Address: | 9351 E Arapahoe Rd, Greenwood Village, CO 80112, USA |
Phone: | +1 303-771-6743 |
Site: | awrestaurants.com |
Rating: | 2.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–9PM 11AM–9PM |
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sylverclaws
You guys are expensive, your food is usually stale or very skimped out on for the sandwiches, and you ALWAYS forget something. In this case, the last FOUR times we went, you did did not give me my potato wedges, and forgot my sandwich on one of those times. WHY is it so hard to remember the wedges? Are your workers inept? Theres been no exceptions, EVERY single time we have to go inside and get them, and it royally sucks when we forget to check first. Last time we sat there waiting for them to come back for six minutes(timed) until I had to walk in, call for someone because ALL five workers visible were IGNORING us, and since they also didnt give a receipt when asked, we had to get that FIRST after some bickering before I could get my order. More often than not, youre out of half of what we request, and last week my BBQ sandwich looked like someone dropped it in the dirt and it smelled like windex. When people pay you $40+ for a bucket of chicken and a side meal(which is really ridiculous on its own), you damn well better get it right! You guys have gone really bad, you used to be good. We come once a week as a treat for the kids, but well not be doing that anymore. If your employees screw up THAT much, you need to hire new ones, or drop your prices to suit your crappy business, not worth more than fifty cents a meal with this kind of constant issue.
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Noah Schafer
I am eating the food as I type this...there is nothing overwhelmingly amazing about this place, other than the manager. She was running the while place, delivering orders as well as taking them, and managing the staff on top of that. Wendys down the street had more workers down the street and the line was out the door. At A&W my food was delivered maybe only minutes after I ordered it. I would recommend this location because of Tommy the manager and how she almost single handedly ran the restaurant.
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Denise Young
Not fast food at all! Such a disappointment! We waited 25 mins for our order and it wasnt correct. It was maybe 30 mins before it was right. Fries were cold. People in drive thru did not have to wait though. The place was not busy so no reason to make people wait like this. The girl on register was nice but clueless. I asked her if I could have a larger drink cup and her response was sorry but our ice cream machine is down. I didnt even ask about ice cream. Very sad. Will not come back.
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Anon Omous
Never a line and there are reasons why. New management and crew are needed here. Food quality is awful, not standard for A&W. Wait times are either long with no explanaition (ie: "were making your food fresh") or super quick (which means its been under a heat lamp and/or microwaved).
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Kelly Freeman
The service was a bit slow, but mostly due to have 1 person working the front and a jerk of a customer that was in front of us. He didnt want the honey sauce with his KFC meal because its not real honey.did he not realize he was in KFC?!
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Joanna Kessel
Went to get a free float and checked the hours online and it says that they close at 10pm. We were there at about 9pm and they were closed, later found out that they actually closed at 9pm from the Chick-FIL-a. Dont advertise lies people.
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Addie Rice
The chili cheese coney was not that great, it had a sour tinge to it, but the fries were actually really delicious. The root beer out of the fountain tasted weird, too, though.
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Khangal Enkhbileg
The food is expensive and the quality does not match the price. The service forgets your order and either doesnt give you the food or gives others food.
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james mitchell
Waited 15 minutes for the wrong order
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MICKAELA LYNN
Amazing staff and mgr