Firehouse Subs
| Address: | 20436 US-19 #600, Cranberry Twp, PA 16066, USA |
| Phone: | +1 724-591-8668 |
| Site: | locations.firehousesubs.com |
| Rating: | 4.4 |
| Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM |
Location
Photos 56
Reviews 49
TH
Theresa Otteni
I have never been to a Firehouse Subs before today, and it is likely this is a once in a lifetime visit. I work across the street from this sub shop, We are always looking for a new place for lunch, so we were eager to try the restaurant during the grand opening week...it wasnt such a grand opening. My first clue should have been when I ordered - I ordered a cheesesteak, and asked for ketchup on it, I was told FS doesnt have ketchup, only mayo or mustard - on a cheesesteak?! No thanks! Fortunately, we have some packets at our office. Anticipating a busy lunchtime crowd, I called ahead to put my order in, 11AM for a 12PM pickup. I was glad I did! When I walked in to pick up my lunch, the place was mass chaos. It was very crowded and loud, I hardly had the ability to walk through the order line to the call-ahead-pick-up-line (you would think folks picking up would have a line close to the door to scoot in and out - instead the register was at the furtherest spot AWAY from the door). The teens at the register were clueless about both customer service and the way the computers on the register worked, I was treated to listening to a young woman curse in frustration while she was trying to get the program to work; it was clear that these young people were ineffectively trained. There was an older man working the counter, but he was so intent on processing the orders that he was oblivious to what was going on at the registers. It took me 20 minutes to pick up my order. To add further insult to my bad experience, my order was not even correct. I asked for hot peppers on my sub, and was told they come with the sub. When I got back to the office, I discovered there were sauteed green peppers on my sub, but not hot peppers. So the people working the counter dont even know the product. I am sorry to say this I can not recommend this sub shop.
AN
Ann Faulkner
The bad reviewer here must think that the world completely revolves around them ( Ive had to deal with people like this many times when I was younger) and most likely they have never really had to work at a place like this. To give it (or even the young teens) a bad review on their first day of just opening/working is not really fair if you ask me. Ive been there a few times and every time theyre subs are delicious and I have had great service, too!!!
KE
Kelly Lange
Better than the Best Subs!!! The first reveiw of this sub shop must have been when it first opened. Nice time to do a review while the restaurant was in its infant stages. Staff was friendly with a warm greeting and it really has a unique decor for a sub shop. I will recommend this restaurant to anyone and will be back. The Beef Brisket with the Sweet Baby Ray BBQ just melts in your mouth. Awesome job Firehouse!!!
AJ
AJ Leight
It is amazing food, great service and an all-time favorite of mine. Any negative review has to be an isolated incident and not indicative of their overall service. Highly recommend. But beware, theyre addicting!
MA
Matthew Dado
I stood at the counter for over 5mins before anyone said a word to me. Totally unacceptable, and I will not be coming back. The sub is usually pretty good, but no worth the level of service.
SE
sek three
Love the subs, kinda wish they were bigger. Employees need to be mindful of customers standing at the registers, especially when picking up an online order.
JA
James Ray
Great food. Good people. I just hate hearing the TV the entire time Im here especially all the commercials. Its like being ad bombarded the entire time.
AD
Adam Sloan
Love Firehouse! Great subs, plenty of meat. Ordering online makes it super easy, though you miss out on making conversation with the friendly staff.
TI
Tim Bellin
Everything came well with my dad for his order was a thing and it was well and I love this place and why wouldnt you be in it for food
ME
Melinda Sanders
Best sub ever! Quick friendly service. I ordered and paid online and it was ready as soon as I arrived! Love this place!
JE
Jessica Lester
Food and service are always great! Remember to round up your purchase and help local fire and ems organizations!!!!!!
RO
Ron Hegner
Always good food and good service. The brisket sandwich is a must-try. Get it with a side of chili for hearty meal
NA
Natalie Johnston
Kinda disappointed they dont offer a discount on a platter for a fireman training. FIREHOUSE SUBS..
JE
Jennifer Buffington
Always get a service here. Plus I love donating my spare change to help out our first responders.
JA
Jason Close
The food is great, prices are average. The store is clean and the employees are friendly.
ST
Steven Stiffler
Delicious sandwich toasted to perfection. Plus a crispy pickle. Whats not to love?
MI
Mike Delucia
Small quantities,over priced, slow service & incorrect order. Wont go there again.
JN
JnC Valenza
Great Food, awesome collection of Hot Sauces, affordable & has a coke machine
KE
Keith Patterson
Food is tasty, fast service (even when a trainee is working), average prices.
WI
William Jones
Service was great, establishment very clean, employees were very courteous.
AL
Alisha Limmer
The food was delicious! 1st time eating here, Best sub Ive had in a while!
DA
darknal353
Young man with the red hair was very friendly...just overall a good crew.
JE
Jessica Pavolko
One of the best subs Ive ever had plus fast and friendly service
AN
Andy Fritz
Made fresh to order. Quick and easy. Good people, better food.
AN
Antony Cumo
Great food. Great service. Wont eat at any other sub shop.
JO
Joseph Grove
Great food for a good price and extremely friendly service
MA
Matthew Christy
Went once, not the best sub I have had but not the worst.
RA
Ramon Canaca
Buena comida
EX
exploring orange
The best sub i ever ate in my life would give 20 stars
ST
Stephen Glaister
Great food and have a first responder discount
ZA
Zackery Douglas
Friendly, fun staff and a clean establishment.
TJ
TJ Crawford
Love these subs, the Smokehouse is delicious!
CH
Christopher Eddie
Love the food, the Italian is my favorite?
AN
anthony jeffrey
Good teasting subs but comes at a price.
JU
Justin P
Love this place, fantastic sandwiches!!
DA
David Shears
looking for one near Austintown Ohio
JA
Jason Handyside
Great staff always nice and helpfull
MI
Michael Schwartz
Pretty decent subs for the cost
SE
Sean Summerville
These are some kick ass subs!
TR
Trevor Martin
Good subs and great service
NA
Nate Nickerson
Tasty. Fresh. Affordable.
CH
Chip Wertman
Best sub I have ever had
RY
Ryan Marsh
Wish was open later
KE
Kendra Thompson
Very good subs!!!
TR
Tracee .Imai
Good sandwiches
PA
Patrick Grubbs
Avg chain food
SH
shalawn knox
Great food
MA
matt salopek
Great subs
MI
Michael Currie
Good food
