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  • DQ Grill & Chill Restaurant

DQ Grill & Chill Restaurant

Information Photos Reviews
2895 Medina Rd, Medina, OH 44256, USA

Address: 2895 Medina Rd, Medina, OH 44256, USA
Phone: +1 330-723-2252
Site: dairyqueen.com
Rating: 3.1
Working: 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9PM

Location

+−
Leaflet

Photos 44


Reviews 29

J

J Tomasch

We visited this Dairy Queen location out of convenience, we typically go to the Northland Dr. DQ or Seville. We decided to go through the drive-thru which was a mistake. The guy working it sounded very confused, couldnt understand anything we were saying and was unable to answer simple questions so we decided to go in. I thought about leaving when I saw a worker place a sundae on the counter which tipped over, she then hurried and picked it up and gave it to the customer with the ice cream and caramel dripping down the sides. Now, that may not bother everyone, but if you saw how disgustingly dirty the restaurant was, it would bother you. The cooler was all rusty, the floors dirty and the chairs absolutely filthy...EWW!!! Thank God I didnt order anything. My son wanted to know if he could have mint chocolate chip ice cream with crunchies. (They offer these types of blizzards, in fact we ordered one.) They gave it to him in sundae from with a cone on top, not a problem except there was vanilla ice cream on the bottom and about 2 inches of mint flavoring on top. The claimed they werent sure how to make mint chocolate chip ice cream....hmmm...but they can manage to make a mint chocolate chip blizzard??? Since there was a shooting at this location in March 2014 I am assuming they lost business. You would think that the management would be on top of their employees and the cleanliness of the restaurant...not!


FE

Felix H

What was that? If I wanted to describe the word "inefficiency", I would point out to the crew of that DQ. They first forgot to give change then messed up the order and brought a wrong burger. When I ordered a blizzard it took them about 10 minutes to give the wrong one to a customer standing next to me, who had no clue why they gave it to him. After complaining about that (no apologies from their side) it took them another 10 minutes to finally accomplish their job. Adding, that place was almost empty (5 more customers). Never ever would I go to this store again and I would advice everyone to go somewhere else.


JA

Jason Wick

Not even worth the one star I gave it. I didnt want to listen to my girlfriend about how bad this place is. Boy was I wrong. Seems like everyone that was working was totally clueless as to what to do. I waited 20 minutes for my ice cream, by the time I ate it, it was the consistency of water. The lady behind me with 3 kids got all of her ice cream and they were gone by the time my girlfriend and I got ours. Just an absolutely horrible place. I will never go back.


RO

Robert Harper

A great place for lunch. Friendly staff will go out of their way to make your visit personalized. They treat you as a client not a sack of money. Food is top notch, fast, made as you wait, a d their team member will even bring your meal out to you if your eating in. A truly classy restaurant!


AM

Amber Cleveland

My dad ordered a chocolate peanut butter milk shake and when our order came out my dad got a chocolate milk shake and my mom got a strawberry peanut butter milk shake. Enough said....


CH

Christina Davis

Just went through the drive thru. Took a solid 4 minutes before anyone collected my money, and it seems like Everytime I go to this one they never get my order right. Very frustrating.


MI

Michael Gulley

Love their ice cream cakes! My wife gets me one every year for my birthday... being a big kid at heart, they always have some sort of cool Star Wars design :)


DA

Davy Buchanan

Great food and ice cream. When thru the drive thru and the speaker system is bad on the employees end, just a heads up, may want to get that fixed.


TI

Tim Alt

Manger is rude! Everyone there is rude!!! Dont go there! Stay away Im surpised there still in business!


KI

Kimberly Tackett

Usually stop on our trips from Maryland to Ohio food is good ice cream is wonderful service is great


KA

Kandy Renee

I dont understand why they didnt have coconut or the ingredients to make a tropical Blizzard. Odd.


PA

Parker Dolezal

They got my order wrong 3 times, I will probably go to the one on North Court instead next time


SC

Scott Miller

Would give this 5 stars, but the service area behind the counter is always trashed.


PA

Paul Collison

One of the best high street fast food places by a long way.


MA

Marquetta Rattler

Great service... fast drive thru and delicious ice cream


BE

Beth Curiale

Friendly cashier, good food but for some items me


JO

John Daly

Not opening on time isnt good customer servuce


MO

Morris Lixin Mao

Very tasty food. Staff was very friedly too.


JO

jonathan shutty

We love dq Ive cream. Nice clean location


ST

Stephen Laviera

Its dq hasnt changed since I was a kid


AR

Arlene Curry

A little slow getting orders ready.


MI

Mike Robinson

Fast service Flurries always great


BO

Bob Banka

Sometimes you just need a DQ cone.


TA

Tara Jersak

Food was good. Good portions.


RO

Rohan Hofmeyer

Food was ok but expected more


DA

David Grazulis

Way overpriced


TE

Terifryharvey@gmail.com Bobbyjoe

Great good,hot and gast


AA

Aaron Conrad

Cheap fast food


TO

Todd Messner

great



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