Address: | 11 Main St, Tonawanda, NY 14150, USA |
Phone: | +1 716-692-1000 |
Site: | mooneyssportsbarandgrill.com |
Rating: | 4.5 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–2AM 8AM–2AM 7AM–12AM |
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Amanda Goran
I had a very disappointing experience at Mooneys tonight. I was part of a large group that got together to share a meal. We had heard a lot of good things about Mooneys and decided to make the restaurant the location of our monthly get together. This was our first time meeting there and Im pretty confident that I can speak for everyone thatll it probably be our last. While most of us were happy with the food (the mac and cheese is delicious and the portions are very, very generous ) and the manager, when we were finally able to talk to her, was kind and patient but everything else about the experience was upsetting. The biggest complaint was the attitude of our wattress. She was extremely rude at times and flat out ignored a few of us in the group because of some sort of negative bias towards them. Others she was friendly and attentive. I will be the first to admit that we part of the difficulties in our experience were our own fault. We didnt reserve for enough people but she was very inflexible to our increased need as more people showed up. While we understand her position her attitude towards us was unwarranted. The hostility I and several others felt from her was bothersome. Most of the food was great but a few of the orders came out cold and another was came out wrong even though instructions regarding dietary issues were made clear and again the waitress responded with hostility at the repeated request to have the error corrected. The last straw was the disaster that happened when the bill came. Since there are several of us we required to have the bill split up several ways. The waitress was unclear in her instructions about her limitations in splitting checks while ordering and did little to help us work out the issue. This whole situation upset several of us, brought a few to tears/anxiety. This waitress was terrible one of the worst Ive ever had and she basically ruined our evening out. Were also not happy that our bill included an auto gratuity because we felt she didnt deserve it. I might give Mooneys another try but it most likely will not be this specific location. Lastly I just want to point out Im not complaining about the restaurant policies but the attitude we encountered and how everything was handled. We made a mistake but thats not an excuse to be rude to us and we would have appreciated some understanding and to be treated with consideration.
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Meg U
Our waitress was rude to us the entire time we were there. Then, at the end of dinner, as we were paying, she confronted us and asked why only two of us had tipped her and swore at us. The rest of us had planned to tip her in cash and we attempted to tell her this but she refused to accept the answer OR a tip. We were then uncomfortable and left and definitely did not want to give her a tip after that confrontational and honestly inexcusable behavior. I am not going back, I dont care how good the mac n cheese is.
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David Boehringer
With the exception that they need to remove the moneys decal where they moved from the good was great generous portions for a reasonable price plan on making this a once or twice a month for food we ordered loaded fries barvarian pretzels....stinger,blt and lobster mac and cheese all very tasty
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Nicholas Howard
Only thing I have had off the menu is several varieties of Mac n Cheese and i would love to try some other things. I would have tried some other dishes but the macaroni and cheese is irresistible and the portions a huge. Definitely a great place to stop after a night of partying
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Ryan Dudley
Food is always delicious. But bartender and other girl serving were extremely rude and complained the whole time. Will be going to military location from now on. Your gonna yell at people for smoking outside. Its a bar. What do you expect
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Nathan Dispenza
Though they failed to seat us (party of 12) in a timely manner, due to a reservation mistake, Mooneys and the friendly staff came through when it counted! Great food, as always, and attentive staff made for a great evening.
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David Schultz
Started out good,now,no more hand cut fries,which ,whether u believe or not was a big plus,now no more wing specials on Mondays,u r not a attraction for just daily regulars,ur losing more than gaining,
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Richard Pra
Awesome Place, Awesome People, Awesome Food, Awesome Bartender Bonnie... First time visiting Mooneys felt like home. Thanks to Bonnie and all the regulars for making our night fun.
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Buffalo360* By Eddie Manginelli
Known for a variety of Mac & Cheese dishes and they dont disappoint ! An excellent alternative choice for those who dont want Mac & Cheese is their Grilled Chicken Sandwich.
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Thomas Michaels
The menu states ovenroasted turkey, but they serve deli turkey....not cool! The other moonies serve real turkey...come on, get with the program #fakenews/advertising
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Kent Dorney
Good beer selection with ok food... most of their food offerings are high fat, so if you are concerned with your fat intake this may not be the place for you.
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Bobby Brown
I go here for the fish fry and the mac and cheese! They have about seventeen different kinds, but the lobster and cheeseburger are probably my favorites.
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michael haggerty
Stopped in for their famous mac and cheese, was not disappointed. I am a big guy and love to eat, I had to take a doggy bag. Portions are huge.
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Daniel Jackson
When Im in the mood for mac and cheese, I always go here. Large portions and very large selection to choose from.
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aaron atkinson
Awesome awesome food. Large portions. If youve never been here you HAVE to try it. You will not be disappointed
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Glenn Wakefield
This is the place to go if you want Mac and cheese. They have several different flavors to choose from.
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Christopher Page
Annoying woman talking an a loud speaker ( trivia) the whole dinner .. sorry ruined my experience...
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Jim Steele
Got a lot of food for a good price. Prepare to bring home a to-go container for the Mac and cheese!
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Anne Ruppert
Great Friday fish, generous and delicious sides, and some great local beers on tap. Delicious!
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Joseph Mineo
Had a good experience. Food was good, service was good, price was good......was all good!
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Michael Z
Just all around amazing. Portions are enormous and delicious. Great price.
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David Finn
Service could be a little faster, but i think they are hiring new staff
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Bryan McGowan
We go here multiple times a week. Huge portions and good prices
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elaine tallarico
Food was excellent. I had the Hang wings and they were amazing.
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Theresa Arbutina
Nice variety on the menu, quick service and nice staff.
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Michele Femmenino
Half my macaroni and cheese was cold and half was hot..
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Tony Sepulveda
Mac and cheese was excellent! Great wings also!
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Paul fatv
Good food. Service is absolutely horrible.
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Russell Crocoll
Food took too long to come, wasnt very good
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Paul Smith
Good food and great place to get a drink
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Josh Helminski
Mac n cheese was delicious and huge
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Mike Wright
Best friend pickles in town lol
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Scooter C.
Best customer service around
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valerie celenza
Homey feel. Fattening foods.
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Holly Willard
Very good. Friendly service
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Jeff Trunzo
Mac & cheese. Enough said
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Cy Chvala
Nice place to hang out.
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Kathy Reitz
Always a great meal
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doug ellman
Huge portions !!!
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mcguffers x
Great food!!
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K G
Great food!
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Ken Scheifla
Great food
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Chuck Talor 716 T
Good yal