Address: | 236 Crooked Run Plaza, Front Royal, VA 22630, USA |
Phone: | +1 540-551-9975 |
Site: | pandaexpress.com |
Rating: | 3.3 |
Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9PM |
PU
Puchii LaFama
I always drive an hour just to come and eat at this particular location and today was no different. My husband and always come and spend a good amount of money because we just love the food but today was probably the worst experience I have ever had with any restaurant!!!! We came in and not only did we didnt get greeted but the staff was very UNFRIENDLY and UNPROFESSIONAL to top it off since today is a "holiday" they close at 7 which meant none of the entrees where ready they were making food as you ordered, many customers as myself were frustrated because they where long waits for our food and the portions they were serving where ridiculously small compare to what we are charged for..so when I asked why was nothing ready all I got was dirty looks from the cashier named Karina and the manager named HEIDI was just as bad or even WORST!!! I asked for the store number and General Managers name and her response was looking up online.. WOW!!!!! This has definitely left a bad taste on us that we will no longer be making a 1hr drive to come and get treated this way, PANDA EXPRESS is a chain company and you guys are running a business therefore you should really upgrade your staff and professionalism to treat your customers with respect and sympathy because we pay for your service!!!
IN
Insanely Gamers Inc.
Went to go pick up food for dinner with my boyfriend and the food was fine. Fast forward to about 2 hours and 30 minutes and hes complaining about stomach pain and Im also sick with some stomach pain. We both ordered the same thing, Orange chicken and rice. Ive had theyre food before and it was good, but this time is the last time Ill eat there.
CH
chuck m.s
Amazing staff, was omw to LA from DC stopped by here staff is always happy the older lady at cashier checked on how I was doing ie I was exhausted ! World class customer service! Not that it matters most but the dishes seem smaller than other locations. Overall great staff
SL
slay tallica
30 minutes before closing and nearly nothing but scraps left.The employee behind counter openly complained about asking cook to make more food adding in that they were closing soon..um 30 minutes do your job! There were 5 of us waiting on food.mine took 20! Minutes.
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Carl Miller
They cut the serving size in half for the same price. I stop here 3-4 times a week but with them trying to rob everyone now ill no longer be a loyal customer! !!!BEWARE!!! go to a different Panda Express ull get twice the food for the same price
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David Lynch
Absolutely the best!!! Dont understand the bad reviews. Not my experience. The food was fresh, hot and delicious(tempted to go back for more).The staff were friendly and efficient. Will definitely eat there again when In this area of Virginia.
JA
Jason
Slowest service Ive ever seen at a panda express. There were 3 ppl in line. Im third. The guy in second just left. The lady in first is just now being helped. There are 2 employees on break outside at the same time.
DA
Daniel Compton
Panda Express...the staff was friendly. Thats the only positive. Food selection was pitiful, portion sizes are petty, and service was slow. Food tasted like it had been sitting all day in a tanning bed. Avoid.
MA
marialooch ***
The main dish portions are so small. Not worth the price, they are stingy when it comes to the main dish items. They give way to much side to compensate their stinginess. Will not be going back.
AD
Adamwiseguy
This is a good location. My food was fresh, prepared in a timely manner, and delicious. Additionally, the staff was friendly and patient even though it was busy.
JU
Justin Glass
Used to be a very good restaurants with good service, but over the last few months this location has declined severely. Poor service and mediocre food.
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Randy E
Tables and restaurant very dirty. Ordered orange chicken no chicken all breading. First time eating at this restaurant and I will not return.
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Brandy Brill
I always run out of my way to come to this Panda Express. Friendly staff, A team member named Noah makes the environment always cheerful.
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Ed Buell
Typical Panda Express. Good food. Clean restaurant. Friendly staff. Not always my 1st choice in the area but it was fast and easy.
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Nicholas Galgoul
Im done giving these losers my money after being denied more than a 4 ounce shot glass for water. Pathetic and CHEAP.
JA
jay davids
Horribly slow service when I came by(took about 20 minutes to get like 3 people through the line). Food was mediocre.
MI
Michael Whitlow
Since moving to Front Royal, this is now our go to Chinese restaurant!!
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Rusty Burke
One rude employee and one was extremely nice, but overall its average
JE
Jessica Wetherell
The food was good. Portions a bit small and there isnt a drive thru.
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Cynthia Gomez
Wonderful service and food was fresh and hot. Thank you.
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stephanie sandoval
Food is generally always fresh, the staff is friendly!
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teresa ivory
No vegetarian option. Everything is greasy.
CO
Colin Parker
Nice panda express with outdoor seating
TA
Tawyne Garner
Every other day I got to stop
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Ron Sutherland
Good service good food
KA
Karlette Ford
Great customer service
JA
Jake Harmon
Its a panda express.