Address: | 575 Genoa Way, Castle Rock, CO 80109, USA |
Phone: | +1 303-814-2246 |
Site: | restaurants.ihop.com |
Rating: | 3.7 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM Open 24 hours Open 24 hours 6AM–10PM |
PE
Peyton McNeill
Pretty terrible experience. There was only one waitress and she was so frantic over maybe 4 tables including ours. She would walk away as I was responding or speaking to her. She acted like she was so winded and so busy again over maybe 4 tables. We got our food at a good time and the food was good and that is the only reason it gets two stars. The waitress then would not stop looking at my girlfriend writing down her tip and was responding to the conversation me and her were having. My girlfriend is also now in bed after throwing up many times from food poisoning from the possible expired pancakes. Terrible just terrible.
ST
Stephen Sandecki
In general, this is a mass retail, "fast food" restaurant. With that in mind, expectations should be set that high. Food usually comes out right, but they love to over cook bacon. The staff is... well... bleh, but expected for this type of place. I would of gave 4 stars, but they lost one for that balloon artist who walks around. They interrupt your meal, while sweating everywhere, and proceed to convince you to let your kid get a balloon for a "tip". Dont have cash? They take cards.... ugh.
RO
Roy Clennan
Some trucker called and asked if there was truck parking available and the manager said they could park in the little walmart lot directly behind the IHOP. 30 minutes later there was a tow driver chaining his rear wheels and demanding 150 bucks. Wyd? Why would IHOP say its ok if its not and then not talk to the tow driver about it. Screw this IHOP. The service sucks anyways.
RA
Rachel Profitt
Went in for breakfast this morning. We were seated very quickly and the waiter came over immediately. The food order was quick and accurate. The waiter never really came back and we were without drinks for half the meal. I also think its way over priced for what you get. $30 bucks for two omelettes and drinks is way too much.
BR
Brad Merrill
No answer to call in an order. So, we sent a person to place an order in person. 4 tables seated, staff informed she was too busy to take a to go order. "We are too busy, You dont do my job, you dont know!" Courtney, Debra, or Danny need a clue! We all work in an ER.... Guess stress is what ya make of it...
LI
Linda S
Havent been to IHOP for some time, as my hubby and I werent too impressed with the food quality before. However, went 2 times this week, once for breakfast and once for lunch, the food was excellent and the service was spectacular. The cheeseburger omelette is awesome.
PA
Patricia Watson
Bad meal had to send it back for not getting the order right, plus bacon undercooked, and hash browns just shy of burnt. This has always been a bad IHOP, but thought wed try again because we like a few of the servers. Not worth the badly cooked food.
KA
Katie Robbins
Food was good but the waitress was so friendly and helpful. She was cheerful and it was early in the morning around 5am. We had just a river in town to look for housing from outta state. Great customer service here.
DA
David Dennis
Very disappointed. With no customers we ordered and a family came in after us and were served before we were. There was no communication with the server, we were ready to walk. I dont think Ill ever be back.
JA
Jason August
Its an IHOP. Conveniently located just south of the Castle Rock outlets. Youll get the breakfast food youre looking for at an easy-to-find, not-too-crowded location in central Castle Rock.
PA
Pablo Ruiz
IHOP in castle rock is my favorite. They always know what i want and make sure my food comes out quick. Very considerate group of people the food is great that keep me coming back.
PR
PrismFFA
Everyone here is brain dead, found a dead rat in my food and a bandaid in my drink. The tard waiter couldn’t speak english and got everything wrong. Dj khaled lookin ass boy.
BE
Betty Babcock-Sanner
Mediocre service and unable to fix connection problem due to the inability to understand they need to reset the router. Will not come back. Go to Village Inn
DO
Donna Flaherty
One waitress, one cook, 4 to 5 parties of 5 plus people. Went elsewhere. Tables needed to be cleared, etc..... Management problem. Waitress doing her best.
TO
Tori Sanborn
I called them to see if they were participating in a deal. Didnt even finish my sentence before she started being snotty. Then she hung up on me. So rude
AA
Aaron Jackson
Horrible service! Waitress cursed in kitchen in Spanish loud enough for me to hear her in the dining area. Will never eat here again!
JE
Jessica Moreno
We went in they sat us, not a busy morning at all. Still after 45 minutes waiting we hadnt even gotten coffee... horrible service
JA
James Hake
Food is average and is sorta fast. The waitresses are nice and somewhat attentive but the front just straight up sucks
PE
Pete Holsinger
I was there two weeks ago and I love your food you all did a awesome job and Ill be coming back today.
PE
peter logar
This restaurant is horrible. Took forever to get seated, food came out cold or raw. Dont go here!
BR
Brian Harrington
Quick and attentive service. Food was well cooked and presented. Quiet and unrushed atmosphere.
KY
Kyle Knutson
Waitress was somewhere else she was not attentive and made several mistakes but food was good.
A
A Private User
Ihop is a great restaurant
JE
Jennifer Williams
I have only been here about 3 times. Each time was super fast services and mostly all smiles.
FA
Fatty McBeard
Great food, minimal parking on a Sunday "church crowd", balloon lady was great for the kids.
HI
Hildefonso Garcia
Comida buena desayuno y cofe
MA
Mary Cardenas
I love ihop in general but this place had great service and was super clean. I love it!
JO
Joshua Reed
The staff is awesome and get your food out quickly to you. The food is also very good.
LU
Luke Gray
great food great service we where in and out in half a hour thats what u call fast food
JU
justine loa
Such horrible service, waiter and host were very rude. Will not go back again.
AN
Angela Dunnigan
The service was amazing. They had our food to us in less then five minutes!
TO
Todd Kramer
Great morning breakfast stop. Fast friendly service. We come here a lot.
DA
danyun zheng
Bad service, not busy afternoon, we had to wait forever for our food!
JO
Jolt Volta
Decent service and decent food. One of the better IHOPs Ive been to.
GE
George Cardenas
Love this ihop!
MI
Mia Beauchamp
Been going here every time Im out here. Good food, good service.
MA
Mark Spoone
Good service, clean, good food, reasonable prices. We love ihop
SA
Sandy Holmquist
The worst service and food ever! Would never go there again!
TJ
TJ Mac
Food is decent, restaurant is clean and wait staff friendly.
MA
Marvelous Jo
Good food, friendly service. Great for a group breakfast.
JU
Juli Chavez
good food, fast service. Mariana is my favorite waitress!!
JU
Juan Osorio
The waitress was very kind....the food was delicious.
ST
Steven Bunker
Loce the I HOP! Never had bad service! Always great!
RO
Robert Swope
Good food, descent service and reasonable price.
SO
Sohie Ackerman
Really nice atmosphere and tasty foods here.
FL
flo roberts
Great experience, service was excellent.
AD
Additive Free
Good quick food and friendly people.
JO
Joan Pratt
Always consistent food and service
BO
Bob Schwerdt
Okay, but pricey for what you get
ZA
Zach Cahill
No gluten free options here
KI
Kimberly Purcell
Clean and friendly staff
AZ
Azhaar Hussain
Nice breakfast options
JO
josiph welton
Quick and friendly
KI
kimberly Schnakenburg
Very friendly
JO
Joachim S
Good service