Burger King
| Address: | 8012 Denton Hwy, Watauga, TX 76148, USA |
| Phone: | +1 817-498-8329 |
| Site: | bk.com |
| Rating: | 3.1 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–1AM 6AM–1AM 6AM–12AM |
Location
Photos 61
Reviews 38
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Jon-Michael Morrison
The employees were on cell phones and not paying attention. Orders were lost or were incorrect (You wont get it your way at this store) customized orders were incorrect or not being listened by employees that were on the phone. The manager didnt seem to care and had a hard time answering my questions, maybe a language barrier or maybe just tired. The order that was placed was charged incorrectly and all of the items requested were straight up wrong. The ratings for this store are evident of how badly things are being run. Food was bland, service awful, I went to the extent of contacting the district manager and I still feel as tho not a care could be given. I recommend everyone go next door to Chic-Fil-A. I am expecting the store to be closed.
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Haley Biggs-Hunter
This Burger King for the second time that we visited has sticky floors like they are never cleaned. We ordered the Halloween Black Whopper 2 weeks before Halloween and they said they ran out. We waited 10 minutes to get our food. When we walked up to the counter the lady was waving the flies off of our food. The fries had a fishy taste. The staff is friendly but this place needs better management that makes sure they stay on top of orders and cleaning. :/ I will drive out of our way to the Southlake location if we decide to visit the chain again.
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Cupps McGee
The first- and last- time I dined here, this place was filthy, crowded, loud, and overal depressing. The food was pretty gross, there were children running a screaming everywhere, and it felt like I needed a shower after walking into the building. All of the employees had a terrible attitude and moved at half a snails pace. It was overall one of the worst experiences Ive ever had at a restaurant- 0/10 will not try again. Yikes.
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Melanie Roberts
I go through the drive and place an order and I tell the cashier what I want. I told her I know that I have to pay more for cheese on my sandwiches. She reads back my order to how I asked for it. When I get home , none of the items I asked for were on my sandwich. I tried to call and it rings about ten times then a busy signal. 4 times tried calling. These people want 15.00 an hour? Riigggghhhhhtttttt!
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Jose S
Everyone in the back was making food for themselves, no one in the restaurant, waited over 20 min for 10 nuggets. Nuggets were cold , everyone that came through the drive thru, pretty much had their food made by someone eating a burger. The lady in the back kept touching her clothes, face, drink food and never washed her hands. Horrible unsanitary place, beware. Will it be back.. Period.
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Haley H
The food was very very bad. I also ordered a large combo and got a small. I didnt bother whining about it, but then the food was just terrible. Worse than the banquet tv dinners. Then my kids wanted to play and it had to of been 50° in there. I asked if they could turn on the heat which never happend. Then we noticed the tunnels were FILTHY. Never ever been cleaned. Never again.
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Luis Patino
Food was good, nothing forgotten. Then there is the cleanliness. Everything from the front counter to the play area is cover in a layer of filth like it hasnt been cleaned in weeks. The restrooms are seem to have been forgotten more than they are thought of. 1st and last time I will eat at this location. Staff could use some retraining and a fire lit under their rears!
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Jessica Ferreira
I literally just went through their drive thru and they messed up my whole order gave me some old ass fries and now their not answering the phone so I can tell them too fix it or whatever they do!!! I have been calling for the past 30 min.. I cant go back cause I dont have a car or the time. Will NEVER GO BACK TOO THIS ONE EBER AGAING POOR SERVICE!!!
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Taylor Perry
I have been going there for breakfast for like the past month, the employees are all very friendly, and greet me when I come in the door! Only one of the many visits time did they mess something up but they fixed it right away! The food is GREAT and it is obvious they care for their customers very much!
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Ben Meling
Excellent. Always visit this location and the new young man running this location seems to be on top of it. Slowly recovering itself from the horrible reviews. Some people want to be treated like royalty, remember we are all people... Just like them! Thank you Burger King for this location.
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Steven Vasquez
The orders were being lost because of a manager deleting orders before they were being filled. The food is mediocre and the service was terrible. Dont come here or youll be disappointed. I dont even know how they are still in business at this location.
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Alyssa Misustin
Who runs out of eggs on a Saturday morning. Doors were locked at 10 AM. And after sitting there waiting for an employee who saw me I went through the drive through. This Burger King is always slow! And no its not because its under staffed.
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Dustin Rhodes
When you have Chick-fil-a next door, you better have your "A" game. This BK seems like the owners just dont care too much. Employees are friendly, Likely horrible leadership which seems to be the trend at all Burger Kings now a days.
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Rob S
The foods not bad, but this is the nastiest most outdated location Ive ever seen. Drive-thru only at this location or you find yourself lining everything with napkins before sitting down and fighting off flies.
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araceli mendiola
RiquísimasRiquísimas buen trato estoy fascinada con burgen king las mejores.
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Jennifer Kao
This place is horrible. Never opened on time. On several occasions, their equipments broke down and cannot place order but the sign said open. Bad management.
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David Field
Ive eaten at Burger Kings all over the country and this location consistently impresses me. Its clean, the staff is professional, and the food is always fresh.
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Jake Blackwell
Food was subpar, no ketchup, took about 10 minutes to get our food.... Exceeded all my expectations... Because its just a Burger King, get over yourselves.
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Ray Robinson
The one in Keller on 377. 4 2/3 star.but the one on 377 & 820. 1/3 star with extra salt on old meat and half of lettuce end.
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Kimberly Spratt
The food is absolutely terrible. Lukewarm, the fries tasted like dirty dish water, and the soda had zero carbonation.
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Bryan Young
About half of soda options were out of order. Grilled chicken was disappointing. Highlight of meal was the fries.
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Michael Storms
I got in and out in a timely manner, during a lunch rush. Order was correct and fresh.
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Luis Fisher
They actually close at 11 pm not midnight. They didnt give me everything I ordered.
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Pablo Linares
Really nice place. Food was servwd hot, fresh and great teaste!! Will come again!!
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geoff C
Whats to say? I just love the char-broil flavor of the Whopper!!! End of story.
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Nvidia
Missed up my older and showing no respect or no apology. Never going back
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Brandon Chapman
Delicious double Whopper Texas style...bacon jalapenos onions pickles...
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Wayne Hoffman
Its alright.. Friendly folks that works here!!! Treats you good!!
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Herman Avalos
You could smell the grease was hot and food was just bad
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Fred Voss
Surprisingly clean with good food. Great BK experience.
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Kimber Webb
Good food. Playplace for kids. Nice staff.
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A Private User
I loved the general managers kindness
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John Parrish
Quick, easy, but very fattening.
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Dawn Lasiter
Swiss mushroom burger is awesome
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Boba KId
ask for jay he a real one.
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Greg Noeninckx
They forgot the nuggets.
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elena r
Fresh food. Nice stuff.
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Rosalicia Fajardo
Food was not good.
