Address: | 2600 W Euless Blvd, Euless, TX 76040, USA |
Phone: | +1 817-545-8000 |
Site: | locations.goldenchick.com |
Rating: | 3.4 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–8:30PM |
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A Private User
Today I experienced VERY, VERY, VERY, poor customer service. I had heard bad things about the fast food restaurant, but since the captain of my daughters step team purchased free food vouchers for the parents of the team I decided to find out for myself and besides the food was free, but everything I was ever told was true. When I walked in I stood at the counter for 4 minutes before anyone even came out from the back. A female came from the back and did not greet me or ask may she help me. I gave her the voucher and she asked what side I wanted with an attitude. Then instead of telling me there would be a wait for fries she just had me stand there and wait. She then brought over the bags and said thank you with a very dry voice. I then asked the other male worker to give me a different a sauce and that I hate talking to ignorant and rude people. I would have not ordered any food if I was actually paying for food from there and top of that it was not all that great. It is sad that people think you have to deal with bad customer service when spending your money.
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A Private User
I waited for over 17 minutes for a 2 piece order---there was ONE car ahead of me in the drive through. I had only tried to eat here once before and the chicken was ok but a bit pricey for what you get. I had waited a LOOOONG time that night also--that time they blamed it on the rain{?}. Not worth your time, go up the street to KFC or even Churchs. Life is way too short to spend it on line waiting for over priced chicken that is merely ok.
LE
Leslie Choice
I have been here 3 times in the last month. The service is awful. They leave you sitting and wait on other cars and never even address your long wait. I spend an average of 25.00 plus 5.00 tip each visit. Well I was there today and they waited on 3 cars that were there after me. I will not be going back. The least they could do is say why the wait! And my order is never correct.
JU
Justin Meek
My wife went up there an orderd food 2 #1 an she only had 3 pieces an i wa missing a biscet,she called up there an he said bring it up here an he wanted to look an see, like if she was lieing or something, i called up there an gave a ear full an he said ill just replace the order for free next time we come in.thanks
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A Private User
I called them ahead of time to order some chicken wing, but when I arrived at the store, they havnt cooked it yet. As you may know, the wings take about 20 minutes to cook. I left without waiting. However, most other time, their food are fair to good and I dont have to wait.
JU
Judd Baker
They hide and wont answer the drive through until you wait and say hello a couple times. Then they have an attitude because they are now required to do some work. Happened three times now, this time I just drove off. Good food though, so theres the one star.
JA
Jarren Rosemond
This place sucks, I live right up the street not even a 2 min drive and its a 40 min adventure every time. Food is cold after waiting 10 mins to just order. Save your time and money and go somewhere else like CANES hell their chicken is better there too!
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Dave Hoekstra
Love Golden Chick. If you like super salty food that will challenge your sodium level, then you will love Golden Chick. The rolls are awesome, and the chicken tenders are great!
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Moses Kpanabom
If I could give them a no star, I would. The chicken tenders are not cooked completely and it has a lot of SALT. Nasty food, do not eat here. Waste of my hard earned money.
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Curtis Jones
The best place in town I eat there breakfast lunch and dinner . I cant go anywhere else . and for the people that work there , there all so great sweet and helpful .
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hunter nelon
Not impressed. Got an attitude because we asked for fresh food, food was fresh but had no flavor to it. Customer service is poor as well as quality of food.
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kayliz90
Chicken tenders were not cooked all the way. The breading was not even brown, and it was just falling off of bland chicken. All in all it was disappointing.
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J Clay
Slow!!!!! Took over 20 minutes to get through drive through. I think they are short on cooks. I would avoid until that issue is resolved.
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Stephen Kelly
Chicken tenders were a little under cooked sad is they werent even busy my family and will most likely not go there again
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Michelle Murphy
Used to be good fried chicken, but now it seems like Ive been getting day old chicken. Chicken taste dry and stale...OLD!
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Anna Payne
Food is hot and delicious..dining room is clean, but the self serve drink/ ice cream area quite messy.
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Catherine Spivey
Been working for Golden Chick for two years Ino and Tom are the greatest. I feel like family
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Mary Davis
Nummm numm... Last time i went they got my order wrong but Everytime before that it was a1
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Tye Banks
Slow service. Drive thru waited 35 minutes just to get my food after they took my order.
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David Tatum
Chicken is not cooked completely (soft). Nasty and displeasing. Please do not go here.
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vize versa
Service sucks i dont know why you would pay people that cant perform simple tasks
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Jose Perez
Damn they slow but they made it up when order was ready. Food hot and fresh
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Diana Walker
Excellent food, great service, very clean place. Ill be back for sure.
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Sharonda Jackson
Slow slow food ok poor services need to hire more people for Saturday
AA
Aaron Jolley
Foods always fresh and hot. Well run franchise. I recommend it.
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Victor Ortega Castaneda
I love the rolls and the service is pretty good and friendly
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Ke Ke
Good food! Love my man at the window. He gives me life!!!
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Sandra Briseno
Lunch specials are pretty good. Food is good as well.
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karen ortiz
Everything is great here from the service to the food.
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Andy Carl Valentin
Pretty great chicken strips. You wont be disappointed.
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Eboney Garmon
Rude people. Worst Golden chick Ive gone to. Ratchet
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Tara Cramer-Johnson
Decent food with alright service...go inside
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fernando marquez
It takes 20min for a 4piece tender diner
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Justin Henninge
Be sure to pick up the Lotta Zing spice!
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Jose Esteban Rodriguez Martinez
Great service and the food taste good.
JI
Jimmy Mathena
Service was great. Friendly people
JA
Jada Williams
It has the best rolls and chicken
CI
Cianna Lewis
Very friendly, love their rolls
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Aylich Vazquez
We love our Golden Chick!
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Tricia Raffaell
Always fresh and fast!
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Chad Davis
Good food good service
BE
Ben Jessup
Best chicken in town.
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Jennifer Richard
I love their rolls =)
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Cyndi Anderson
Wonderful service.
MY
Mysti Wolfe
Just like chicken e!
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Shunta Wade
Clean and fast.
ZA
Zachary Amon
Bad attitudes
DI
DiamondHunt
Great food