Address: | 3701 McKinley Pkwy #1120, Blasdell, NY 14219, USA |
Phone: | +1 716-825-8443 |
Site: | tgifridays.com |
Rating: | 3.2 |
Working: | 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM |
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Katherine Goodberry
The food is always awesome. The service however, was terrible. My boyfriend and I have been here twice, the first time being late night where we were taken care of by the bar tender who was great, but the most recent time was a deal breaker. We came in on a Friday when it wasnt terribly busy. Not only did our server take forever to approach us, but when she did, was the first person ever to interrogate my boyfriend about the validity of his clearly legal I.D. then continued to try to cover herself by flirting with him. She barely visited the table, didnt ask my boyfriend or my brother how they wanted their burgers done, and continued to be snippy and rude with me. We really do love the food here, but from now on we will be traveling further out to find a different location because that entire experience was just absurd.
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Taressa Snyder
Wow just wow. CURRENTLY sitting in Fridays this is our "spinach dip" which apparently translates to cheese covered whole spinach. We had chunky dirty silver wear and the waitress Jess was just down right rude! My French onion soup was very thick (No broth) so we asked to speak to the manager. The older gentlemen came over and was instantly defensive. I showed him our fork and then the soup finishing with the spin dip. His first words were "first of all" and he said the soup and dip was new recipe and he doesnt know why they changed it. The waitress then walked by with new silver wear and set it on the table as she walked by, not saying a word! Just unreal to be treated that way by the manager on top of it. Worst customer service of my life!!!
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Kim Noyfb
I had a UNFORTUNATE lunch at this location. I walked in...I saw noone...I may have heart a cricket. Wheres the host? Oh wait...its Xmas time. .so have no staff. Wtf? I was getting gift certificates (which I regret now) I sat at the bar. Wtf does tgif get their staff or why is fridays so CHEAP? WOW ...The bartender aka host aka bar back aka Food runner HATED her j o b. SHE barely noticed me. When she did..I was sure to order fast. The food SUCKED. French onion was terrible. Thai tacos. ..really? Anyway.. Her appearance was bad. She served me food like I was at truck stop...sloppy. Basically she was white trash . Omg. ..Ill never eat at a fridays ever again.
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Megan Schwartzmeyer
Went for lunch today. Ordered the loaded chipotle nachos. They were hardly loaded. Literally 2 pieces of chicken on all of them. They were basically just regular nachos served with queso. My husband ordered a steak. He didnt even eat it. Said it was the worst he has ever had and his broccoli was colored brown on the ends. To boot the service wasnt great and the booth was disgustingly filthy. Food all over the TV and wall. The floor was covered in old food and napkins. It was gross on every level. We will not ever return.
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Dianne F
Tgif has really gone downhill visited one in Erie pa and it was so bad that we didnt touch food it was cold and undercooked so we just left after reporting to rude manager who said what do you expect were busy , well I expect consistency lol now thinking its a fluke we visited tgif in Blasdell ny well we had to wait over 5 minutes to be seated and it wasnt busy all workers were confused food took extremely long to get and was mediocre and again not hot will not be going back
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Jake McFarland
The server James was absolutely rude and disgusting. He messed all are orders up, and he touched food after scratching his face. We talked to a manager(She was super nice) who said " she was sorry and she would fix it and sent over the general manager. The General manager only said "we will train him" but it seemed like he really didnt care. We paid and left and we will not return to this location.
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Kaitlynn D
Went last night w my boyfriend and his brother. Overall everything was great! Our waitress McKenzie was super cute and friendly which was awesome BC last time our server sucked. One of our orders came out slightly wrong but they fixed the issue pretty quickly. I got French onion soup & the black bean burger...it was so delicious I ate every last bite even though I was stuffed halfway through it.
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Brian Walker
Service took FOREVER. I think we waited 45 minutes to order. I ordered the new sizzling steak item. It arrived lukewarm and was pretty tough. Other meals served to my companions also cold. Waitress didnt come by again until it was time for the check and we sat waiting about 30 minutes after wed choked down as much as we could. Pretty horrible experience. Wont be back.
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Jamie Decker
The bar and take-out service at this location is terrible. Tried calling to order take-out, got hung up once, no one ever answered the phone the second or third time I called back. It happens every time I try calling and when picking up food in the bar, it seems like its a major chore for them to bother. Funny cause I still give a tip but guess that doesnt matter.
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Jessica Redden
My best friend and I plus 4 other people came here specifically for ghost pepper chicken. They had the nerve to get rid of it. Plus our waitrice had so much attitude about it she deserves to get fired. And it was her birthday plus her twins . They were so utterly rude I wanted to slap her. Hate this place. Never coming back lol. Peace out :)
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Tabby Lepsch
Drinks were good. My bf really liked his mojito but damn we got appetizers and the chips were way too salty. Left there maybe half an hour ago and my mouth is still burning a lil from the salt. Also got the spinach queso dip... There was like 3 pieces of spinach and a few tiny pieces of artichoke in it... Not what I expected.
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Beth Congdon
Good has always been pretty good but the bathroom was a mess. Came again in February, not sure what was up with the bartender, she claimed she was tired, well, the bar was a mess and it looked like she couldnt handle it. And once again, the bathroom was discusting. What is wrong with this place?
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steven weidmann
Dont go here! All of the food was cold, my coleslaw was warmer then my mashed potatoes! Service and food quality has gone down the drain. Will no longer be going to any of the Fridays. Restaurant pretty empty on a Friday night now I see why. Dont go here!
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Mari Cunan
Posting here my favorite dishes from TGIF. Second time here in Venice Grand Canal branch and as always its a pleasure dining here. We are the last customers but we didnt feel the staff are rushing us to finish. Customer Service is superb keep it up.
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Cat Lang
Jack Daniels grill stuff is awesome! Drinks are decent too. Just dont get the fresh spinach as your side. Its literally just microwaved spinach and mushrooms with some asiago on top. No seasoning, no flavor. Just clumps off wilted, flat spinach.
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Daniel Jackson
Service was terrible. Got there around 8 after the dinner rush and sat there for 15 min before we even put our drink orders in. And then the waitress took another 10 min to get them to us. Way too slow for me to come here again.
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A Private User
Went with 4 of my friends. The service and atmosphere was great. All of our food was cold (heating lamp was accidentally off) but weve had it heated up. Biggest turn off: a friends shrimp had its shell still on in their dish.