Pizza Hut
| Address: | 12730 Bandera Rd, Helotes, TX 78023, USA |
| Phone: | +1 210-695-4570 |
| Site: | pizzahut.com |
| Rating: | 3.9 |
| Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
Location
Photos 72
Reviews 20
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David Neve
Yuck. There was a sign on the floor that said "Slippery when wet." Wrong. Slippery period. They dont use degreaser in their mop water is my guess. The dessert picture menu hanging on the paper towel dispenser on the table was equally slimy. The televisions were covered with greasy finger prints, as well as the walls. The place was just plain dirty. My family ordered pizza, and I ordered a meaty marinara. I truly didnt think that they made it on site (Its a pizza place), but I thought they would at least try to trick me... No, they didnt. They brought out my Pizza Hut TV dinner still in the tin and plopped a wet oval dish in front of me. Nothing to negotiate the meal to the plate, that would have involved yet another item in the store to clean and they already had enough issues to deal with in that area. Our waitress wasnt any happier than I was (after I saw the condition of the place). I dont understand the type of attitude that would allow folks to work in that kind of environment, and think its okay. There is no pride in their work. There is no feeling of ownership. I cant imagine myself ever going back. I was in the Marine Corps during the Vietnam War, and Im not that brave. Pizza Hut should close it.
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Jeff Finkelstein
I ate here last night. I was excited to see a Pizza Hut with a buffet. Walked in and was greeted by the cashier and told to sit anywhere. It was hard to find a clean table. Finally just wiped one off myself. Sat down and got tired of waiting for a server so I went to the salad bar. Went through three plates before finding a clean one and loaded my plate with a good fresh salad. It was great. Didnt have any silverware so went to server station and retrieved some. After eating my salad I was off to the pizza buffet. Great selection and fresh pizza. Still no server. Got thirsty so I sent back to server station, got a glass, scooped ice and filled my glass with a beverage. Still no server. I returned to my table and finished my pizza and a couple of more trips to the buffet. Another couple came and sat at a booth near me and I told them the food was good, but the needed to fend for themselves if they wanted to eat. After I finished my meal, I got in line to pay. No ticket. The cashier seemed to know to charge me for one buffet so I paid and left. The salad and pizza were great and if you dont mind cleaning your own table and fetching your own utensils and drink, this is the place.
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Yesenia l
So i have ordered several times for delivery of course from this location, its usually great, But today on my bday, i got a craving for pizza with jalapenos! Guess what??? NO jalapenos, i swear it was like the end of the world. You simply dont mess with a pregnant womens food! usually i would let it go, but not today, called spoke to manager, was very professional, nice, and polite. They did fix the issue, and tomorrow i will go get my jalapeno pizza! so i guess pizza hut in Helotes is still great, and i have to keep ordering from there cause no pizza place can beat it, and management definitely knew how to handle a crazy pregnant women!
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Robert McGoldrick
Paid for ham and pineapple and got just ham. I tipped the driver $5.00 and then noticed a delivery charge of 2.50. The guy on the phone said if was for the company. I told him to tell the manager that they could keep it and as long as they were sneaking in an extra 2.50 I wouldnt be buying there. Sauce was too salty anyway.
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Laura Villasenor
I ordered pizza and boneless chicken wings.The chicken wings were RAW!I called to complain and spoke to the manager and it seemed that it was nothing .She had the nerve to think it was funny.I will never be ordering from them ever again.Gross and disappointed
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Teresa Saenz
I tried to call the Tezel location twice and no one answered during business hours. Location #45 in Helotes was kind enough to take my order and deliver outside of their range. Thank you for going above and beyond to make your hungry customers happy☺
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Christina Adams
Probably ordered 10+ pizzas from here, 1 at a time and each time the bottom of the pizza isnt cooked hardly enough and the bottom is soggy & none of it is crisp or crunchy like it should be.. Come on figure it out pizza hut...
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THELMA PENA
A quiet place, with good service and a versatile menu. I like to go for the buffet because their salads are always fresh and you can try different things from the menu in smaller portions.
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Julius Hampton
Ordered my pizza at 4:00pm the website told me it should be there by 4:32pm it is now 5:05pm an the pizza is still not here whats wrong with this picture if the store is only 7 mins away?
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Chuck Martin
Went there for the $4.99 buffet. Ummm it was $7.29 for Buffett and $2.00 iced tea. After taxes $10.03. Never again.
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B. Family
The staff are very polite and the food was quick and great! Made this pregnant woman happy. Keep it up guys!!
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john sessums
The staff came in early and made 60 Large pizzas for a function my company had....Not a slice left!!!!
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Mario Porras
My family and I live here in Helotes and this Pizza Hut never disipoints us. The food is always fresh.
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Jashua Saunders
Pizza pizza
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Brittany Harrison
Great Pizza Hut. Pizza is always great and hot.
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Nathaniel Lewis
Food is great!, but worst smelling restrooms
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Toni Sanders
They always take good care of us.
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Teri Gosset
Great people great atmophere
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sarah scheibelhut
They are always so nice
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Debra Cooper
Busy but great!
