|Address:||3401 W Colorado Ave, Colorado Springs, CO 80904, USA|
|Working:||6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM|
I have been coming to this Sonic since it opened. Ive lost track of how many years that is, but it has been a long time. I often get a route 44 iced tea. Until today, it has always come with lemon. I have never asked for the lemons in all the years I have been a customer here. Today, I ordered my iced tea and there were no lemons in it, so I asked for lemons. The manager told me that it doesnt come with lemons, and shell have to charge me for the lemons. I said it has never been that way before, and she told me it has always been that way. No. It hasnt. If youre going to start charging for something you have never charged for before, exercise some good customer service and put up a notice to that effect. I dont mind paying for the lemons, but I do mind someone telling me I dont know what Im talking about when I do. She hasnt worked at that Sonic for long. I have been a customer at it for years. Contradicting me on my past experiences there was the same as calling me stupid or a liar. Neither of those sat well with me. She did give me the lemons, but Im still not happy with that visit. I paid over 6 dollars for an iced tea and bag of ice, so six bucks for a tea bag and a bag of frozen water. And theyre going to freak out over some lemon? They had a pretty large profit already. Im not sure if I will return to this Sonic. There is another one on 8th Street that will probably get my business now. Its not quite as convenient, but the distance from my home is about the same. Is it really worth losing a long-time customer over a few slices of lemon?
Almost every time I go here something on my order is messed up or the service is horrible. Im not one to complain but the mess ups they have made call for it to be brought to attention. They used to give me free drink coins for their mistakes but one day stopped doing that and now have no discount for them failing at their jobs. If I can make it to another Sonic, I always choose to drive the extra distance.
I stopped at this location today for lunch and noticed a decrepit RV in their parking lot, with questionable activity happening around it. When I asked what was going on I was told "I dont know, but it used to be a methamphetamine lab." REALLY!?! People take their children to eat ice there! BEWARE!!!
Every single time we go thru the drive-thru the person taking the order is always RUDE and in a HURRY! I barely start to place my order and theyre already asking me "is that it?!" I go through the same song and dance 5 times as I always order 5 shakes! "is that it?!" X 5 - its so ANNOYING!
I used to love going to this sonic, but I think it is ridiculous that they charged me 50 cents for water, and didnt tell me. I was wondering why the tax seemed so high, until I looked at my receipt and noticed the charge. For 50 cents more I could have enjoyed a small soda.
Ice cream always come out runny. And my meal is messed up 80% of the time. But its affordable food. I love their everyday deals menu and their cherry limeade is bomb af. I also always keep an eye for their 50 cent corn dogs deals also its dope.
Very poor customer service from the carhop. Didnt read our order to us, just handed it through the window saying "here." They also forgot our drink and the fries tasted like they had been sitting out for an hour. The burgers were mediocre.
Worst food ever the hot dog looked and tasted like a month old roller dog from the gas station the oil was old witch made the tater tots taste old and nasty and I waited 15 minutes for all of this
Its a Sonic. Who hasnt been to a Sonic? Employees here do not where uniforms and they didnt put a cherry in my cherry limeade. Other than that exactly what one would expect from a Sonic.
Whoever is cooking in here truly cares about quality. I had a burger that Im normally not a fan of but that all changed when it was actually made right. Very nice service at this one!
The service is extremely slow. That must be because their making the ice cream from scratch. Ill let it slide this time. The bugs outside are pretty friendly though.
Well they dont have medium sized cups, then when they bring our small blasts they dont have spoons... Whos running this place a Liberal?!
Although it took awhile to get our drinks it was well worth it because ice cream slushys are the best thing on the planet!!!
Took a long time to get served... and the taste of my ice cream could have been a little better. Not bad, though.
If you love your sandwich smashed to cinders this place is for you. Shake wasnt like it was fresh really runny.
This is one of my absolute favorite places to eat. The people are so kind and I love there food and shakes.
They did not give me my onion rings, the bathroom was "out of order" and they forgot to give me my mint :-(
My experience at sonic was a very awesome place with kids on roller blades laughter and delish slushys
Read a review that they have crappy service. Pressed the button 3x and never got waited on so we left.
This is the Sonic I always hit on my way back from hiking. Easy to get to location and quick service.
The food is lousy. The shakes are not ice cream. Prices are high. Carls Jr has it all over Sonic.
Always good for that old time drive-in experience. Food is delicious and reasonable priced.
They mess up my order every time I go to this location! Car hops are okay mostly friendly!
Ordered two burgers with our preferences got them right but we didnt recieve any napkins
Its always fresh and the staff is alwas friendly but usually has an asinine wait time
Joseph Troy Miller
Food was ok. Service was ok. It is a typical sonic. Not bad, not great but quick
Used to be horribly slow and unfriendly but has improved considerably recently.
Great place to stop for an ice cream with the puppies after a day at the park
Terrible service, had to wait 15 minutes after pressing the button to order.
Good quick service, great staff. Love those ice cream slushies too!
Food is ok, but the service wasnt as good as they(the employee think)
Get an order right first then maybe Ill give you a better review.
Slow. 15 min wait in the drive through, but very friendly workers
I love their chicken strips! Hot fudge Sunday is very good also!
15 minutes to order drinks! May have been new worker.
40 minutes for food? What are you even doing??
Jen and jordan ramirez
Good friendly staff, cherry limeade is killer
They were understaffed but handled it well.
Its Sonic of course the food is delicious!
Service was good, pretty much as expected
The American Dream with Miss Bubba
Miss Bubba and I enjoy a Mr.Prime Slushy
Good food, good location, fast service
The best sonic Ive had in the Springs
Watermelon/peach ice cream slush!!!!!
Fast service! Great food and Shakes!