Torres Mexican Food
| Address: | 1597 S Federal Blvd, Denver, CO 80219, USA |
| Phone: | +1 303-934-8857 |
| Site: | torresfood.com |
| Rating: | 3.9 |
| Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM |
Location
Photos 100
Reviews 14
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Letitia Ojeda
Called in today to ask if they had a kids menu and the guy that answered was very rude and unprofessional. I asked if it was on their website because I couldnt find it he said no and seemed annoyed by my question. I then asked what was on the kids menu and the jerk said he was too busy and had other things going on. How long could the kids menu be that you cant briefly name the some of the food? My husband and I have been in the restaurant business for well over 20 years and clearly they need to train their employees much better. Customer service here is horrible and the food is not even that great! I will give my money to a restaurant that can take 3 minutes on the phone for a few quick questions. By the way we were going to place a big order too! Dont go here stay away!!
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Melissa Flores
I live in the neighborhood and come often but there service is getting really horrible. Weve waited over 15 minutes for our drinks took come out and then another 5-10 minutes for the girl tho return to take our order. The food is also starting to change as far as the size in portion. The portions are getting much smaller and the prices are higher now. Overall Im getting disappointed with the service, the price of the food and the portion sizes. Hopefully its just an off day but Im not sure we will be back. If the problem was just the food portions Id say Id be back but the service is just ridiculous today. I dont understand why its so bad today.
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Samuel Saldana
Wish i could close this spot anyone who enjoys this spot should have their mouth washed with dirty dish water...neeeever going back to torres...bring back las fuentes...or go to La Calle on Alameda... This is the worst spot in Denver...including taco trucks...Im a cook of 15 years...hate paying for food...but love a great meal...paid $20 for only 3 chilie rellenos...food was rotten... Litterally tasted like dishwater...How do u mess up with cheese and pablanos...makes me really doubtful of this spots ability for seafood and any proteins....fn terrible... Repeat...bring back las Fuentes never going back to Torres
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A Private User
I am 38 years old, so I have been to plenty of Mexican restaurants in Colorado. This was my and my family’s experience at Torres restaurant and not our first, THEY HAVE THE WORST CUSTOMER SERVICE IN COLORADO AND I DO MEAN THE WORST!!!!!!! I HAD TO GO GET OUR OWN SILVER WARE AND NAPKINS; WE HAD TO ALSO ASK FOR REFILLS ON OUR DRINKS; WHEN WE WANTED A REFILL…… OTHER WISE WE DID NOT GET A REFILL AT ALL!!!!!! THE FOOD WAS JUST OK, BUT IT FOR SURE IS NOT THE BEST!!!! THEY NEVER ASK HOW WE ARE DOING OR IF WE NEEDED ANY THING ELSE…..MY FAMILY AND I WILL NEVER EVER GO TO TORRES RESTAURANT AGAIN!!!!!!!!!!!!!!!
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A Private User
We have been going to Torres for perhaps 8 years. The staff is always very neat, pleasant and efficient. We have never had a problem with service even during busy times. I find the green chili is a fairly good indicator of a Mexican restaurants quality and Torres is good. Not a fancy place, more like an "everymans" neighborhood restaurant, but the food is very good. I dont usually write reviews, but I felt that some of the bad service reviews needed to be put into perspective by those of us who think the service is always good.
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Robyn Peralta
The food was good. However, the waiter brought the check and did NOT ask if we would like to order anything else. We would have liked to order more but it felt as if we were being kicked out. I addressed the issue while paying my check but the cashier told me "this is how the waiters are trained" and brushed it off, ignoring my complaint. This has happened on more than one occasion and we will NOT return. We will spend our money where we are welcomed and go to a place where we feel we are NOT being pushed out the door.
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Renae Bagwell
Our family have been enjoying the Torres family food and restaurant for years. Whenever we take customers or friends out to eat this has always been our #1 choice because everyone we take there has always been impressed by how great the food is and how clean the restaurant is. We have never had a complaint of any kind. We highly recommend Torres Mexican Food Restaurant. We have not found any other Mexican food that equals theirs. We proudly give a 5 star +++++rating
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IWCIII C.
Ive been coming to Torres with my family since I was very little, and still till this day its one of my favorite Mexican restaurants to visit. The Margaritas are great, the fajitas are amazing and the chips and salsa......wow I cant get enough of. My favorite item to order isnt even on the menu but I order it literally every time I go here, The Shredded Beef Tacos. If I dont, Ill be satisfied with with ever else I order but still crave my favorite.
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melissa lahti
The food was good. I didnt life my chili rellano but my brother said his was awesome. I couldnt eat mine cause the peeper was almost raw. Too hard to cut through. Even wth a crispy rellano, the pepper should be soft. The service was mostly good but they were really busy so kind of hard to judge. It was my first time here and there wasnt really anything that made me feel like i HAVE to go back. But i would go back.
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Santiago Lopez
Food was great. Service was good, though a major mess up with the bill. We ordered dessert but received a bill that didnt include all of what we ordered. We received one bill and paid though when we got our credit slips to sign the amount was different from what we had thought. Then when we questioned it we were presented with the correct bill. A bit backwards to me. Check your bill before paying!!!
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Luis Beltran
La verdad el servicio dejo mucho que desear una orden de 2 fajitas duro casi una ora en salir la mesera nomas fue y tomó la orden y ya nose volvió a parar x la mesa para nadamas
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Alexis Reyna
Not a great experience. My boyfriend had menudo and it came out still cold. I had a smothered burrito and taco. My burrito barely had any chili it was very dry and my taco was soggy I picked it up and everything fell out of the bottom. I let our waitress know and she said she couldnt do anything about it and to let her boss know. All he did was take our drinks off. Not very happy
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JOYA PABL0
Love the food the owner can be rude at times they had the nerve to tell me my 11 year old girl could not eat off the kids menu for children up to 12 years old because she has breast! OMG not my fault kids start growing breast at 9 years old! But its still worth it I absolutely love the number 6! Make sure they dont forget about your beans and rice....
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Adrian Mendoza
Food is ok. They took forever to wait on us and when we asked for more chips until our food came, they charged $1.00!! I didnt know times were that hard. Also, at no fault to Torres, one of their customer was saying some really vulgar and obscene things next to us with my 5 and 7 year old listening. We moved to the other end of the restaurant.
