Address: | 6215 US-30, Greensburg, PA 15601, USA |
Phone: | +1 724-834-2867 |
Site: | buffalowildwings.com |
Rating: | 4.1 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–12AM |
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Brian Roberts
My brother in law wanted to eat here in celebration of his high school graduation. Upon arrival the restaurant was very slow with only 3 or 4 tables occupied. We ended up waiting for almost an hour for our food. When it came nearly everything was cold. The French fries were terrible and my boneless wings resembled some cheap microwavable wings you would find at a discount grocer in a bag. They were cold, mushy, and not very tasty. The BBQ sauce on them was awful. The waitress put in the wrong order for my wife. My wife ordered a small order of traditional wings. The waitress brought her chicken tenders. When the waitress came out to explain she lied and said they accidentally put in an order for boneless instead of traditional wings and that it would be just over five minutes until the new batch was done. The one question on everyones mind was if it is only going to take just over five minutes to cook a new batch of wings, why did it take almost an hour for our food to come out in the first place in a virtually empty restaurant? It quickly became apparent that were were simply forgotten about and our food sat already prepared in the kitchen and got cold and soggy. The waitress was more interested in cleaning up and talking. The manager came out to ask us about our experience and when we told him that the food was cold and how long it took us to be served, he simply said "It will be four more minutes on the wings and Ill refill your drinks." If he knew how much longer a batch of wings was going to take shouldnt he have known about the food sitting there for who knows how long getting cold and soggy? He refilled our drinks since the waitress never asked most of us and surprisingly, he never apologized for our experience. The waitress offered a half hearted apology when she brought back my wifes food but you could tell it was only because he yelled at her in the back. There was no offer for a discount, no real apology, no asking us to return or anything. Ive been in situations where staff will screw up but they own up to it and discount your food and apologize. Everyone makes mistakes or has a bad night but at least own up to it and make it right with your customers. Ive messed up plenty of times with customers my former job but I always owned up to it and made things right with my customer. But not here. Once she brought us the bill, it took her another 20 minutes to come back to collect them. We were there for two hours just for dinner. Not a good experience. And definitely not a good meal. I can say that I will never return to this location. My wife and I visited another location during March madness and the place was packed to the gills with customers. It was so busy We had to wait ten minutes to be seated. We ordered wings and they were out in 15 minutes maximum. They were hot, crispy, and very very flavorful! Huge difference. Avoid this restaurant at all costs.
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Joe Divald
Worse BWW Ive been too. The bartender saved the day. We were starving. Sat at a table at the bar. Waited at least 10-15 minutes. No one came by at all. The bartender came over and asked if anyone stop by. I told her no. She took our drink order and gave us menus. She came back over and asked again if anyone stopped by. 20 mins now. I asked her to take care of us since she was the only one to aknowledge us. She was good. We go to Mifflin and Monroeville and as we r sitting down we get taken care of. Way too long.
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Ron Deguffroy
Cold wings. No offer to warm them up. Friendly waitress, but "bored" and unenthusiastic hostess. This is my second time to a BWW and both have left me disappointed. There wont be a third time. I dont understand what folks see in this place.
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matt romanak
I like the food here but it can be a little more expensive than similar places. I think this place has a fun atmosphere complete with outdoor seating. My last visit on April 16 the service was a little slower than usual.
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K Gusty
food was horrible under and over cooked... how hard is it to make wings and nachos, for what I payed it was a rip off. dont think Ill be going back and wouldnt recommend it to anyone else either.
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Kevin Schulman
We got here at 10:15pm ordered our food its now 11pm no food we walked out thank you bbw for my free beer would have paid we saw one waitress the entire time never coming back
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Zichqec Y
Excellent food, good service, clean restaurant. This place is one of my familys first choices if were going out, and its always a great experience. I highly reccomend it.
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Gary W Sherwin
Great sandwiches and apps. I like that they usually have an extreme sports channel on one of their TVs. A little noisy, but hey, its a sports bar place.
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rebecca bacan-silvis
So we have finished our appetizer and are waiting for our food, a waitress, not ours begins to sweep under the table we are sitting at.
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amber DeFrancesco
Food is good. Take out varies from good to soso. Forgot my celery and gave 1 cup of dressing with my salad that was largest for 2.
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Hank PAD
Always good for me. The coupons are cool. One of the better places to get wings for sure and its not as expensive as the others.
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Daniel Grant
My favorite go to spot for a bite, beverage & friendly service - and of course sports on T.Vs everywhere. Good job, great job!
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Derrick Lathrop
Food was delicious and reasonably priced, wait staff were courteous and very helpful (especially with the children)
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Jon Shaffer
Below average quality food for an abover average price tag. There are much better options to be had nearby.
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Diwakar Chandrasekaran
Awesome place to hangout! Service is awesome! Every time the managers shows up to get our feedback!
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Joel Kostella
Service can be rather slow while there is a game on. Also food did not meet any expectations.
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Mike Wertz
Food was great until they changed the menu and removed some sauces. Service here is good.
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Bruce Bair
Super friendly staff and a super large collection of beers (30 on tap) and a great menu
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Ron Sarocky
Overpriced, served cold, barely any meat on the bone, thought they where pigeon wings!
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Bob Stokes
Lost appetite looking at all the tattoos of the server. Had to take order to go.
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Chris Detar
Good food. Fun sports environment. great for football and hockey. Tasty wings.
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Craig Byerly
Wings r the bomb. Great service. And u dont have to wait long for ur food.
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BD Furnish
Service is okay, food is okay. Its what you expect when you go to a BW3.
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Vickie G.
Always great food and Craig was an EXCELLENT server!! Thank you Craig!
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John Bachman
Typical Buffalo Wild Wings. Lots of TVs, cold beer, and decent wings
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Lee Swat
Good prices ...nice atmosphere . Great staff very good wings....
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Nick Cornell
Always tastes great, expensive. Commie scum are not 2a friendly.
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brian D
Alot of TVs, cant miss any game action. Great prices and food
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Elijah Dlubak
Super friendly staff and delicious food love eating here.
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Kelley Braut
Loud, expensive. Went once with no interest in going back.
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Martin Fabian
Great food, and Great service! Definitely coming back!!!
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Zably
The wings are very good and the staff is very friendly.
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Hayden Beebe
Great service in bar area! Love going here! Great staff
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Sue Connelly
Food was delicious and wait staff friendly..loved it!
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Keith Barton
Always a great experience great food and great people