Address: | 7645 Custer Rd #400, McKinney, TX 75070, USA |
Phone: | +1 214-383-1212 |
Site: | locations.einsteinbros.com |
Rating: | 3.5 |
Working: | 5:30AM–4PM 5:30AM–4PM 5:30AM–4PM 5:30AM–4PM 5:30AM–4PM 6AM–4PM 6AM–3PM |
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A Private User
I can speak about the service only, because we didnt stay for the food. We walked in (excited to find a bagel place, since they are hard to find in McKinney), and walked up to the counter. My daughter (3) sat at a table to wait for me. I looked at the menu and the guy behind the counter walked up to me to take my order. I asked for a minute to look at the menu and he rolled his eyes and walked away. Weird, but whatever. Then I hear a women chastising my daughter for sitting on her knees. I turned around and saw an employee telling her to sit down (rather than sit on her knees) and she looked confused and scared. I grabbed my daughter and left. They are lucky thats all I did. And then we found out you can get Einstein brothers bagels next door at Target for half the price.
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A Private User
Ive been there twice now and this Einstin Bros is completely mismanaged to the point where I cant go back. The last time I was there, it was dirty, not busy inside and 2 different people came up to the counter to complain about their food (one said her soup was literally cold like it came out of the freezer). This morning I dropped in for a bagel and latte and after waiting nearly 10 minutes without a soul at the coffee bar had to go ask someone to please make it so I could be on my way. Of course they sent me off with a small instead of the medium I paid for, and filled with only steamed milk, sans any trace of espresso. Shame on them. Dont ever ever go to this Einstein Bros location.
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Tony Young
For $6.99+ per sandwich + chips... not worth dealing with rude, rude, rude employees. Isnt it weird to be a customer and were the only people to say "Thank you". Best of luck to this store... I will take my business to the Parker and Toll way location. Oh did I say worst experience ever...
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Lydia Grady
Weekend staff never the open building on time. We have waited 15 minutes after opening time while the staff looked at everyone waiting outside. When they decide to open they are very rude and act like doing their job is a huge inconvenience. Could use customer service training and new staff.
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Ram S
I ordered 4 bagels, The owner Mr.Masood himself made bagels and trowed all of them in a bag together, I asked him to wrap individually, so that they will stay warm, he got angry and said I should go to Dunkin Donuts to get that kind of service. what a attitude , very rude owner.
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Andrew Urban
Quality of goods are good, but Overall the customer service is acceptable at best. The manager is a nice guy who is pleasant. The other two employees I see there skate the line of being apathetic/rude, this is the experience pretty much every time I go to this location.
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Michael Browning
Poor systems in place for preparing food. They seem shocked all the people are in the restaurant. Waited 15 minutes for a bagel???? Clearly do not know how to train their people efficiently.
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Jim Villalon
I stop here about once per week to grab a bagel and a mocha. The staff is friendly, the bagels are good, and they know how to make a good mocha. Great place, good people, convenient location.
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Michelle Mendez
I love this location of Einstein Bagels...I often stop here on my way to work and the service is excellent and efficient! perfect and convenient stop for my morning coffee and breakfast!
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Michael Eubanks
We love this place. Bagels are top notch and they have a large selection of cream cheese toppings. Their service is great with an awesome staff! Keep up the great work!
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Joe Seanor
Fantasticic bagels always fresh and delicious. The staff is very nice and the owners really like their customers and make it a point to greet you every time.
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Mick Eskew
Large variety of fresh bagels, with a variety of smears (cream cheese) available. I would go more often but I have to watch my carb intake. Good stuff.
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Shaun Hanna
Located off of Custer and 121. By far the best place. Love the food and the owner. Mr. Masoud (SP). Very friendly and caring. Been going for years.
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Toni Shah
Terrible. Rude manager. They have horrible service and food compared to other Einstein bagels. Idiot did not know what a Jalapeno bagel was
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Tsukiyo Kon
Very helpful counter sales and excellent food. but its not on custer and eldorado, its on custer and 121 and next to the chilis
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April Davis
Food is decent but not as good as rest. Met a handyman there who ended up being horrible but thats not Einsteins fault :9
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mohammad chaudhry
Very very neat and clean .very friendly service .special deal they have 5.99 combo and drink coffee as much as you can .
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Kimberley Palacios
So fresh! Tried a couple of new ones today. Pretzel, and seseme seed. Great with savory cream cheese.
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Ram Polavarapu
This locations Customer service is not that great. Good bagels though.
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Joe Mallon
The owners are the best they go out of their way and super friendly
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Jonathan Keeth
Clean well managed location that is an easy jump off the Tollway.
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Marco Rodriguez
It was okay. Coffee was meh. Bagle was good. Kinda pricey
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Niraj Desai
Fresh bagelss!!! And great collection of cream cheese...
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John Koury
This destination is not correct it its by 121 on Custer
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Milan Thakkar
Rude manager who does not know how to run a business
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Jose Flores
Friendly people everything at all really good prices
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Yong Oh
Good food, but staff are rude and need improvement.
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Matt Nielsen
The bagels are good, good price, friendly staff.
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Nick Calautti
Bagels always great, clean storms, nice people.
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Kevin Brkal
This is an okay location. Not super clean.
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KG DG
Good customer service and love the bagels
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Sahil Sardar
Great food, staff needs improvement.
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Sriramya Davanam
in love with their bagel sandwiches
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Richard Pedretti-Allen
I love their Nova Lox sandwich!
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Tara Norkett
It is very spacious and clean
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Jacob Kovach
These are really good bagels!
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Jun Kim
Nice staff and tasty bagels.
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Saul Friedman
Fresh food and great service
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Justin Liles
Good for a quick visit.
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Karim Lalani
Love the begals here.
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Srikanth Goli
Not a great service