The Mocha House
| Address: | 467 High St NE, Warren, OH 44481, USA |
| Phone: | +1 330-392-3020 |
| Site: | mochahouse.com |
| Rating: | 4.3 |
| Working: | 6:30AM–9PM 6:30AM–9PM 6:30AM–9PM 6:30AM–9PM 6:30AM–10PM 7:30AM–10PM 8AM–8PM |
Location
Photos 100
Reviews 11
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GS Huss
The menu described a spinach salad prepared with hard boiled eggs, tomatoes, olives, mushrooms, onions and hot bacon dressing. What I received was a large bowl of spinach from a bag with 1 cherry tomato, 1 black olive, 1 half of a boiled egg, 2 rings of small onions and 3 small slices of dry mushroom. The dressing was ice cold and sweet. When I mentioned it to the long haired blond girl behind the counter - pointing out how the menus stated one thing and what I received was another. The response I received was: "Thats the way we make it." I again pointed out that the menu stated something different and had I known this, I wouldnt have ordered it. She offered me something sweet in place of the salad. Which again shocked me because if I had wanted something sweet, I would not have ordered a salad. No offer to get a manager, no offer to reimburse me. I am on the board planning an annual event that Mocha House catered last year. I will be recommending we spend the $1,400 we paid last year on a different caterer for the upcoming event.
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Karin Hosfelt
first time trying ordered a patty melt with a side of mocha house award winning chili, my order came out with chicken white chili...I informed them I did not order that. The girls at counter told me they dont have chili other than that and if I didnt want it theyd change it....I said Id try ...in short yuck! my husband went to the counter to fix it to fries which was a huge problem apparently my burger came out without fries and when they came with fries they were boxed to go! I asked the server why is regular chili on the menu and not available she informed us they needed to take it off the menu for sometime now and she has no idea why its still on there! dont waste 7.50 on a gyro either its the size of a small taco. so many other choices in warren choose a different one!!! over priced and unfriendly!
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J.T. Hosack
I was here visiting my parents and they brought me here. I didnt know what to expect. I enjoyed the history of the building. The restaurant has plenty of character which makes it a beautiful place, even if the aesthetics do not immediately communicate that. The service was extremely friendly, carrying on the theme of the familial atmosphere. You dont get that too often anymore. The food came to our table by the time we finished fixing our coffee. For four entrées, thats pretty darn impressive. The food was well done. I really enjoyed what I ordered and there were no complaints. We were consistently checked on and enjoyed our experience. Thanks to the Mocha House and their crew for a great experience. I think this may become a new family Thanksgiving tradition.
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Ron C
Just ordered at tuna melt & greens and must confess it was the worst meal Ive eaten in years. The greens were soaked in vinegar, the bread edges were hard and the fries were under cooked. Im never going there again! Usually my eating experience is above average but this was simply horrible. Lately things have changed at Mocha House, they are often out of menu items and must call 10min. after a phone order to let you know. The young inexperienced waitresses are rude, appear short tempered and do not exhibit good morale and the prices are too high for the quality of food. Something is going on there with regard to the food and attitudes of several workers. At this point Id advise you not to even going there for coffee!
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Nick Liakaris
Thanks for all the reviews!! Any issues in past hopefully have been rectified. We take customer service very seriously so please call any time and ask/ leave a message for an owner if you ever have an issue. We strive for customer satisfaction. We will do everything in our power to make it right for you if you are not happy. We are a family business and have been here for 24 years and this is our livelyhood, and as human beings mistakes can happen from time to time and for that we do apologize! Our customers mean the world to us and we would be nowhere without all of you! Thank you for all your support over the years, we are looking forward to serving you for many years to come!!!
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A Private User
Place is great until u have a problem then its so sad too bad for you, manager does not communicate to customer unless u approch him, he sends his servers to do the dirty work. They do not compensate u for their mistakes. Once their chix chili had no chix and the manager said he could offer me reg chili, and that was the end of it. Another time, My sandwich was smaller than average, manager would not come to the table, they took all of our food from me to go show him (seriously?) made me wait even longer to eat cuz they remade them, then threw the plates down and that was it. Terrible that management treats customers like that.
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Woke kita
I have had their cheese cake once! It was great and I also had some chicken Alfredo an it was really good so months later today I call for pick up an I assume Im going to get the same quality! Wrong my chicken Alfredo was dry! Sloppy! Noodles over cooked tasted like something I could have made from a box in a store they also gave me a side salad just lettuce and ranch no tomatoes or anything I ate a small bowl of the pasta an tossed the rest i felt bad that this is what I bought for dinner for my family today
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A Private User
People rave about this place and I cant figure why. The food is o.k. at best. The quality of the ingreditents are poor. Their food is grossly over-priced for their portion sizes. Ordered a chicken sandwhich and got two small chicken tenders. The kind that you give to little kids. If they were any smaller they would have been nuggets. The lettuce was wilted and the bread was slightly burnt. Very poor quality food. Go to Dennys or Wendys. Youll get a real chicken sandwhich and it will taste just the same.
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Ryan Stargell
This is an easy place to get a quality meal fast. Many of the menu items are ready in minutes, if not by the time you get to your seat. The seating is kind of like self seating, guided by the host/hostess. Come ready to order once you get to the front line though because you pay before you sit. You dont want to hold up any regulars waiting behind you. Finally, get one of those scrumptious looking cakes and dont regret it!
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Jeff G
Its a cafeteria style setup you put in your order they give you a number you go sit down and wait... the burger that I had was pretty good..fries were hot n crispy.. My kids come to visit this week so weve been going out quite a bit and this place beats the crap out of Applebees or OCharleys hands down and is cheaper I would definitely go back...
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Charrine Mitchell
This is my all time favorite meeting place.! The food is fair but the cheesecake selections are phenomenal. Awesome place to unite with your book club, church group, school studies, business meetings and more. ..they have WiFi and plugs for your phones.... Its a Place you dont want to miss going too when visiting in Warren Oh
