Address: | 3541 West Chester Pike, Newtown Square, PA 19073, USA |
Phone: | +1 610-353-6131 |
Site: | fellinicafenewtownsquare.com |
Rating: | 4.1 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 1–9PM |
CU
Customer Servicecare
The customer service here is terrible! You cannot list one price online and charge me another, which is what the manager did. After paying for my meal, I realized that I was overcharged. I showed the manager the discrepancies on the online menu versus the in-restaurant one, and he proceeded to argue with me about $2 differences. Not only did he not reimburse me, he was also rude, and unintelligible. He told me to "get outta here" and waved his hand at me. In this day and age you would think business owners would know better. Then a random server decides to back him up without really knowing the situation: They both kept saying, "they dont change the prices." Who is they??? These people clearly did not attend school for customer service. Please do not eat here and support such terrible service! People must learn to treat customers properly. Because of a $5 savings for this restaurant, they will now receive a poor review and be reported for false advertising.
DA
Dave Mark
This is absolutely one of the best restaurants with very courteous waiters and waitresses besides an owner who really cares about customers... I have always enjoyed their delicious Caesar Salads and pasta dishes. Last night April 17th I took my wife and she loved it. We both were treated with total class & will be going back very soon. Must say it is BYOB but the most pleasing moment was when MR P. graciously gave us wine when we had none. Thank you Fellinis!!! David & Donna S.
OW
Owen Sakovics
I LOVE Fellinis Cafe! I can not say enough about their food, staff, and atmosphere. Their fettuccine alfredo is otherworldly! I consider myself an alfredo snob -- I get the dish anytime Im at an Italian restaurant -- and none come close to Fellinis. There are multiple Fellinis around Delco, however, they are not owned or managed by the same people. This one is hands down the best! Go, go, go!
MA
Mary Dart
The host would not seat us because we were a party of two and they only had four tops available. Five empty tables and no one else waiting. And we had a reservation! Even after 10 minutes of waiting the host would not budge. Terrible customer service. We left and ate at Giuseppes and managed to salvage our evening.
AL
Alex Ma
Great little restaurant. The food was good, perfect portion sizes, just took a little long to come out. The decor was OK, nothing worth noting but definitely nothing wrong with it. The service was good as well, again nothing worth noting but not bad either. Overall, I would recommend Fellini Cafe.
FR
Frantz Excellent
Patrizio, GM. Excellent service. Food is wonderful. Brazino grilled to perfection. Lightly glazed with olive oil, ground pepper. Served with sliced zucchini, carrots and broccoli. After main course, a shot of espresso then a frothy cappuccino.
MI
Michael Walsh
the line out the door must mean good things are going on at fellinis. the food is flavorful and a good bang for your buck. try the take out if youre not ready for the ridiculous wait times. it never disappoints.
RI
Richard Hebdon
Booking cancelled by Fellinis two hours before dining, through an email, on valentines night. Phoned up and was told they have overbooked before the person hung up on me. Disgusting customer service.
AN
Angelo Perone
Great service and excellent food at amazing prices. What this post cant tell you about is the atmosphere and the energy of this place! I felt right at home and have been back multiple times!
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Molly Ahearn
Still "THE BEST" restaurant in the area. Everyone is always nice and unlike some other restaurants in the area the owner cares about his customers. Food is also amazing. Highly recommend.
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Jessica Fox
Just ordered take out and I am very dissapointed. I ordered a crab and pasta dish, but there was hardly any crab with the pasta. I paid $21 for pasta that I could have made myself.
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Nabil Waris
All three times Ive been there ( so far ) I have received great service and food! Felt like I was at home when greeted and will continue to enjoy my experiences !!!
IR
ironworker 1
Patrice is a great host. Very accommodating with any changes you would like to make to the menu. Food is consistent and enjoyable.
JO
Joe Centrone
I was very disappointed with food. Veal Picata was oily and lacked texture. Chicken Marsala was bland and had no Marsala flavoring.
A
A Private User
Just OK....Small, loud and I still cant believe that they do not serve meatballs. Had to get sausage that was not very Italian.
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rosemary yost
Love this restaurant! Patricio and staff are great ! Friendly and efficient! Food is delicious ! Highly recommend!
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Emily Iannuzzi
Excellent food and service. Great value and big portions. Went with a reservation and were seated promptly.
A
A Private User
Excellent food and service!!!! I wont tolerate negative comments about this restaurant!
DE
Dedra Jenkins
Took to long to get our food. No mention of compensation for the extreme delay
AY
Ayoade Olumide
Nice food & nice people, my wife and I really enjoy our meal.
DA
DABU KU
Super neighborhood Italian food. Never disappointed. BYOB.
NA
NanG
Delicious food and friendly atmosphere! Were going back!
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Rachel McGuire
Crowd favorite. Never any problems, always delicious.
JU
Julie
One of the best antipasto i have ever had!
MI
Michael Abiri
Food and service is very good
JO
Jon Moore
Great tasty chicken contadina