|Address:||149-45 14th Ave, Whitestone, NY 11357, USA|
|Working:||11AM–9:45PM 11AM–9:45PM 11AM–9:45PM 11AM–9:45PM 11AM–10:45PM 11AM–10:45PM 12–9:45PM|
I placed an order on the Eat24 app and I ordered the Thai pineapple fried rice. I took a couple of bites and then I was about to take another when I noticed a roach mixed into it. I was so disgusted. I called up immediately. The lady who picked up didnt seem very understanding to begin with but she did apologize. She offered to send another one and I said okay, but by the time they sent the new one, I had lost my appetite all together anyway so it was pointless. To be completely honest, I didnt want to eat anymore from that place anyways. Who would after finding something like that in their food? The new food they sent over could have been contaminated as well if they didnt properly sanitize what they were using to cook the food after finding out about the roach. I didnt bother to ask for a refund because I didnt think they would do that. When I told my mother about what happened she was furious. She called them up and complained and told them as well and told them to refund the entire order and they did, but she also said the woman who answered did not seem too understanding or apologetic either. Very disappointed since I have eaten in this restaurant and ordered from it many times and enjoyed the food. I never knew they had a roach problem and I have no idea how the health department didnt catch that problem. I never had an issue with this place before until now. I really hope I do not get sick from this. The A rating they have in their window is deceiving since they do not deserve it. If you have a roach problem, you close up the restaurant, call an exterminator to get rid of them, and reopen when all roaches are gone for the sake of your customers and their health! Customers come first. They are what keeps your business up and running. The manager of this place said they had a roach problem himself to my mom when he came to the house to pick up the infested food that they delivered to me. They hide it from all of you hoping no one would find out! They keep the roach problem on the down low. Wish I could give this place ZERO stars. Not only that, the delivery guy is awfully rude! He basically asks you for more tip if its not considered to be a sufficient amount for him. Never in my life did I have a delivery person complain about a tip to me. This didnt only happen once, but twice! Will not be eating from this restaurant ever again! Get your act together!
Their food is good IF you plan on eating at their establishment and NOT ordering delivery. The delivery guys that work at this place need some work. 2 in a row I had to come and meet them outside, crying about parking etc. If I have to put on shoes, I could just walk to the corner deli and grab some food. New rule. If I HAVE to put on shoes and come outside to get you, Im no longer leaving a tip. Delivery guys start to get the point when theyre standing out on the street counting out pennies as exact change. Im gonna treat yall the same way I treat papa johns delivery guys when they expect me to walk a block to pick up my "delivery". Sorry if this sounds harsh, but if I did HALF of MY job, I wouldnt get paid at all. Edit: Added another star for good behavior Edit2: Removed a star for sending me the wrong food. Edit3: Remove a star for calling me to come outside and then not arriving for another 5 minutes. Dont call me when youre 5 blocks away. Call me when youre here.
Weve been coming here for years, the food and service is the best. The only place we go to for Asian food, best sushi, fantastic Chinese and great Thai food. The food is consistently delicious and a great atmosphere. The owners and staff make you feel welcomed and are genuinely fantastic people. You will not be disappointed and once you eat here you will always come back.
If youre looking for amazing sushi - this place has it in spades - the owner, Ben, knows how to treat guests & his creative approach to give new flare to his sushi presentations is an accomplishment - always fresh & incredibly tasty - i travel up to an hour just to have sushi - no one else compares...
A Private User
I love this place, its my sushi joint I go here like 2 times a week. I live on the same street its just delicious sushi. Service is amazing and I love the plum wine =) a must go restaurant! I reccomend ordering the Dragon and Alibaba Rolls. Those two are my favorite =)
Best Asian food ever. I eat there or order out twice or more a week. Friends come from Bronx and LI . Worth the trip. going there from first week they opened. Always ask Ben to make up something not on the menu. Never disappointed.
My favorite Chinese/Sushi spot in Queens. They take credit cards and have super quick delivery. Love everything about this place. They always do good by me since I started ordering from them 2+years ago.
I absolutely LOVED the Ice Cream Tempura and the sesame chicken!When u first walk in they let u take a really good melon candy... The food here is delicious and I recommend it!
High quality food! Delicious sushi! Every thing Ive ever eaten there is great! Very good service. Ambiance is nice. Food and restaurant is very clean. I enjoy eating there!
A Private User
Ive had my fill of bad and good sushi, and they definitely have better sushi than most places around the area. Wide selection of items on the menu, and reasonable prices.
Super staff and owners care about your experience. Oh did I mention all the food offerings are excellent
My family and I have been going here for years. The staff is friendly and the food is absolutely delicious
This is great, tasty Asian food! The sesame chicken, the bonless pork ribs and the egg rolls are perfect!
Its not there in street view why wtf its obvious its not there besides the photo is unlike the street view
The food is delicious! Im a huge fan of the Thai pineapple fried rice because they add raisins to it!
Excellent food. The food is clean, nicely presented and delishous. Very good service and atmosphere.
Decent for a Chinese takeout spot. Staff is friendly and the environment is relaxing.
Love this place - hands down the best sushi/rolls outside of Manhattan.
Decent pad Thai ... They have lunch specials priced cheap enough
Very nice sushi, great environment, and attentive staff.
Good environment, delicious sushi
The best rolls I have eaten! Very recommend this place!
Great Chinese and sushi, best in flushing/Whitestone
MICHAEL A. ANDREWS
Excellent food, hospitality and relaxing environment
Great Asian food and sushi. Service was excellent.
If i want good japaese food it ok .il had better
Nothing special. Good selection...
Food and service is great!!
Great food, nice ambience
Best in town! We love it!
Great service too
Love the food
Luv the sushi