Waffle House
| Address: | 495 Premier Cir, Charlottesville, VA 22901, USA |
| Phone: | +1 434-975-5860 |
| Site: | wafflehouse.com |
| Rating: | 4.1 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 100
Reviews 15
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Tabitha Barnett
Ok- I rarely leave reviews and Ive always really liked waffle house and have been a frequent customer, which is why I feel like my experience this morning needs to be noted. Starting with the phone call I made to place my order, i could barely hear the waitress (Cassidy is her name) on the phone due to the extremely loud background noise, and to make matters worse the girl on the phone was hardly speaking. It was as if this girl was dozing off, or on some extreme downers and could barely stay awake or even talk. I had a coupon for 5$ off a menu item with the purchase of a menu item, but was told I couldnt use it bc none of the items I got was 5$. Anyway, when I show up to get my order everyone was very unorganized and it was as if no one knew of a pick up order or wanted to wait on me or even ring me up. Finally I got help and I asked to add on 2 fountain drinks to my order which I was then told I had to go back to the end of the line so the girl can fix my ticket. ((A pen and paper ticket )) then the sleepy girl literally spent a whole 3 mins jotting down my 2 drinks. So finally I get my order and get to the register and my order was wrong. Now, this is understandable, I also work in a restaurant, but all I had was: 1 plain waffle & small hash browns. How simple is that?! I was over the place by this point so I didnt say anything, and i got my bill (finally) and it was 11$!!!! For 1 waffle, small hash browns, and 2 fountain drinks?! That would make each of my items about 3$ each. I didnt think about the price until I had left and it was on my mind bc of how strange the girl acted when she took my money. Not to mention this girl tried to pass on my order more than twice, not wanting to make my drinks , hand me my food, or ring me up. I think this store would benefit greatly by letting this waitress go, turning their music down for better order taking (bc they really do get something wrong with my order every time) , and by creating some structure and organization.
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Jennifer Crowder
We love going to Waffle Houses along the East Coast, especially in Virginia...yet I do not recommend this location due to the grotesque food that was undercooked. The biscuits could of used an additional 4 min of baking, the bacon was nearly raw, literally, which I requested crispy, overcooked bacon...I sent it back twice and magically it was still undercooked even though it appeared to be cooked. The gravy was peculiar tasting, the massive lumps were unappealing visually, the waffle was still doughy on one side and the tomato slices were not edible. It breaks my heart to waste money on food that I know could of been so much better...Ill continue to go to Waffle House restaurants but not this location. Oh I forgot to mention the bathroom was spotless, cleanest one Ive ever been in yet my eating utensils still had chunks of food on them. Ugh
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Chris Hughes
Unexpected pleasure. Walked in and greeted by no fewer than three separate workers with real enthusiasm. Seated at the counter. The place was hopping and the grill crew was hustling. They were focused, cooperating, having fun and putting out food fast. Servers were smiling and singing with the music quietly. The expediter, Chris was calling the shots and his co-workers were responding quickly. He gave praise frequently. It just looked like an engaged fun team. Food was fast, tasted good and the dining room seemed very clean. In and out on maybe 15 minutes. All in all a great visit- had not been into a WH in years but this experience was a gem.
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Michael Fennelly
Worst waffle house Ive ever been too. Im a die hard Waffle house guy. But this place is awful. The place is dirty...like far dirtier than most waffle houses. The cooks dont know the menu and add or forget to add ingredients. Place is half empty and meals take forever to serve. Waffles forgotten and burning. Servers and staff yelling and cussing each other out entire time so leave your kids at home. 2 of 5 visits ended in me just wanting to tip my server with dental hygiene assistance.
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Sharon Poe
Food was good but paid with debit card and left cash for tip. Got home and noticed my card had been debited 20% gratuity. This happened at another restaurant and both places claim they know nothing about it though it was eventually credited back to my card from the other restaurant. This must be something restaurants are using to be sure the wait staff doesnt get stiffed but NOT acceptable. I wont be back.
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A Private User
The place is exactly like the one in Tennesse I go there when I visit my grandparents. The service was great but I could tell that there was a new girl but hey she was Great for a beginner and was real nice, and so was the other waitress who was helping her, I read the last review, completely wrong the place is clean has great service and great food to.
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Sandra Dobbins
Just called in order picked it up to find no syrup no eating utensils called to to let them know they had overlooked these things and got well come get it wow i was calm and said ok so come and get it response,yes. Click. Then my first bite of cheese eggs was also shells included sorry but i dont eat shells. Sorry just want you to know.
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John LeMasney
Waffle house is waffle house, but every time I come here, I come away thinking that the server is my friend. Even if thats not true, its quite an accomplishment for me to feel that way. Great food, a fun show, and even when its slow in the place, they make you feel at home. I love this particular Waffle House.
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Jessica Houser
Went here in the winter after a company holiday party. Hung over and exhausted, my crew and I needed to wake up and refuel. This place hit the spot. Nothing like dinner coffee and a hot breakfast to cure a drunken night. He waitress was amazing! She kept us laughing the entire time we were there!
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frensell Chapman
(7/6/17) Absolutely disgusting food order incorrect with only 2 other customers being served,employess gossiping about other employees in front of customers,the worst 2am dining experience in my life $36.00 of a waste of $$ and time.
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Shell Foxglove
Good food, quickly, by the friendliest staff. Kita was efficient, thoughtful, and very professional in her attention to detail. Shes going to go far with that happy smile and the skills to back it up.
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Nacele Barrett
My food was good but, our server Jamie was very short with words and acted as if we bothered her. We watched her smoke and come back in and start to wait on tables without washing her hands...
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Holly Long
ALWAYS GOOD very pleasant servers......None of the ladies are wearing hairnets, beeper for the cook is WAYYYYY TO LOUD if you arent awake b4 you get there you will be when it goes off
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Laura Schick
I just had breakfast at this Waffle House and had a great experience. Rugina was very pleasant and happy as was everyone else in there. My food was served quickly and tasted great!
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Dennis Brabham
The food and pricing were great! I was impressed with how well everyone worked together. The manager was also impressive and complemented his team often. Priscilla was awesome!
