Wings Over
| Address: | 2029 Ivy Rd, Charlottesville, VA 22903, USA |
| Phone: | +1 434-964-9464 |
| Site: | wingsover.com |
| Rating: | 3.9 |
| Working: | 4PM–1AM 4PM–1AM 4PM–1AM 4PM–3AM 11AM–3AM 11AM–3AM 12PM–1AM |
Location
Photos 23
Reviews 6
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Jay Fabulous
right and good . The staff over at wings is a different story at times they can be quite rude ! Like my most recent experience with them I ordered my food for delivery . After placing my order she tells me on the phone its going to be 30 minutes after 45 minutes I call to check on my food . When I call to stay but I havent received my food yet the staff member nasty tone ! " your food was delivered!" say what now ??? Was she really trying to tell me that I was imagining that my food never got to my home I mean why would I be calling you asking you where is my food? if Ive already got it?? Anyhow my response was No it was not ! Because it wasnt! her reply was " can you like check the front door maybe the driver left it outside your door cuz you werent paying attention when they delivered it to you! So now Im mortified Of the thought that my food might be left on the ground outside my apartment ! Just the thought of that possibility that they would consider that to be ok made me almost lose my appetite and I was starving! If that was To be the case I would have brought the the food back! Who wants to eat something that was left outside the door!? Anyhow I check and theres no food I tell her there is no food! She goes on to say again that the food was delivered! I tell her that the food absolutely was never delivered! She goes " Well I dont know what to tell you it says the food was delivered and the driver is not here And I dont know when hell be back to check with him ! So I asked her to reorder the food and she goes "no sorry! " "your food was delivered"! Im like no my food wasnt delivered! to make a point I say that they owe me food Im going to have to file a police report For Charging my card without receiving what I paid for ! I say this to make a point how upset I am cuz its an hour now and still no food! so the obnoxious staff member laughs at me! Me the paying customer repeat customer mind you who is now upset because hes trying to find his missing food ! And she has the nerve to laugh at me!! She with her nasty disgusted tone " I guess Ill have to check with the driver when he gets back and I will call you back when he gets here! She hangs up a minute later I got a call its the driver . Hes like " man this is your delivery from wings Ive been knocking at your door for like 20 minutes ( I find that really hard to believe that he would knock for 20 minute) Anyway I say "not at my door you havent " Hes like im down here sitting in the car you want to come get your food ? So Im thinking seriously hes just been sitting down there ?? Like what did he think was going to happen? Why would he just sit there and not call me cuz theyre take your number they have it Anyhow I reply no come up and deliver it to me . Im trying to be nice to this guy but I dont know if hes an idiot or what ? They charge you a delivery fee so not going to come down there. anyhow he comes up hes "like what apartment is this ? Now like all apartments the number is on the door! So I point to the number to show that it was my apartment I take the food and thats that finally I have my food! Of course by now I have to warm it in the microwave cuz well he was just sitting in his car It got cold ! So there you go Wings Over Charlottesville really good chicken but for what price?!
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Brittany Kirschnick
This was my first time eating here. Placed the order for pick up and the staff was really nice on the phone and in store. They could present themselves a little more professional but over all very nice. The prices online are different than what the in store menu states. The order was completed incorrectly. An order of french fries were left off and there was a topping on my sandwich that Id requested to be left off. The chicken to bun ratio was way off. The chicken looked like a sheet of paper compared to the bun and the bun was soggy due to the honey mustard being spilled into the bottom of the container. The chicken was also black in color due to the grill. So Im assuming the grill hadnt been cleaned very well since my order was placed literally 15 minutes after they opened. I would try this place again but hopefully it will be better. After a second try if it doesnt improve probably wont come back.
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Alex Haden
This restaurant has the worst service of any fast food restaurant I have ever encountered. Multiple times, we have ordered, and the same woman has taken our order, and she continuously messes up our order. On the most recent order we made (which, coincidentally, will be our last order ever), they removed half of our food from our order without informing us, so when it arrived, we were short half of our meal. When we called and asked them to fix the problem, they refused, and instead told us we would have to pay ANOTHER $5 delivery fee for THEIR mistake. Their manager ended our conversation with "I guess you wont be eating here anymore." That was the most accurate thing she said that day. I would recommend the day-old wings in the 7/11 next door before I would ever send someone to a restaurant that treats its customers so rudely.
KY
Kyle Watkinson
My girlfriend and I were visiting Charlottesville Feb 28th. We usually look for places to eat wings when we travel. We came across Wings Over and decided to try them. We walk in and are like ehh... we will give it a try. The owner is working the counter, very laid back, respectful and answered any questions we had. Seemed to really care about his customers, that meant a lot. Ordered 25 wings with 4 different flavors. DELISH! Eating at BWs will not be the same anymore. Wish we had a Wings Over where we live. Thank you for an amazing wing experience. We will be back, just not soon enough. To the owner, Thanks again for the parking. Go Hoos!
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Danny Vaughn
The food here is never questionable. However, the service could use some help. I called last night, on New Years Eve and was told to hold right away. When the guy on the phone came back, he said " were not taking any more orders because were backed up" and before I could say anything he hung up on me right there. Ive been coming to this place for years and always refer friends and family to this place. I will no longer be doing that as this is the 3rd time something similar has happened when trying to order food. Wild wings cafe will be getting my service from now on
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A Private User
the food was ok but the manager (and owner, I think) was definitely not; hes totally unhelpful, short over the phone, and pretty rude. seems like this guy has some sort of complex that he needs to get over before he realizes what sort of attitude you need to have in order to run a restaurant. also, hours are completely inconsistent, so you never know if theyre in the mood to be open for business or not. dont advertise that youre open until 3am if you sometimes feel like closing at midnight. its amateur hour on Ivy rd, for sure.
