Address: | 5045 Nesconset Hwy, Port Jefferson Station, NY 11776, USA |
Phone: | +1 631-928-7777 |
Site: | seaportdinerportjeff.com |
Rating: | 3.8 |
Working: | 7AM–1AM 7AM–1AM 7AM–1AM 7AM–1AM 7AM–2AM 7AM–2AM 7AM–1AM |
ST
Steven Zore
Oh, dear! I used to go to this dinner all the time, many years ago in the early 90s when I was a student at Stony Brook University and I lived in the area. Back then it was a very nice place to eat. The decor was and still is pleasant and cozy. Early morning, just after midnight on January 21st, 2016 I find myself working in the neighborhood and called in for takeout. I ordered a hamburger deluxe, MR, with ketchup and mayo on the side. When I got back to work and opened it up, I was kinda shocked. First of all, the burger was packed separate from the onion rings and fries and that is fine. Everything was covered in grease. The bun was almost soggy, it was so greasy. The meat itself was limp and unappetizing and very greasy. The onion rings were sorta crispy, but they were very greasy and all stuck together so it was just a giant pile of grease all stuck together. The fries were hot but soft and greasy. Th lettuce was skimpy: it covered less than 1/2 the burger, and it was limp and soggy with grease because t was sitting under the pile of onion rings and french fries. The tomato was pathetic, a little tiny Roma tomato sliced up. The slaw was crispy, but the dressing was very watery and it was very sweet, it tasted like they added sugar to it. The only reason I gave this place 1 star was because the pickle was actually excellent, large and crispy and fresh. If you see this place and consider eating here, DONT! Go to a 7-11, if everything else is closed, and get a hero or a cup o soup or something. After I ate this mess I couldnt wait to wash my hands and have a few Altoids to cleanse my pallet and rid my mouth of the taste of grease. These people aught to be ashamed of themselves. I was gonna call and complain but I was too embarrassed for them. Its 2016, is the fine art of burgers at the dinner a hidden mystery or something? Its lettuce and tomato for crying out loud, not high cuisine. Soggy french fries? Greasy, disgusting onion rings? Cmon....make an effort...
MA
matt landow
There are no words that can describe how we were treated here. We placed an order, brought it home and it was a messed up order. I called very upset because we had already got home, spoke to the manager Angelo, after going back and forth he goes ahead and puts the waitress on! THE MANAGER PUTS THE WAITRESS ON BECAUSE HE DOES NOT WANT TO DEAL WITH THE ISSUE! The waitress then starts whispering about my girlfriend who placed the order and insulted her not realizing I was able to hear. I then get the manager back on the phone and he specifically says they are only refunding the one meal they messed up. THEY GO AHEAD AND CHARGE MY GIRLFRIENDS CARD AN EXTRA $20 AND CLAIM THEY REFUNDED THE $34.00 WHICH WAS ALL THE MEALS, WE CALLED THE BANK AND THERE WAS NO REFUND! SO BASICALLY THEY STOLE MONEY FROM US, WE NEVER GAVE THEM PERMISSION TO CHARGE ANYTHING EXTRA TO THE CARD. I SPOKE TO THE OWNER HE ASSURED US WE WOULD SEE THE REFUND AND OFFERED TO PURCHASE US A MEAL NEXT TIME WE COME IN, BUT THE DAMAGE HAS BEEN DONE. I CALL BACK A FEW DAYS LATER STATING THAT I WILL FILE A POLICE REPORT BECAUSE THE BANK SAYS THERE IS NO REFUND SO HE SAYS GO TAKE IT UP WITH THE POLICE AND HANGS UP ON ME! AVOID THIS ESTABLISHMENT AT ALL COSTS! HORRIBLE CUSTOMER SERVICE, AND YOU CAN GET THE SAME FOOD AT ANY OTHER DINER THAT VALUE THEIR CUSTOMERS AND DO NOT STEAL FROM THEM! Filing a complaint to the Better Business Bureau...Hopefully I can save some people from being insulted by their poor customer service or even have money stolen from them!
OV
Overlook Edcomics
The Service: This has to be the worst place I have ever been to in my life. Went here to have lunch with a few family members to celebrate my five year old daughters "graduation". Our server was unprofessional. For some reason she didnt realize when you have 7 adults and 2 children under 5 it is best to give them their food 1st. Instead my sons dish was second to last and my daughter whom we were celebrating asked for a simple bowl of macaroni and cheese was the last to come out. 20 minutes after everyone else was served . So my daughter had to eat the adults food as not to be left out. The Food: Is as good as the service. My mother had an omelette with cheese - which was one greasy egg covered in 3 Kraft single slices laying on top, gross looking. I had a chicken BLT... which consisted of one slice of bacon and an inch thick cut of cold-cut chicken you would get at a deli that came with two french fries, yes two. The waitress took our credit card and didnt come back with it, fifteen minutes later she swiped the card, then still didnt bring it back to us. We all had to get up and go to her to get it. Terrible, that is all.
MA
Mary Liz
So sad...We have lived in the area for almost 30 years & had many a good meal at the Seaport Diner...But it seems that its time to move on to another eatery....Diner last night was HORRIBLE!...Waitresses seemed VERY inexperienced and unable to handle our table of 5....Couldnt remember who ordered what, so she just put down anything in front of anyone....Appetizers served WITH main course...salad was actually MOLDY!....Cheeseburger was under cooked with cold slice of cheese thrown on top...Curly cheese fries looked/tasted like they had been sitting around for hours...Pork chops were obviously old, one of the three not able to even eat!...Despite our problems/complaints to the waitress, no one came to the table to see what the problems were or how they could fix them...In the end, manager took a few dollars off the check..too little too late...Time to move on to the Heritage Diner, a stones throw down the road....So sad, so very sad....
MA
Maria Vilardi
Tonight I went in with my Fiancé and he ordered a waffle and home fries with coffee. I ordered a Black Russian only. Waitress came and delivered our drinks. Then his food. NEVER came back to see if everything was ok or even come back to see if I wanted another drink or anything else. Said something to the hostess and got an answer from her " well we got busy " I was so upset after working 9 hours , all I wanted was to get served by my waitress not an excuse from the manager/ hostess that they were busy... Very disappointed
MA
Maria Mir
Not the best, not the worst. The general staff is pretty nice and attentive. The hosts make me feel uncomfortable every time. I cant even pin point why. Maybe its lack of smiling? They have traditional diner food. The one thing I wish they would offer is a chicken alternative Gyro. Not everyone likes eating baby animals. Its a rather large place, its pretty busy and easily accesible. Its super convenient to get to because I live very close.
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Christian Pena
Seaport diner has decent quality burgers. Even though it has nice burgers it lacks the quality french fries needed to be paired. It may have been because it was late night, but thats. No excuse to give customers soggy fries. Service wasnt special, but it wasnt particularly bad, and pancakes were pretty good. If there was better service I would have upped it to a four star.