Address: | 23360 Chagrin Blvd, Beachwood, OH 44122, USA |
Phone: | +1 216-464-1720 |
Site: | shuheirestaurant.com |
Rating: | 4.3 |
Working: | 11:30AM–2:30PM 11:30AM–2:30PM 11:30AM–2:30PM 11:30AM–2:30PM 11:30AM–2:30PM 11:30AM–2PM 5–9PM |
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Sasha J
I am very surprised at all the good reviews that this restaurant is getting. My family and I went for the dinner and the restaurant was filled with people, and naturally, when we first walked in, we all had our hopes high. But soon after, almost everything went wrong. The warm towels that the server brought in had some foul odor that you can smell from your laundry if you leave them wet for way too long. I was unaware of the odor until I used it, and my hands started to smell the same. Well, that kind of things can happen at times when everything is so busy. But then it took our server more than 20 minutes to come back to take our order. More than 20 minutes. And it wasnt that our server was absolutely crammed with his/her task. He/she was returning to the same tables over and over. When I finally informed another server of the situation, our server finally came, without any apology. In the ample amount of time we had in between, weve also noticed a few worrying things. There was a corner with tatami mats. The table was on the floor with floor mats to sit onto. Yet, an employer was walking into that corner with his/her shoes on. An employer was cleaning a tables, and out of two trays, he/she wiped one off and carried everything back in. What does that suppose to mean? Maybe everything will be cleaned once they get to the kitchen, but I couldnt get rid of the idea that not every trays may get proper wash. Also, the quality of wooden chopstick was horrible. I understand using disposable chopsticks, since that can help the kitchen staff a lot. But for the price range that this restaurant is sitting at, they should be using at least a better quality disposable chopsticks, not the ones that you would get for free at some oriental market when you buy an instant noodle. The food came out in a reasonable amount of time. However, the quality of the food was far behind our expectation. Apparently, the meat they used for Don Katsu wasnt of quality, and then it was way too dry. Suki Udon... well, while the broth and noodle had strong (maybe too strong) taste, the beef inside was... after you chew it a few times, there was no distinguishable taste left in it. Now as for Zaru Tempura Soba, well, the soba itself was not bad. Then again, it is almost impossible to make bad soba, and certainly it is impossible when it comes to Japanese restaurant. Honestly, I could make a soba to taste like that, and I found nothing special to give extra money to eat it in a restaurant. And the worst. I have never been to a Japanese restaurant that makes this bad Tempura. The outside was soft and almost soggy. The shrimp tempura was fine except for sogginess, but the zucchini tempura was not even fully cooked, and the carrot tempura was overcooked. How do you do tempura this wrong in a Japanese restaurant? It is almost a mystery to me. Now, our family did not try any sushi, and they might make better sushi. But as far as our experience went, this was a disaster. At first I was planning to speak to the manager at the end of the meal about the amount of time that our server took to serve us and about a few sanitary concerns. In the end I did not speak about anything but just smiled and left. Why? Because the food was not worth coming back and I saw no reason to waste my energy trying to improve this restaurant for possible future visit. However I am writing this very long review so others may benefit. Again, I have not tried any sushi, and those who were happy with this restaurant might have had very delicious sushi. Still, I wont be risking myself again. I sincerely hope that people coming to this restaurant have better experience than I did, and that there is better Japanese restaurant in this town.
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Alicia S
This restaurant is the spitting image of a Japanese hideaway bar/underground club, except its actually a sushi restaurant. I immediately felt as if I were actually in a Japanese lounge upon arriving. Located in Beechwood, I immediately expected a high-quality culture-rich dining experience. Our server was of course, Japanese and dressed in traditional attire which was refreshing. Her demeanor was gorgeous, breaming with manners and she was absolutely eager to please us and make sure that we had everything we needed. Just, wow. Hands-down I received thee best service from a server at Shuhei restaurant in Beechwood. Now, to talk more about the food. We started with an appetizer of crab cakes with chipotle mayo. We were a bit disappointed by the potion size, which left us less than satiated. Once our entrees arrived however, that problem was resolved. My sushi platter was flavourful but not the best. Perhaps the fish wasnt as fresh as possible, but I also understand that due to location, the fish and seafood must be imported from the pacific. All in all, Shuhei is more than moderately priced and more than moderate when it comes to food, service and atmosphere. Its a nice little joint for Beechwood, but I would suggest larger portion sizes used for appetizers, and fresher fish used in dishes.
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A Private User
Neutral. I will likely go back before I leave Cleveland to get a better idea about the food. Ordered a spicy tuna handroll and a yellowtail scallion roll. I have always had a spicy mayo sauce but instead they used a chili sauce; i feel like it worked well and they rolled the handroll very well. The yellowtail scallion was cut into 6 pieces, next time I will ask to have them cut into 8s. Good service, friendly, the waitress was in a yukata, but I am fairly positive that the restaurant isnt run by japanese folks. No complaints about the food though, good sushis!
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A Private User
Shuhei is owned and operated by a talented, detail-oriented Japanese gentleman. I know for a fact that only the highest quality fresh fish is acceptable to serve. Sadly, Ive been served sushi that is close to outdated in several other local Japanese restaurants, but never at Shuhei. The prices are competitive, the menu offerings consistently delicious, the decor and atmosphere pleasant. The locals know this is a quality establishment, so its best to call ahead for a reservation if you want to sit at a table and not the sushi bar.
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A Mun
Ambience - OK Appetizers - OK - nothing special Miso Soup- incredible! I think comes with most meals? Stir Frys - Out of this world!!! My husbands stir fry was full of perfectly crisp tender veggies in a mouth watering chef made garlic pan sauce. Healthy, delicious and didnt miss the meat. Shrimp yakisoba I ordered was equally full of succulent shrimp and crisp veggies and house made tasting noodles - Yum! Cant speak for sushi, but the soup and entrees will definitely keep us coming back.
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Danielle Poloskey
love this place! service was great and the sushi was fresh and tasty. We split the Hand Roll Heaven. I didnt know each roll would be one large roll, but the waitress informed me and also switched it to 6 piece rolls so we could share it easily. Very authentic Japanese food and atmosphere. They even have tables where you can sit on floor pillows! Definitely eating here again.
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UH ICD10
Dont let the location deter you - this is a fantastic place to eat. Very beautiful and clean on the inside. The sushi bar looked very fresh and clean. The wait staff wore traditional kimonos and were very attentive. I enjoyed Korean fried tofu and an avocado roll. My friend enjoyed a tempura roll and spicy tuna roll. Cant wait to go back again. Very yummy!