Popeyes Louisiana Kitchen

Reviews 14

AN

Anthony Curletta

Went in for a quick stop on our way to New York from Tennessee (6/16/17 6:40). When I walked up to the counter I was unenthusiasticly greated by a woman who took our order. She said it would be easier to pay cash for some reason so I did even though I would have rather payed with card. I orded 5pc. chicken tenders and then she walked away in the middle of my order to go get that ready while the six other employees stood around laughing and talking. After she got that ready she came back and took the second half of my order which was a wrap. She then called out to one of the other employees to make the wrap. The other employee made a disgruntled noise like she was bothing him and then went to make fill out the order. When my wife and I get on the highway we figguerd out that the employee gave us a 3pc chicken leg not the 5pc chicken tenders we orderd. First time at Popeyes last time at Popeyes.

---

KE

Kelly Ann

Our first visit was awesome!!! We dined in, the food was great and fresh and the store was clean, also had a good crowd. Everything we ordered was on point and the tea was fresh and great. Our 2nd & 3rd trips were less than great. Both times they were out of regular or mild tenders, the cashier was doing a good job with us as it only being less than a handful of times weve visited, while another employee gave their two cents from behind. Telling the cashier "we dont have milk tenders ready, give them spicy". Also when i asked if the bona-fide tenders were like the mild and i was told yes trying to rush me out, when there was literally NOT ONE PERSON IN LINE INSIDE OR THE DRIVE THRU!! they are NOTHING like the mild tenders.. it sucks this is the only close popeyes to us....

---

FO

Forest Ballinger

Figured out why the bad reviews; employees are clueless. 5 mins to figure out how to use a coupon. 5 mins later my credit card is beeping and Im still standing here. No receipt, no food. Im convinced I must be on Candid camera. Edit- so of course the order was messed up and the food was terrible. How do you mess up Popeyes? No beans and rice, soggy fries, and old dry chicken. Holy bleep this place was bad. Manager clueless; one of the employees kids was helping her mop? I seen a guy in a t-shirt behind the counter scooping potatoes and then that guy was leaving out the parking lot same time as me! NEVER AGAIN! DO NOT COME HERE! I hate to say it but your better off at KFC or maybe gas station chicken.

---

DY

Dynamic Concierge-Services

This location has been very consistent with unprofessionalism and lack of service. This location should start all over by hiring people who care. Staff is very unprofessional, they dont listen to what youre ordering. Always get the orders wrong and I continuously come to this location because its the only one near me. Staff doesnt care and the food quality is not good. Just because its a fast food location it needs to be hospitable and learn how to be nice and take care of customers. Chicken isnt always available so you have to wait 30 minutes. This location needs new management.

---

VA

Valerie Cingel

We went at 4;30 when there was no one else there, I ordered a 12 piece dinner with Lg mashed potatoes, and extra side of gravy , Lg cajun fries, biscuit, honey and 2 sides of blackened ranch, and you get home and all you have is the chicken potatoes fries and biscuits, I mean I know thats what the basics are, but what is mashed potatoes without gravy, whats a biscuit without butter and honey, and if I didnt want to dip my chicken int he blackened ranch I wouldnt have ordered it!!!!!!!!! Lesson learn ed, dont trust the man when he says "yes, ita all in there!!, even the extras!!"

---

PE

Peter Strohmeyer

I never write reviews, but Ive had consistently bad service here, I think its worth the time. These guys are ridiculously slow. Tonight, I had to wait 10 minutes for my chicken (at the drive through). That was a GOOD night. The guy I was standing next to (I went inside to remind them that I was waiting for food) was waiting for half an hour. He beat my record by 5 minutes. Theres just no urgency, and they seem to be completely apathetic to their customer base. Can Cleveland get a Canes already? Two stars... because at least I have chicken.

---

LO

Lovette Love

Very good service and the chicken was fresh and hot. Trayvion, gave the best customer service that I have received in a long time . I usually dont give reviews however, I am very impressed with the service that I received from this Popeyes. I will recommend this stop if you are traveling and want great customer service and fresh hot chicken . Thank you Trayvion for the service you rendered me and my family.

---

JO

John Garwig

Ive been here twice in the last month. BOTH times they did not have any ice for soft drinks (its like 90 degrees out/August) and were advised of this by numerou customers. They did nothing. As for chicken it was definitely old, left-over from lunch or very overcooked. This franchise (like most) has "good" and "bad" locations all over the area. Todays visit was definitely disappointing.

---

AN

Angela Latorres

Went here a few months ago and the guy working the window gave me the wrong food when I passed it back threw the window he snatched it out my hand and slammed it on the counter I tried to give the drink back and he closed the window on me had to wait for him to come back to window for me to get a refund when I called costumer service nothing was done

---

QU

Queen K

Every time I go there it will be 8:30pm and the lobby is closed I got that then I would order spicy 2 thighs and they would never have it and I ask if they can make more they say no but they close at 10pm so those times they could make more chicken and they woman manager is terrible she got and attitude because I told that there not even closing yet

---

L

L HH

The worst Popeyes EVER!! They should really shut this one down and re hire a whole new staff. Everyone is beyond rude and GHETTO! They are always out of something, even when the store just opened 10 minutes before I pulled up. You can never get in contact with a district manager or anyone that can help. Please dont waste youre hard earn money here!

---

YN

Yng-Ru Chen

The fried chicken we ordered came with a piece of chicken neck. Brought back to show them and just told us that they dont fry chicken there and they cant control it. Our other chicken also have feathers stuck out. Very disappointed because we used to have good experience at Popeyes, will not go back.

---

MI

Michael Greene

I dont know what is going on in this place. Little guy in back with dreadlocks eating McDonalds in front of customers. Women walks in wants a refund for raw chicken, an manager gives it to her without even looking at chicken. Some weird stuff going on, but food wasnt bad.

---

SH

SHANNON RAY

Tiny portions, the chicken strips were over cooked and rubbery and I cant even describe how gross the "Cajun" rice was. And nevermind it was almost 9 bucks for crappy fake chicken and one side. Do not waste your money! Pass this hole and head to KFC

---

---