazing and always makes sure everything is better than you expected. For fast food its defiantly a place to try (especially there shakes!)
MA
mathelyn rivera
The worth place ever to eat burgers,, first and last time Im coming to this place. I order a burger and onion rings,the burger didnt have any flavor at all and the onion rings were greasy that I couldnt eat them,,plus I spend $25.00 in it. I should it go to Wendys.
AR
Ari Giles
Very disappointed. They show that theyre open until 10pm on the website, but I got here at 9pm to find out that they close at 9pm everyday of the week. Someone needs to update their information if they want to set the right expectations.
EL
Elizabeth Battistone
It was my first time there I had a veggie burger and the Mac&cheese bites. The burger was fine but the mac & cheese were not that good. I would go again but try something else they are more known for.
DA
David Rodriguez
Run-of-the-mill bacon cheeseburger paired with generic fries. Worse yet, the vanilla shake had an odd aftertaste (I doubt it was supposed to taste like that though, probably something wrong with it).
CR
Cristian Gomez
I literary left this place the burgers are a slice of heaven and the staff nice and friendly prices are okay compare to other places but its worth it nice clean restaurant as well
EL
Elizabeth Bishop
The burgers were too greasy for me. The chips and onion rings were good. I will come back and try the hot dogs and milkshakes. I havent written them off yet
AL
Alvin Betterson
Cheesy burger is one the best burgers I have ever had. Though I wouldnt recommend constantly eating it if you care about your health
SA
Sanket Oak
Got my order wrong, but still threw away a good burger. I got a free side fry coupon, but I cant believe they wasted the food.
GA
Gary Scott
Very rare to walk in and be greeted with a smile the food was great Ill be back.
JE
Jessica Mauhar
Food was good. A little pricey in my opinion, but worth it.
SH
Shawn Rui
Its the best burger restaurant around, I believe!
KE
kenn lambert
Great food thats cooked fresh in front of you.
PA
Paul Czyz
Cool place with great burgers and shakes
JO
Joann Muniz
The best burgers and fast service.
BU
Bud Sach
New chicken sandwich just average
CE
Cecelia B
Great cod sandwich & milkshakes!
NI
Nisreen Cain
It was okay. Good service.
NU
Nuno Bernardino
Try the southwest burger
NI
Nicole Breault
Great milkshakes!
CA
Calvin Vaughan
Love it. Love it.
DA
Dana Carter
Good burgers.
DA
DatNi99a Ninja
Great burgers
BE
Bernadette Halliburton
Great eating