Address: | 2800 north terminal road, Houston, TX 77032, USA |
Phone: | +1 800-224-3575 |
Site: | locations.einsteinbros.com |
Rating: | 2.1 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM |
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Kim Stuart
Can I give them zero stars? The worst. How you can work here and not know what lox is remains a mystery. Orders seem to be filled in random order, and if you ask for the cream cheese on the side you can be sure they will put it on the bagel and wait until its a melted mess to give it to you, assuring they wont have to remake it since you probably are now in danger of missing your flight. Terrible attitudes from a number of the people working here. Complete letdown. We have been eating Einstein/Noahs for years, but they certainly turned us off this morning. We will be complaining to corporate as well when we get home.
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Brad Knutson
In the food court at IAH. I was looking for a quick vegan meal when there werent many others around. I ordered a protein power bagel with peanut butter and was charged the premium for the bagel. After I paid, the woman working said "looks like were out of the protein bagels" so I was given a different one without any kind of refund. The bagel was toasted and peanut butter applied, and it was an unholy mess. I appreciate the vegan options, but I would skip this place if given the choice to go back.
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Chris LaLonde
Einstein Bros. Bagels is my favorite breakfast fast food place because of how awesome their bagel sandwiches are and the choices of cream cheese and other toppings. However, the prices are a bit high but that usually means the lines arent as long either. The only reason this location didnt get more stars is because the employees had a very poor attitude and didnt smile or say any greetings the whole interaction. The food was still outstanding for a fast food restaurant.
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Navin Rao
I dont normally write reviews, but the service here was awful. Waited a long time for my sandwich, and the order wasnt accurate. I asked for egg white and no cream cheese but received normal eggs and cream cheese. Didnt bother to ask them to fix it because I didnt have time to wait another 10 minutes for what shouldve been correct the first time. The cashier didnt seem to care about the customers.
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RISSE YOUNG
This has to be the worst customer service. I ordered a bagel with peanut butter. That is not a difficult order to complete correctly. The women behind the counter were curt and the bagel was not toasted as requested. There was so much peanut butter on it i had to throw it away.
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Hernandez Angel
They run out of items and their reaction is as though they are used to it. All of you working at this location should quit so that management may hire good employees or shut down
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Mark Mitchell
Employees were rude, got my order wrong and no apology. You guys really need to look at your hiring process as these employees really seem to hate their job.
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Alex Ellenberger
They serve hot water with a hint of coffee for six bucks. Ive never been so disappointed by an Einsteins Bagels.
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Kanithea Powell
Your employees suck.
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Chris Fun
Horrible