Address: | 15 Webb Pl, Dover, NH 03820, USA |
Phone: | +1 603-842-4955 |
Site: | fiveguys.com |
Rating: | 4.5 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
ED
Eddie Webb
Poor service and undisciplined staff. I come to this location pretty regularly, but theyve been getting slower and slower, and messing up orders more and more. On my latest visit they mixed my order with the next customer, then tried to over charge me to fix it, and once the billing and order was figured out I waited 10 minutes to be told they in fact cancelled my order, and had just put in through again. On the abundant time I spent waiting I noticed the staff talked poorly to each other. Some bossy, some chatting, but neither of the two managers even flinched. They were generally uncoordinated, and lack of communication was evident in the poor service experience
SA
Sara Clement
i had gone there a few times, and dont get me wrong the place is great.. I placed an online order today and when I got home I was really disappointed with my burger.. I ordered it with grilled onions and not only were there no onions but there was mushrooms on it instead.. I hate mushrooms.. dispise them even.. after I saw that I began taking them off and I was going to let it go.. but then I noticed something else.. there was no damn ketchup.. I ordered 3 things on my burger for toppings. 3 simple things and they ruined 2 of them for me.
AU
Autumn Theriault
Great burger. I particularly like this place, because they will wrap the burger in lettuce instead of a bun (and I recommend asking for a bowl, too, or it will be a mess). When you ask for the lettuce, they even ask if its for allergy purposes so they can change their gloves! All extras are included in the price, the fries and shakes are delish, and the prices are reasonable.
GL
Glenn Watt
Lets be clear. Youre not going here for healthy snacks. But if you want the best burger around and some darn good fries, this place cannot be beat. Ive seen the staff turn over at this biz a few times. More often than not, theyve had a good crew of people working here. When the chemistry is right, and theyre playing some sweet 90s rock, it can be kinda fun to eat here too.
PA
Patrick Peare
This is one of the best burger places I have ever been. Good food online ordering and fresh ingredients. The hot dogs are great too. Fresh to order French fries and they always give you more than you expect. They are on the bit expensive side but you definitely get your moneys worth. So many toppings to choose from.
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Jono Herrington
Food is good but the way they handle their online orders needs some help. The online system asks you when you want it ready; however, if you order fries, they wont even start your order until you get there ... even if you call ahead of time. Dont waist your time thinking you will get your order faster.
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Ryan Smith
Great location and the new shakes are good. Had my first bad experience though, last week I got my usual mushroom cheeseburger & I think they used shiitake instead of the usual button shrooms. They were super chewy with a texture that doesnt work with an otherwise melt-in-your-mouth experience.
ME
Meiliege Black
I have dietary restrictions and was extremely happy with the way they catered to them. This is more than just a burger place, it has the best team with great customer service! The team at 6:10pm, Sunday June 25th, Awesome work guys!! Highly recommend
JU
Justin Jonker
The friendly staff really go out of their way to welcome you. The burger is made to your liking because you choose what goes on it. I ordered the large fries, and I got a "bucket" of fries in my bag. There is no doubt that you get your moneys worth.
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Jennifer Dulong
Love this place! Burgers are always really good and the fries are fresh. Staff is great from start to finish. We always leave stuffed and thinking why did I eat so much!?! But you its so good you can help it!
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sidehop
Fresh burgers and of course fries cooked in peanut oil. If youre going to eat burgers, you might as well come here. Meat taste like meat and not soggy or watery like McDs. The price is not bad at all.
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Erika fluff
Five stars for five guys! The burgers are incredible, hands down best burger place. I went out of my comfort zone and ordered something different today and their hot dogs are just as amazing.
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Robert Bonner
Incredible Burgers, Even as a chain restaurant they maintain a decent consistent product no matter where you go. the shakes are amazing and the fries are top notch.
AN
Andrae Carrico
This place is great, every time I come here Im never disappointed, service is fast if you pick the right time and the burgers are always juicy.
JB
Jbairam18
Great food just as any other five guys but the staff is sub par. Three times Ive been and three times they have messed up my order.
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Bre Alley
Great food! The cashier was very helpful, the food was ready quickly, and everyone seemed to love their jobs. Will recommend!
JA
Jacob Wolkens
Love the food and atmosphere at any Five Guys, but the attitudes of the people in the kitchen werent the best Ive seen.
JE
Jennifer Dowe
Love eating here. There fries are the best with vinegar and fresh cooked burger to go. I eat here at least once a week
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Dianne Chase
Love the food, but if you cant take the peanuts home then sell a bag rather than chastise customer after customer...duh
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Vern Nicholson
I ordered a meal on line last week. The fries were excellent and I enjoyed eating the free peanuts. Way to Go!
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Tyler Leavy
Burgers are good, fries are great, especially the Cajun. Some Cashiers are a little too talkative at times.
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Tim Slager
Burgers, done right, juicy and the way you want them, promptly, and I agree, the free peanuts area great!
TI
tim hudon
Last night was my first time eating at 5 guys. Service was great, and my burger was better. Thanks
MA
Maxy Shepherd
Been there once in my life.... And the burgers... Are so amazing... I cant even describe it.
JA
Jacki Brewster
SO Deserves the five stars. With the juicy burgers, it make your face look like this:
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Jenny Andrews
The place isnt the cleanest due to the peanuts everywhere, but the food is fantastic!
BO
Bob Duncan
Very friendly, fast service in an atmosphere better than most fast food restaurants.
JO
John Hilfiker
looking for a cheap greasy burger with awesome fries.... best hangover cure for sure
AL
Allison locke
Every thing I had was good and flavorful with fresh ingredients and quick food times
KA
Kathryn Gregg
Excellent service, pleasant counter staff, best burger and fries Ive had in years.
TA
Tami Righetti
Small burger with not much taste for having grilled onions and mushrooms on it.
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Christina Gunn
Love their bugers!!!!
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Jeffrey Drenning
Ridiculousness. This place has the best burgers on the planet. No question.
KA
Katherine S
If you like milkshakes ask for the double oreo cookie one its to die for
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Bill Iverson
The fris are worth the trip alone! But the burgers here are the best!
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David Shane
Great burgers and fries large portions great prices. Immaculate clean
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cameron cully
Great food. Nice staff. Cleaner then some of the others Ive been to.
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John Schlieman
Pricey but more then worth it, you cant leave without being stuffed
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Randy Robb
Awesome burgers, fries are the BEST, and you can get a bacon shake!
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Chummy
Way too expensive, almost $30 for two burgers fries and a milkshake
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Michael Pellman
The place to go when you want a greasy burger and hand cut fries.
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Carolyn Miller
Best. Burgers. Ever. Hand cut french fries. This must be heaven.
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Doug Anderson
Its 5 guys! If you havent been here someone should slap you.
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Jennifer Warren
Good burgers, fries and shakes. Order ahead on their app.
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Alan Williford
Great burger. Awesome fries. Fresh food. Free penut a plus!