Buffalo Wild Wings
| Address: | 3575 W Stetson Ave, Hemet, CA 92881, USA |
| Phone: | +1 951-925-6111 |
| Site: | buffalowildwings.com |
| Rating: | 3.4 |
| Working: | 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–2AM 11AM–2AM 11AM–12AM |
Location
Photos 100
Reviews 10
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Julius Verne
One of the worst service experienced I have ever had. Its not that the servers were rude, its not that food was bad.. But the following made me rate 2 stars. 1) Wait for food. It took an hour, literally, to get three street tacos. My friends food took an extra twenty minutes after that. AFTER he said he didnt want it, they said they would take it off the bill. That was their saving grace. 2) Servers, where were they? There would be full half hour to hour increments where our server/waitress wouldnt check on us. No checking if we wanted refills, or anything of the sort. 3) Attitude, it seemed like they were indifferent towards me being there. The best analog is how Wal-Mart employees have that indifferent stare towards everything and everyone. 4) Getting the check. Two hours getting my food we received a check. (AGAIN, where were the servers?) When I went up front to pay, I couldnt pay there because I sat in the bar. (Are you for real? This is the twentifirst century, I can send money to China from California in an instant. But you cant accept money from me being 20ft from you? Get with it!) 5) Food, even after taking the hour to get my food, they still got it wrong.
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Keeshawn Young
Ive had a few bad experiences with BWW but let me stop with the negativity their as far as this location is concerned ive visited a few times and have to say the staff come off as very professional yet welcoming this dine in experiance i got a burger i know i know who buys a burger from a wing driven resturant well me and im obviously not the only one but after eating threw the chili cheese style fries i attacked little monster of a burger topped with pulled pork and onion rings at first bite i noticed a salty presence from the pork which erupted with a burst of sweetness to balence out the flavor second bite as my teeth ripped threw the softness of the bun it met a short intrermission of crunchy battered onion ring but just right with a soft and juicy onion then right back to crunchy then pork then beef perfection
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Sharnice Frazier
Jackie and Gretchen were definitely amazing ! We walk in (it was my friends birthday) and they made our experience one to remember. They signed us up for the members thing and gave us free food on top of all the food we just ordered. We got it to go so we have a 10 to 15 min wait and they just literally just handed me my food 10 mins later. We most definitely got hooks up with like 25 wings and some sides for $30. These girls here are amazing. Even the girl in the front by the door, dark haired short girl. Very y nice greeted us and got our order in asap even tho we took 20 mins to order lol. We will definitely be back just based off the service. These girls are amazing we were in a rush to get back to work and they made sure we were first and last priority ! They deserve a raise.
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Sean Coomes
I have come here a few times before and every single time Ive had the worst service from all the waitresses. This last time I had the unfortunate experience to get a waitress named Abigail who seemed to absolutely hate her job. When I entered no one greeted me or even attempted to seat me. After waiting for a while I went up to Abigail to ask if I should just seat myself and she responded no! At that point she kept pressuring me to order something before I even had a menu. There was no utensils at the table and she didnt provide any. And she had no knowledge of the menu when I asked her questions about the food. Thankfully, Sonia Martinez, the manager, salvaged the night. She was professional, considerate, and understanding and was able to repair the damage.
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A Private User
After waiting at the front counter to be seated for over 10 minutes. The place was not that busy. Many many employees walked by and said nothing. We walked into the kitchen to ask for help to be seated.they said we will be right with you. Another 5 minutes goes by and we called the store from the front counter to ask to be seated. After being seated it took awhile to get help. Our drinks and appetizers came out quickly. They wouldnt givebus plates to eat the appetizer with and had to ask several time for napkins. The food came out quickly and was good. After we paid the bill we waited a good 15 minutes for our change. The workersbmove like snails and the management is absent of the dining room.
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Elie M
In my honest opinion go somewhere else!!... On a very slow day my server was extremely rude I had a question about a coupon and the girl rolled her eyes and made me feel very unwelcome I wanted to confirm they accepted the form of discount & she walked away, then Management showed up and he was no better! he took my coupons and shuffled them and said theyre no good at his location and slid them across our table... I told him about our waitress he ignored and walked away.. We were there for 10 minutes and no one ever attended to us.... We were paying customers with intentions to order and received some crummy service Ill NEVER go back to that location! ..
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Thomas Wargo
Just got back from the Packers / Bears game that we watched in front of the main flat screen over the bar at the Hemet BWW........after all the crappy reviews I read, I was worried about the service but, decided to try it anyway. Which brings me to why I am writing this review.........There is nothing wrong with this place. Why every review on this web site is negative I cant understand. Our waitress Nancy was great, The food was good, the beer was cold and the price was reasonable (knowing that they have to pay for all those TVs somehow). I got everything I expected and would gladly go to this place again.
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Rob Thomas
Last Thursday, Rob the Mngr decided football was over a dispite 25+ people enjoying, turned it to basketball, when asked to change it he said it was over, even though there was 6 minutes left, he winked and walked away, as he lost 25 customers. It was clearly a football crowd, he shows not to care, as he always seems to do. Even the staff showed surprise and disgust to his unprofessional behavior and selfishness. I guess well watch at chilis from now on.
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Rafael Vasquez
came here on Thursday for their 65 cent boneless wing, was seated quickly, tables were sticky, ask for 2 waters cups, was only given one. ordered the medium boneless wings (10-12 wings) when i received my wings, they tasted like i was eating wings what were left on a rack the whole day. they were warm not freshly made. the bww is in moreno valley is much better, sucks i have to drive 25mins for better and quality service.
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A Private User
Sucked they were charging everyone $5 just to get in the door because they had a fight going on. The place was empty but they made such a hassle to just get us a seat n they sat us at the bar next to the bar game n there was no space to eat. We wanted to leave but they kept saying no n wouldnt refund our money. We come here weekly but the service is just getting worse n worse. Finally got a refund. Wont be going back
