Address: | 17014 W Bell Rd # 106, Surprise, AZ 85374, USA |
Phone: | +1 623-584-8911 |
Site: | goldenweirestaurant.com |
Rating: | 3.2 |
Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10PM 11AM–10PM 11:30AM–9:30PM |
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Lauren Michelle
Just make the drive to Big Bhudda. Ill give reasons! The only reason I am giving this 1 star is because the food was not raw. The breading on my (extra cost) Gen Taos chicken is completely soggy. The broccoli around it is raw. I mean I could not be any more disatisfied with this. The low mein? Has no taste at all. I thought i would add some soy sauce, but they did not give me even a single packet. Thank goodness I had some in my fridge. in fact, the noodles are just golden plain. There is no season or sauce at all. My sons orange chicken came with 8 pieces of chicken. Seriously. The fried rice is in fact not fried AT ALL, and is steamed with no vegtables. not even so much as a pea. In fact, it came shaped like the scooping cup. They would not even attempt to make it look any better than a school lunch. This ALL that we ordered. The cost for 2 entrees and 2 sides was 28.98 I could have gotten three superbly cooked meals from big Bhudda for 32, which is our norm, and not had to deal with the extremely rude lady on the phone. my husband is deployed and I have papers so tall to write that I couldnt drive. I bit the bullet AFTER her rediculous attitude in an obvious bind. I WISH I HAD NOT HAVE. It took OVER an hour to get here, and my noodles are cold in spots. I will never, ever, ever order from this place again. GARBAGE I added photos to go with this review. stick to BB or Chen & wok
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Chad Pollard
Me and my fiancé order from here all of the time. We really enjoyed the food. Im giving them a bad rating because a number of times our orders were wrong or had missing items. The last time it happened we decided to call them on it. We were told that because half of the last order that we had delivered was missing, and we were still charged for it, that we would be given a free combo and 15% off of our next order. When we ordered again, we were told that they would not honor it. They were willing to lose a consistent customer over giving up a little free food. We were even going to order more food on top of the free combo. They refused. We dont understand why, but we will never order from them again. If you order take-out or have it delivered. Make sure you check what you ordered against what you paid for. They often get it wrong and they are not nice when you try to tell them about it.
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CeCe Garcia
My first and last time ever wasting my time calling them to make an order. When the lady answered she sounded very annoyed very Obnoxiously said Hello instead of Golden Wei, and when I asked if i had the right number she once again obnoxiously said yes what do you want. I made my order and before i was going to tell her i needed a delivery she almost hung up on me, Finally got her to listen to me and told her i needed a delivery she very rudely told me there is a $20.00 minimum which is understandable , if she wasnt so rude i would have ordered more. But with the service i recieved on the phone was more that unacceptable. Me and my co workers will never order or go to their resturant ever again.Shame on them.
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Jamar Hugie
Very rude and when I asked for delivery, there is a $20 minimum. Ordered beef broccoli and bbq pork, told me my total was $9 and change. I ordered shrimp fried rice, and my total jump to $33 something. I asked how much was the beef broccoli, came out to $9.50. BBQ pork was $5.50, and it didnt include tax and delivery fee which was $5.00. I told the lady (which is very rude), that should be $20.00. She told me to come pick it up, and I told her to cancel my order, and she told me that she cancel the order and that she wants customers to believe her and hung up on me. Not the first time we had problems with this restaurant. AVOID IF POSSIBLE.
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Devon Atkinson
Let me start by saying I dont review places unless they are spectacular or so terrible I feel inclined to warn people. This is one if those experiences where I want to warn people. I ordered the sweet and sour chicken with a side of fried rice. The sweet and sour chicken is...ok, at best. The breading keeps coming off of it as you try and eat it. The fried rice...I cant even. Pretty sure it isnt fried rice. It is white rice with a bunch of soy sauce on it. There is no hint that it has been in a wok, there are no veggies. There are white spots where the soy sauce didnt penetrate. I will never go to this place again.
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Mark Carter
Had the pleasure of going out to dinner with my girlfriend at this wonderful restaurant, we were greeted promptly, and given menus and water immediately. The hostess was very informed on the different menu items and the specials to assist in deciding on a meal.. The food was prepared quickly and was amazing, the lemon chicken was absolutely delicious and the portion size was larger than expected, the servers were attentive and pleasant. I would recommend this place to anyone if you are looking for good atmosphere and great service, with an affordable price..
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Jeff Watson
Very rude lady who answers the phone. Called to place a delivery order and didnt realize there would be a $20 minimum for deliveries, which was fine and somewhat understandable i guess. So since i was only ordering for myself and my total was only $12 i had to tell her thanks anyways and i wasnt the least bit of rude at all. And she just hangs up on me. What kind of company just hangs up on customers? I would have definitely called back in the future for my family and bigger orders but now i will never eat here again.
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A Private User
Take Out Order: Ordered: Beef Lo Mein: Received Vegetable Lo Mein, Sweet and Sour Pork: Good overall taste a lot of meat, Chicken Moo Goo Gai Pan: Kinda salty, the snow peas have a weird after taste (gonna have to dump this its starting to really bother me), Pot Stickers: different... kind of like they were baked first then fried, Egg Rolls: They forgot to put those on the order. Overall the people are nice, the restaurant is clean and nice. I will go someplace else from now on.
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Cheryl Packham
Definitely not impressed. I started out by ordering the fried wantons and they came out empty. I asked if they had stuffed wantons and the person I asked said they would have to get someme else to answer the question. When that person came I asked and was given a very short no. Our food came out look warm and very bland. The hot chili peppers werent even hot and tasted burnt. The food was overpriced for the portions you got. The service was prompt but not friendly.
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Josef Houle
She is extremely rude when you ask for delivery even though the website says "We Deliver!" Today I called back to ask for delivery, and she told me if I wanted delivery I would need to call back in 2 hours. Its 5pm now, and I wont be calling again. Ive been in the restaurant business my whole life, and the idea is to serve guests with pleasure not act irritated, and run them off. I cant believe shes still in business.