Address: | 10 E Walnut St, Oxford, OH 45056, USA |
Phone: | +1 513-524-2999 |
Site: | buffalowildwings.com |
Rating: | 3.3 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–12AM |
CH
Chas Lucas
I have always been a big fan of Buffalo Wings since its creation into mainstream dining and an even bigger of fan of B-Dubs since you all opened your doors in Atlanta, Georgia. Since then, I have gone to Buffalo Wild Wings for all major sporting events to include MMA and I have always come to enjoy the variety of the flavors of the wings, the customer service and just the overall BWWs experience. However, today; June 24, 2015 @ the Oxford, Ohio restaurant I was given the wrong order and instead of giving me what I ordered and paid for I got the exact opposite..... boneless wings. First, I have never ordered nor cared to order boneless wings and after calling in to express my unhappiness with the order I was told by Matt.... the Manager working today that I would have a complimentary lunch going forward. The thing is, Matt and the waitress before him made it seem as if it were my fault that I got and paid for the wrong order and even went on to challenge me as if I were not the one who placed the order. Needless to say, the wings of the boneless variety is not a wing but a chicken nugget with so much breading on it that it should not be called a wing of any sort but a coated by product with a shmear of flavoring on it which made the overall taste of the wing horrendously horrible because it seem like soggy fried breading with a hint of meat in it. Well, you all at B-Dubs can keep the free lunch.... you eat it. You have lost a faithful customer who will never solicit your establishment anywhere in the continental USA or anywhere else in the world. Matt, your candor to being that of sarcastic along with your waitress have to read the book: "Raving Fan" to work on your customer service skills and you truly have lost a once faithful customer.
MI
Michael Gentile
Called in carryout for 5:30. Got told I would have an extra 5 minute wait. Thats fine, its not a big deal. 5:45 rolls around and I dont have my food. I walk up to talk to the cashier and they say itll be 15-20 more minutes. I ask for a refund and they get the manager. The manager tell me a couple more minutes and Ill have my food. I reluctantly agree. I get my food about 5-10 minutes after that. It was roughly 6. The food was sub par and I didnt get all of my sauces that I paid for, and I wasnt compensated for being lyed to and having terrible service.
A
A Private User
Always a fantastic meal here. I usually just do Wing nights and stop in for the occasional burger but the food is always fantastic. I had one bad experience where the wings were basically dry, but upon taking it back I got 20 fresh wings (I ordered 12 originally), 2 free drinks while waiting and a $5 gift certificate. All of this no questions asked! If you ever have a problem here just talk to a manager and they will fix it! Highly recommended !
KI
Kim Gordon
So disappointed with our lunch today. My sister, mom, friend and I order 3 salads and a snack size wing and it took an hour along with me complaining to the kitchen manager. People around us who got sat after us had their food before ours. Ive lived in Oxford my entire life and have been going to bdubs since they opened. Ive seen all the shifts in manager changes but this was hands down the worst experience Ive had.
AN
Andrew Kolb
This is bullshit. We have been waiting on our food for over an hour and had to basicslly seat ourselves and get our own silverware. And the waitress made fun of Me and my soda berry fizz was watered down and the waitress stepped on my foot. I am embarrassed to have spent my hard earned money on such terrible service.
CH
Charles Mullenix
Food is expensive, but this particular corner of the franchise stays true to the sports bar aesthetic that they continue to tote. Their title is well earned, as the food is good and the spices are extreme. If youve got a fat wallet that youre looking to trim, grab a few friends and get ready for a good time.
A
A Private User
The food was good, hot and delicious. The server didnt bring out our food someone else did. She was very slow at checking back on us, and the place was empty. The drinks were a little pricey but that is to be expected. Ill go back hopefully I dont have the same server.
JO
Joshua Ferneding
A, pretty much always packed, sports bar. Their business is well deserved. It should be noted that since this is in a college town that its not an ideal place to take the family (however Im not sure there are many sports bars that are designed for families).
BR
Brandon Keith
Went on Saturday night around 10:00 and we order an appetizer sampler, the soft tacos, and a chicken quesadilla. It was the absolute hottest food Ive ever been served at a restaurant. Straight from the oven to our table and EXCELLENT service. Loved it.
YA
Yair López
I use to go buffalo is a nice place to drink a beer and eat chicken wings, the Parmesan garlic are my favorites in traditional! The service its great they have a good time my favorites are Jeff and Emily (he girl from the bar ).
?
郭孟昕
美國連鎖炸雞店 他有名的是醬炸雞 沒有美國傳統餐廳那一種牛排 但以外都有
NI
Nick Venenga
Ive been to better bdubs. Carry out service was extremely slow and 35 minutes off their quoted time. Wings are slightly overpriced unless you go on a Tuesday or Thursday when they have discounted boned/boneless wings.
ME
Megan Sells
Has to be the worst restaurant in oxford! The service is extremely slow and the food is never done right or on a timely manner......This place also runs out of its sauces. avoid this place.... go anywhere else.
BO
Bob Osborne Outdoors
I travel a bit and have found this location to be amongst the best of Bdubs.. busy college crowd, sports, great beer selection and good food... great place to enjoy time with friends!
JO
Joe Gagyi
Despite the other reviews, Ive always had decent service and quality food here. Keep in mind this is a college town, so youre gonna have to deal with the crowd.
NA
Naloni Miller
Done! They can never seem to get orders right, had to wait an hour and half for food. The waitress was a very sweet girl but not cut out for a busy restaurant.
PR
Pranshu Kumar
As always, fantastic place to hang out with friends/family. Staff is friendly and prompt, though service slows down considerably when the restaurant gets busy.
PA
Paul Curnes
This BW3 is new, but the service was very slow. The product very bland and the price is very high. Just not what we expected.
AL
Alex C. Moreno
Good B-Dubs. food is standard. Service is good. Great beer selections. Service is very good. Always friendly and fast.
MI
Miles Pieratt
Not great service and the lady wasnt busy. Spent too much time on her phone. Same good food you get at every other BWW
NE
Neil Cavanaugh
Worst managed bdubbs ever been to in my life and wont get help from GM hes worse than any of the help
SH
Shane Gibbons
A typical BW3. Wings are good, lacking a good beer selection. A nice hangout during football games.
PH
Phoebe Saunders
Horrible, horrible, horrible. My food was so late and everything about my order was wrong!
A
A Private User
Its a college town... go someplace local. You can get mediocre chain food anytime.
JA
Jasper Gains
Best wings ever. Amazing service. I love this place and the whole franchise.
JA
Jackson Watkins
Waited well over an hour for food. My friends and I became very hangry
RO
Robert Gavin
Waited 20 minutes, in an empty ass bar, for no service, I left.