Address: | 14000 US-380, Aubrey, TX 76227, USA |
Phone: | +1 940-365-9884 |
Site: | locator.tacobell.com |
Rating: | 3.6 |
Working: | 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM |
AF
AffordARide Transportation
Bought 3 Taco Supremes, and all 3 were about half the weight they shouldve been. One of them had exactly 3 small pieces to tomatoes on it, and another had NO tomatoes or cheese! As bad as all of this is, it wasnt even the worse part. When I noticed the first one being extremely underweight, I showed it to one of the managers, and he looked at me like there was something wrong with me for even bringing it to his attention! When I challenged him to weigh it, he threw it away in disgust and made another one. When I opened the next one and found it to be worse than the first one, I was careful to avoid the first manager that Id spoken to and took it to another manager who claimed to be the store manager. I told her about my experience with the other manager on duty. I then showed her my second taco supreme, and she began to cite help positive Taco Bell corporate had been writing them instead of addressing my concerns at all. If you can manage to get your order correct from these people, the food itself is fine. However, if you are looking for any kind of customer service whatsoever, this is not the place to go. The management is rude and complacent, and the employees dont appear to want to be there at all. It will take you forever to be served even if no one else is there in the lobby, no one will ever smile or make you feel welcome.
SE
Sean TNPer
Horrible service, spent $20 on dinner... Drove home 10 muinets away and got home to find all of the food soaking wet... And so I call them 4 times to finally get someone to answer while letting it ring 30 times each call... Then I get put on hold... When I finally talk to a manager he tells me that another manager is telling him that they are not going to give me a refund unless I bring the smoking wet food back over to the store at 11 O clock a night... Needless to say I will not be going back to this taco bell ever again...
TA
Tackleberry Colt
Literally waited almost an hour for my food.. I only waited because I paid with debit and when I asked for a refund they told me it wasnt possible without the store manager who they tried to contact several times to no avail. I left disappointed with my food that I threw away because it wasnt even hot at all.. waste of my hard earned money and bad management.. also other customers left because a girl was on her phone with the same gloves she handeled food with after.... really unsanitary
JA
Jamie Nixon
Every single time Ive come through this drive thru Ive received the rudest service. Employees are short when they speak to you, rush through your order, throw your stuff in a bag and never even look you in the face. They act as if you are bothering them. I see a lot of other people saying the staff is friendly. I had to double check and make sure I was reviewing the correct Taco Bell because the customer service here is TERRIBLE. I dread coming to this place.
AD
Adrian Oldham
The food is usually decent, but they cant get an order right to save their lives. They NEVER include extra sauces youve requested (tonights visit makes 5 times in a row), and they dont give you the complete order. I was already home before I realized it, which is my fault since I knew better from past visits. Done with TB. The food isnt good enough to make the hassle worth it.
MI
Michael Brinson
The girl who handled our order was awesome! My brother and I had just gotten to the end of a 16 hour drive, helping my other brother move, and she gave us our drinks for free. :-) Also, I havent been to Taco Bell for quite a while, and theyve added a lot of items to the menu. I had the smothered burrito and it was very good.
EL
Elvira Darkmistress
Went here because someone else picked the location. When we arrived at our destination to eat we pulled the food out of the bag and the had our order messed up. Unfortunately, we weremiles away so we were just disappointed. The parts that they got correct were good though and the price was right.
KE
Kenneth Ericksen, D.C.
Really like the crispy tacos and XXL burrito. I hate going through the drive-thru though! It irritates me how they (...this location...maybe others too) say "hey, how are you." I want a proper greeting from a restaurant...something like, "Welcome to Taco Bell, order when ready."
ST
Steven Lopez
Super clean inside and the employees are super nice. I come here every day for breakfast and the items are always loaded and not skipped out on. For the price you can not beat the amount of food you get per dollar.
JE
jeremy hengy
This taco bell puts a lot of care into the food they create and Im proud to say I havent had the need to check my food as they are great at double checking the order . please keep up this awesome job
UB
Ubaldo Ibarra
malísimo servicio la unica persona y no preparan mi comida
JI
Jimmy Petrovic
They turned me away saying they were closed on the drive thru speaker. The hours of operation said they were open until 1am it was 12:20am when I came by.
PA
Paul Chaney
Consistently the best Taco Bell food Ive had. Agreed, they always get the order right, which is rare in todays fast food restaurants.
ST
Stan Gwinn
As a fast food store I guess it is OK but I have never been a fan of Taco Bell. I prefer Taco Cabana but there isnt one close to me.
CR
Crystina Kendrick
Awesome! The staff is young but takes more pride in their work than expected. My food is always fresh and my orders always correct.
TO
Torin Shipman
Ordered a steak crunch wrap with cinnabites and received an all bean crunch wrap and a quesarito?? Lol keeping it classy taco bell.
TY
Tyler Nielsen
This store can never seem to get the order right. Seems that they always forget something, or put the wrong thing in the bag.
JA
Jay Whitney
Just an average taco bell. You either like it or dont. Nothing more than expected. I liked it though, but thats me
CR
Crane Slaughter
Has really nice people working here, order is wrong every now and again but very kind people working the store.
KE
Kevis Cole
Food is wack!! TB is slipping on quality and taste of their food...! Starting to be garbage!!!
RO
Roniquia Nicholas
It could be a bit more fresh.. the letter was old and shells were stale
NI
Nick Maitland
Food was good drive thru staff was short and they have no kids menu...
MI
Mike Williams
Good service but they really need the speed pay at checkout.
SU
Susan Groo
We love a good Taco Bell and this one never disappoints.
SI
Six Degree Marketing Dominic
My daily spot for breakfast always get my order right
MO
MONSTER4224
Customer service sucked. Food was thrown together.
RE
Red Stone
It was kinda a little good but it a little ugly
CH
Christopher L
Food was ok and wasnt happy with the service...
DA
David Regalado
Pretty good stuff but slow for Taco Bell here
CE
Cecilia Benavides
Service was awful. The cashier was very rude.
PA
paul haywood
small portions compared to other taco bells
JA
james smith
No cheaper way to cleanse your colon!
TH
Thomas Woods
Very fast and friendly service!!
J
J B
Same as all the other locations.
TO
Tom OConnell
Good food and service at the TB
BR
Brian Holmes
Inexpensive fast clean inside
JE
jeff lewis
Its taco you know you like it
SH
Shawntelle Bainbridge
Very clean, friendly service
NA
Nathan Tiemeier
Good food, fast service
MO
Molly Johnston
Best taco bell out here
JA
jack Walton
Good fast Mexican food
MI
Micah Parsons
Best taco bell around!
MA
Maryellen Crawford
Okay for a Taco Bell
ER
Erasmo Vazquez Rios
New, Clean, Chido!
DA
David Peet
Fast and Freindly