Cold Stone Creamery
| Address: | 4626 Centerplace Dr #118, Greeley, CO 80634, USA |
| Phone: | +1 970-330-5426 |
| Site: | coldstonecreamery.com |
| Rating: | 4.3 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 25
Reviews 11
A
A Private User
This Cold Stone is Stone Cold CARP! And guesss whatttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt I go to greeley west
RY
Ryan Carroll
Hi there! Im writing because my wife and I just got back from ordering ice cream at your location and we were pretty disappointed with the poor customer service provided by the girl in charge. She was in an absolutely terrible mood and "shooed" the customers in front of us away, mid sentence, to ring us up. Also, when we ordered, they didnt ask if we wanted any mix-ins, if we wanted a cone, or anything... so we ended up leaving with plain ice cream with no cones... lost opportunity for a sale I would say as a long-time entrepreneur. Making matters worse, your employee gave my wife too much ice cream... not a complaint for us, but whoever runs the business should know that the employee gave her the next size up without taking time to measure the product: a big no-no in food service. AND shes passing this example on to the people she is in charge of. Worst of all though, the girl in charge was just super grumpy. No smiles, rolled her eyes at a little girl who ordered a funnel cake, and openly talked about how sweaty her arms/armpits are. Apparently she was mad that shed have to take extra time to make the little sweethearts dish since they didnt have any funnel cake readily available. She also gave her trainee "advice" about how to wipe the sweat all over her face so it doesnt "drip in the ice cream"... in front of customers! We felt totally unhygienic eating there and, to be honest, I didnt even finish my ice cream. When we tipped and said "thanks" to brighten up her mood, the girl rolled her eyes and said "yeah, whatever. Next!!!" We are also under the impression that employees sing a pleasant little song when people tip... my friends in high school worked there and made up all kinds of great songs back in the day... it was part of the reason we kept coming back! We often tip just to hear the song, big bummer that they didnt give us the time of day. Ive gone to coldstone in Greeley for years and have always kept coming back because of the clean environment, friendly service, and helpful employee suggestions. Now, when we want ice cream, well just go to King Soopers because at least we know we wont get negative attitude or sweat in our food. Its a bummer to see how far downhill youve gone in the past few years. Thanks, Concerned Local Business Owner/Customer
KA
Kaci Taing
Literally if there was an option for no stars I would of done that instead. TERRIBLE costumer service. Took an avantage of my age and used more money then they shouldve. (had to call them back for it) Didnt even mention to offer toppings and made me carry all ice creams to the counter while having a little girl and hands full. They were literally soo rude and rolled their eyes at me many of times. Yup never going there again
EM
Emily S.
Ive personally never had a problem with this Cold Stone. Everything Ive gotten here has been good, and most of the time the employees are pretty nice. Good place to stop by while out shopping!
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Shakinaz Desa
wide selection, creamy ice cream with various choice of topping... Yummy!! I will be back for more
KE
Kevin Varner
Great ice cream clean store but would be more fun if workers sang for tips like other stores do
KA
Kayla Steele-Trosper
I love this ice cream place. I have been going here for years. The owner is very nice.
JI
Jimmy Taylor
Good service and quick lines. Wife loves this place and we go here a lot!
DO
Dora Llanas Araiza
Never had an issue here. Ive always been attended well
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Quinn McNierney
The sweet cream is so bomb!
NI
Nicole Sanchez
Delicious :-)
