Address: | 9180 Mentor Ave, Mentor, OH 44060, USA |
Phone: | +1 440-205-1750 |
Site: | fiveguys.com |
Rating: | 4.5 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
BO
Bob Sears
Not the best example of a Five Guys. Appears this store is riding on the franchise reputation (tons of awards hanging in the windows). One worker was growling at the others - very rude. I am a Five Guys fan and have been waiting for years for a store here. Not what I expected. We ordered 4 burgers and one large fry (no drinks). Ended up being $30 (ouch!). What we got were 4 smashed burgers and soggy fries. Mentor Five Guys - I will give you one more chance... better step it up. UPDATE - this Five Guys location has redeemed itself. I gave it some time to sort itself out. Perhaps they were having a bad day on my last visit. My order today was very good. Bacon cheeseburger was great along with the fresh cut fries. Still a bit pricey but a nice treat once in a while. Employee banter is entertaining. If not the best burger joint in town, its the happiest.
KI
Kieran
Excellent quality and delicious food every time. Staff always very friendly and super fast! ideal location in the heart of Mentor. Not always as busy as you would think before arriving, which is good! I find their prices a little steep in comparison to other joints, for what you get; but its worth it I guess. Definitely my favorite stop for burgers & fries!! :-)
AA
Aaron Kasunic
Delicious and abundant! Top as much as you want with their FRESH chopped jalapeño (not pickled), made fresh and unless youre with a group get the small fries! Would caution against to the peanut allergic. Not only fried in peanut oil but complimentary peanuts at the door to snack on.
TR
Travis Brolund
Staff is always kind, cordial and seeming to have fun while making some of the most excellent burgers and fries Ive ever eaten. Milkshakes are also top-notch. Little tip, the small fry is closer to a large, so just keep that in mind when ordering.
KA
Kathy Smith
Really good food great french fries if you ask for them a little more well done. The only downside is theres always a wait they seem to only cook one order at a time but if youre not in a hurry its really good. And the peanuts are a bonus
CL
Claudio Ibarra
This is a relatively new Five Guys, and its excellent. Get yourself a burger here, and you wont be disappointed. If youre new to Five Guys, dont get large fries. Youll get plenty of fries with a small.
KE
Ken Safranek
Id give this 3.5 stars if possible. I find the lack of unique toppings makes this an average fast casual restaurant. Otherwise the food is great quality and burgers are relatively consistent.
AN
Anthony Matejcic
I always have a good experience when I visit this restaurant. Food is tasty and fresh, and the atmosphere is joyful and relaxed. The service is top-notch; easily one of the best in the area.
GR
Greg S
One of the best burgers and fries in town. A little pricey and service is a little slow but Ultra yummy! If they could only get the burgers out faster Id be a lot happier
DA
David Saarela Jr.
I love five guys! They have excellent customer service and the food is amazing! When Im in the mood for a good burger and fresh cut fries, this is the first place I stop!
ED
Ed Dagg
Fast service, friendly people. Ive only had pleasant experiences here. Burgers and fries are what they are known for. The place is clean and I will return.
BI
Billy Williams
They forgot to put cheese on my burger. I took my burger back to get my cheese burger remade and they handed me a slice of cheese in tinfoil. Unacceptable.
PA
Patrick Hickman
I Love 5 Guys ! been a long time customer. grew up near the first 5 guys in Northern Virginia. this one in Mentor is every bit as goos as the first one !
NA
Natalie Kirk
The food is great and all of the workers are incredibly nice and caring. I have never been to another place that has such amazing customer service.
EN
Endless Mist
I wanna give you the 5 stars Five guys, I really do. Your food is hedonistic in the best way possible. But you just cost too much for burgers.
RO
Robert Lynch
Consistent with other five guys Ive been to. If you are hankering a burger....good stuff.great oldies rock and roll for us oldsters
BA
Barbara Parnell
Fast service, wonderful fries. Place was clean even restrooms. Friendly courteous staff. Love the peanuts. Food was great!
JI
Jim Napier
Burger and fries are excellent. A limited menu so make sure your in the mood for those. Floor was sticky when we were there.
WL
WLCR 87.9fm Pirate Radio INVASION Cleveland, Ohio
Best Burgers and Fries around.. Im from the West coast and miss In and out burger and this as close as it comes...
HO
Holly Grylls
Great food, staff seemed to enjoy their jib. Food is a little pricey for burgers and fries buy it is ok quality.
CO
Conner Fraser
Food was OK, but 10 dollars for a single with a small fries, and a small drink is too much for what you get.
MA
Mark Bobeczko
Does not have a kids menu. ☹️ really? The food is good Ill be at a bit on the expensive side for a burger.
KE
Kevin Sneary
Always friendly, I order through an app and its ready when I get there. It is the best burger in town.
ZA
Zach Fisher
Best burger around. The single that is. Double is great as well but a little greasy.
NI
Nick Thompson
Its Five Guys in Mentor! A good fast food burger and a staff thats always friendly.
JO
Joe McGinnis
Good burgers and cajun fries and the make your own mix coke machine is awsome!
DA
Dana Struna
Fast, friendly service, hand packed burgers and yummy fresh hand cut fries!!
SA
Sally Scissorhands
Long wait. Very poor food quality. Extremely expensive. Do not recommend.
JA
Jammi Misch
Great food and service. Loved the banter among employees. Best fries!
KI
Kim Sohm
REALLY good burger. Very good customer service at this location.
TE
Teri Allbaugh
Absolutely the best burgers! Cajun fries are pretty amazing too.
CE
Cecil Kirk
Juicy tasty burgers freshcut fries and an abundance of them.
TO
Tony Saint
Clean place, consistent quality with a well trained staff.
UR
Urszula S
Best burgers and fries. Awesome milkshakes. Great crew.
KA
Karrie Delavan
Five Guys has amazing burgers and fries! It is amazing.
BU
Bubba Bentley
Every time we go there, we get sick. We dont go back.
QU
Quatablecamel
Very good food but on the expensive side for burgers
LE
Leslie Richards
Great service, great buyers, fries and shakes.
RO
rob cohen
Best burgers besides the ones I make myself.
J
J Sublett
Delicious. Thats all that needs to be said.
JA
Jason Howard
The bomb food but not if you are dieting lol
DA
Dan Hunley
Friendly service! Good food! Nice staff!
SK
SkiLLy
One of the better 5 guys I have been to.
KA
Kathryn Fairman
Always delicious, clean and friendly
NA
nathan ferris
They are just way too expensive.
DR
DrakkVala
One of the best burgers Ive ate
MA
Mary Ann Rezmann-Grams
Yummy burgers, fresh and tasty
HO
Hoss Lors
Best burgers best best fries
JO
Jon Thompson
Best burger and fries in town
JE
Jesse Seward
Chain food, but always fresh
WI
William Ensminger
Best Burgers on the planet!
DA
David Rodriguez
Best Burgers in the World!
AP
April McNeal
Not healthy but oh so good.
MA
Matthew chenowith
Fast and friendly service
ME
Megan Homsy
clean, staff are friendly
BR
Bryan Kissig
Awesome fries and burger
FR
Frank Gliha
Good food, good service.
CH
Christopher Sitko
Will continue to go back
HE
Heidi Staley
Good food great service
MI
Mina Rafla
Good burgers. No issues
MA
Matthew Gaarder
Great burgers and fries
BE
Bernard Szymczak
Great food & service
WA
Wayne Walker
Love their burgers.
MI
Mike Camplese
Amazing burgers!
JO
Joe hellman
Milkshakes!!!!!!
SE
Senol Gasi
Awesome food
WI
William Sparks
Amazing food