Address: | 10151 Fremont Pike, Perrysburg, OH 43551, USA |
Phone: | +1 419-873-0505 |
Site: | restaurants.ihop.com |
Rating: | 3.6 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–12AM 6AM–12AM 6AM–10PM |
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T M
Very Dissapointing. Ive always liked IHOP and have visited several in other states with my first visit to the one in Perrysburg OH on Saturday Oct 19, 2013. The place was not very full and I was seated immediately. The staff seamed pleasant and I ordered my meal and beverage. Ater 30 minutes waiting for my meal I started getting aggrevated realizing that the order was a simple one, the place was not very busy, but yet it took forever to arrive. After 45 minutes, after prompting the waiter that it was unusual, the meal arrived. By that time I had lost my appetite. The eggs were raw (my order was over easy) with the albumen running like its not even touched the hot plate. The waiter had the assistant manager come to my table (not at my request) since he could clearly see I was upset with the service and now the food. I politely requested my bill, paid for my meal and left - food untouched. Why did i pay for the meal? Well, i wanted them to know i was genually dissapointed with the service and quality of food and was not just looking for a free pass. I hope that my experience initiates better service in the future for others. As for me, I will not be eating at IHOP in Perrysburg ever again.
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Ashley Marie
I had hair in my food not once but twice in the same dining experience. I ordered breakfast. The sausage came out with a large black hair on it before I sent it back to the kitchen I cut slits in all the meat to make sure I didnt receive the same meat back. When the waitress brought back my plate not only was it the same meat I had just sent back with the slits cut in it but now the hair had just been moved from the sausage to the ham. Absolutely disgusting. They take food from the customers and place it back on their grills. The general manager Miguel Castro is a joke. He needs to learn how to talk to people. I left two voice mails regarding our visit asking for a call back (I called the number listed on our bill), no one called. I called the Corp Office several days later, I was told by Jake within two days someone would contact me, it has been a week and no one has contacted me. I called the Corp Office again and left a message with Alfredo who finally was able to get someone to contact me; Amanda who is a supervisor. . . I would think a GM is higher but what do I know. Needless to say all she said was sorry this happened. I will NEVER return to IHOP.
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Shawn Selders
The greeter didnt acknowledge that we were waiting to be seated. The booth we were placed at was surrounded by tables covered with cluttered messes that didnt get cleaned up for nearly 40 MINUTES. After our food arrived we had to point out that we had no silverware. My wife had ordered a side of pancakes, which was not delivered to the table. When she brought it to the servers attention, the young woman simply said the kitchen had forgotten to make them, and asked if she would like plain toast instead. Near the end we asked for a container for my daughters leftovers (grilled cheese). The server returned with what appeared to be small soup containers, capable of holding a few ounces of liquid. My wife sarcastically said that we would instead use napkins, and thats what we were brought (our fault, I suppose). The food was noticeably overcooked, though at that point our overall moods probably influenced our perception of what the kitchen had sent out more than their ability.
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Dustin Decker
Ordered food, the waitress said they could not substitute one item on the appetizer sampler for an extra of something else... got our food, one plate of eggs were super runny, I asked if I could get well done eggs and the waitress went back and told the cook (I could hear them) that I was being picky and someone said "OH MY GOD".. I got my well done eggs which were better. Then my drink was taken away from me and a new one replaced without a straw. At this point I just felt like a complete burden and wanted to eat and leave. Most likely will not return to this location.
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Matt Kahle
One of the worst IHOPs Ive been to. Service was terrible and slow, even though the restaurant was barely a quarter full. I was overcharged with three extra items on one of our kids meals. Our chicken entree was severely overcooked and dried out. We had to wait way to long for everything while the servers all stood in a group back by the kitchen. I have a pretty low expectation going in because we know its IHOP, but the kids love the funny face pancakes so we go regularly by our home. Stay away from this location.
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Brent Mccoy
Was sat ,,booth next to us came in after us was waited on for a drink order first obvious that it was a different section (strike 1) then when our waitress came wasnt pleasant at all and wanted to skip and take our food order the wife had said we didnt get our drinks she said I can take that now do you want to place your food order .. We said we will just leave she didnt care she said fine.. Many places to get bad service I didnt think this was one of them but I was wrong
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jack sean
Terrible food. Dont accept coupons from day to day and no signs are posted which one they are not accepting that day. Manager is very loud, beligerant, and was overheard belittling the wait staff. Overheard another waitress talking how she doesnt like children (very rude!) I would recommend trying a different location. Very rude waitresses and incompetent manager. Not too mention not a real manager in sight at night. Ever.
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Brad Demerich
Staff was nice and service was prompt. I had the Colorado Omelette with pancakes. The Omelette had almost nothing inside of it and despite the menu stating it had pork in the Omelette, I could not find much. Im assuming the salad bar ham cubes were supposed the pass as the shredded pork that was pictured on the menu. Pancakes were good.
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Sue Carpenter
Go here almost every Sunday morning for breakfast. Always have great service from our favorite servers. They even know I want the New York cheesecake pancakes....YUMMY! Food is always good and what we ordered. Sometimes when they are busy order can take a little extra time, but we are not in a hurry.
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Sarah Privatera
My boyfriend and i live in monroe, and we used his gps to find the nearest ihop and it was one right next to a gas station, cant remember the road, i just remember the hour drive to get there and find out it wasnt there. do us all a favor and take the closed restrants off the gpses. thank you
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Terry S
Good food, wait staff was nice, only real issue we had this visit was the menus were not clean. Actually had to pull pages apart to read them, gross. When the menu is at the table theres no food, why were they so sticky. Dont go here much, when we do there is always atleast one issue.
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Antonietta Hitchcock
My daughter and I had breakfast on Friday 5/26 (late posting). Did not take long to be seated and drinks were served immediately. Our waitres was very pleasant and attentive. The food came out delicious. It was Definitely worth the 30m drive out there.