Address: | 409 N Cedar Bluff Rd, Knoxville, TN 37923, USA |
Phone: | +1 865-693-0795 |
Site: | kfc.com |
Rating: | 2.6 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–11PM 10AM–11PM 10AM–10PM |
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Brooke Moore
Worst service in the world. While I was waiting to order the Manager /gm yelled at her employees cause there was no gravy. A customer came in that Had just went through drive-through because they forgot to put his pot pie in his order She yelled at her employees for that. They messed up my order a few weeks ago and the gm/ Manager wrote it down had the book it was in but still refused to give me my food they had left out of my family box from the last time because I didnt have my receipt on me. I told her I would pull up my bank statement and show her id to prove I payed for it. I was even ordering dinner for my family again I just wanted the chicken they left out. She is the worst manager/gm she has no customer service and is rude to her staff. Im sure the turnover rate there is horrible because no one wants to work for a person like that. I will never go there again unless they replace her.
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Troy Patel
We went through the drive through and basically got shafted! The popcorn chicken, Nashville hot chicken and potatoe wedges were stale and had an awful after taste...almost like the oil they used to fry had not been changed in days...we were robbed of the mashed potatoe and sauce! Me and my wife were in Nashville a few days earlier and got the freshest popcorn chicken and potatoe wedges!!! The staff here needs to be either re-trained or fired; they basically cannot provide any food or service that should live up to the KFC name...we will never be back!!
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A Private User
Long wait, with no where to form a line, tight squeeze for two cars. We waited no less then 15 minutes for our simple food order, which was over priced, for the below average quality for the majority of the meal. Not only with the rude service, mediocre food, and long wait, they were out of most of the drinks, and they forgot our straws. the soul redeeming factor for them was their apple turnovers. the only thing worth going to this KFC for. If it is good chicken you are wishing to eat, find another location or go to a Chick-fil-a
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A Private User
long wait w/ nowhere for a line to form, bottleneck at the front door, drove 10 miles to use a coupon then got home to find they left out the mashed potatoes w/ gravy. The green beans tasted like rancid dehydrated onions, the mac and cheese tasted like sweet paprika (I liked but my wife didnt). An employee came to the register to clock out, his arms covered with ringworm. Another lady had to return from the drive thru to get an order corrected. I recommend eating elsewhere. I do miss the Colonel, shame on you Yum! Brands, Inc.!
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Mmommy Musings
They didnt have the right amount of chicken so they had to substitute some pieces. The kid was new so he had no clue what to do. He was friendly and really tried to help us. They forgot part of the order. Every time we go there, they have screwed up our order.
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Tammy
Went today right at noon, four cars ahead of me, two with large orders, took only 8 minutes from the time I pulled into their drive through. Great job! Great food! They deserve more credit than other reviews would led you to believe
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Kimeisha Stewart
Customer service seems non existing at this establishment. Workers behave as if you are begging them to take your order as if you disturb them from there conversation. Workers were in the front using foul language in front of kids.
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KaRtOoN
Went there on july 4th around 6 or 7 some guy with glasses on was the was so rude got into it with him he pulled a gun no lie we called the cops by the time they came he hid it this guy had anger issues
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Beverly Mullins
For $13.99 I received 8 of the most awful pieces of chicken. Small and looked like one piece had been pulled apart! !! Horrible! ! That wasnt even with sides!! I wish I had read the reviews first.
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Yato God of Calamity
Very good experience. Friendly staff and awesome food. I have been here several times before and had to wait for 25+ minutes for our food, but our food made it out in only 5 minutes today. Well done.
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NtW Evil Productions
Rude employees who get the SIMPLEST orders wrong every single time. Then when you complain about it, you would think that you asked them to run a mile while cooking your food.
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Leroy Geiger
Worst place to go. Waiting in drive thru at 9:50pm get to the window just to hear were closed even know all lights were on. Never go to this place rude employees.
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Arin Anthony
The lemonade is TERRIBLE. Basically a glass of water with a hint of lemon in it and hardly any ice. All for the great low price of $1.99! What a rip off.
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matthew dinse
Worst KFC on the planet hands down... Not only do they serve old and cold food but most of the time they are out of anything you want to order...
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William Watson
Worse KFC that I have ever been to. In the drive thru for 20 minutes. Understaffed and under trained. I wish theyre was a popeys close
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Michael Tierney
The service is good. They offer a veterans discount. The food is okay. Make sure they get you order right before you drive off though
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Dan T
They keep the lights on the signage turned off, even when pitch black. Every night, not just a one off. That screams, WE ARE CLOSED!
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Sherita Anderson
Very disappointing every time I come through the drive-thru they give me old cold food its ridiculous! just lost a loyal customer!
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Shantra Hardaway
Short staffed but the gentlemen up front was nice and patient. He was working all stations. You have an excellent employee....
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Angel Blankenship
1.5 hours before they close and the food was already put up. Portion was lame. Lady was nice but wont be going back!
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Julie Cornman
They have cleaned house. The place looks great and I have yet to have anything negative to say about the staff.
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Tonya Patterson
Better service than Clinton hwy and Western ave,both places left food out and the workers are not friendly at all.
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Doug McMurdy
THE FOOD SUCKS and when I told co. about it the did not return my e-mail.GO ANY WHERE BUT THIS SH T HOLE
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Juan Jose De Avila
Excelente servicio y calidad
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Jeanne B
no one in line at 11:30a.m. Chicken pot pie was perfectly cooked. Thanks KFC
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adam cox
20 minutes to fry some wedges? No really 20 minutes to fry some wedges...
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Branden Tussey
Workers are really good especially when it comes to a clean restraunt
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garrick temme
Fu kin delicios
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Steven Francis
Food fresh and staff is courteous place is always clean
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Paul G
Worst KFC ever. Go anywhere but to this store.
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Kellye Barger
slow and inaccurate. always understaffed.
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Wendy Bolton
Awesome food and the nicest employees
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Beth Randles
Hot, fresh food and friendly service!
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jeff t
Slow but very friendly
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Robin Stilwell
Great staff great food
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John Shipley
Very friendly service
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Tolgahan Kurt
Quick and painless.
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Phil Wilson
Too understaffed
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Jeffrey Ellis
Typical kfc...
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Josh Thillen
It is ok
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yazeed Alkhrijah
Its ok