Address: | 1040 MN-15, Hutchinson, MN 55350, USA |
Phone: | +1 320-234-9453 |
Site: | buffalowildwings.com |
Rating: | 4.2 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–12AM |
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Tyler Halonen
This started off as a less than positive experience, and resulted in what I believe was the second review Ive left somewhere. Within an hour of the work week starting Monday morning, I had a call from Cliff, a manager at the Hutchinson location. Cliff explained what had happened in a calm and professional manner, and came off as genuinely apologetic about the situation. Not one time did he ask that I change my review, and Im not even sure he expected it. Please keep reading. Would I have ate at this location again? Just because its convenient, yes. However, with the way Cliff handled this--taking the blame for something that was 100% out of his control (nobody. Nobody does that): he earned my recommendation for life. Im a big believer in word of mouth for any business, and his care for a client as minor as myself blew me away. If Im Buffalo Wild Wings Corporate reading this, finding some type of bonus/compensation for this employees commitment to the company should be a top priority, even if its just a token of "thanks". Great employees that embody the actual values of your company Im assuming are hard to come by, and from my little experience here--Im going to guess youve got one down in Hutchinson. Thank you.
NO
Not Telling
So I walked in and stood at the podium, waiting to be seated like any other decent restaurant. While in the process of hoping to be told "Just a sec," by some form of waiter, I have the entire restaurant staring me down like I was doing something wrong. Typically, the places I have been remedy this situation in some way. This one did not. Was looked at three times by some form of staff without a word being said to me. So I stood there, looking stupid for about as long as I could muster before turning around and just going somewhere else. Thanks for the inspiration to vote with my dollar.
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A Private User
The first few months of their operation were questionable. The food has always been good but the checks were often incorrect. Lunch can be slow and it may take over 30 minutes to get your wings, but they are trying to improve. It is bar far my favorite place in Hutchinson. The staff is friendly, the establishment is clean and oriented nicely, the food is always good, and the prices are fair.
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Jackie Kaufenberg
Our family loves this restaurant and its always on the top of our "where should we go?" list! Thai curry boneless wings are our favorite, and we always ask for them to be extra wet. Awesome selection of tap beers. Kids meals are $1.99 on Sundays which is an awesome incentive. The servers are usually *the best*!
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Angel Bergstrom
Very yummy place to eat! Great selection of food. Fast friendly service. LOVE the free tablets the loan for the kids while we are waiting for food! What an awesome perk to eating there! If I had to choose based on that along, I would definitely choose eating here over somewhere else!
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Ashley Messner
This place is always crazy busy, but surprisingly, you really dont have to wait long to get your meal. Its kid friendly with tablets, coloring, the menu, etc. Its not the cheapest place on the planet but when you want wings, you NEED wings. Well be back again.
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Mattea Karels
I love Jeremy!! He is so funny and super in tune with his customers. I dont drink all too often he recommended the best drink I have ever had the knock out fruit punch. He knows how to get his customers in a good mood and more than ready to come back!
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Tony Jacobson
Im not typically a fan of sports bars and such but this place is pretty mellow with great and friendly staff. The food is what you would expect. If your planning on getting wings you might want to bring an extra shirt!
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Jennifer Pinske
Our family has been here twice this month & each time we had excellent service & great food! Great deals, if you go at the right time. All the employees we dealt with were polite, friendly, & fast. Love this place!
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Karmelo Kandy
Second time we have been to a BWW and something wrong with the food. Me and my daughter ordered the boneless wings and both orders were dry. Would think that would be one thing that should be good.
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Eric Villnow
I go here often. Especially for endless wings on Wednesdays. Great customer service when the food came out late. They arent afraid to make sure you are happy to keep you coming back. Great environment.
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Marlena Harris
Short wait time for a table. Server took forever to take our order, salads did not come out together, did not check on us after our food was dropped off, drinks not refilled.
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Spencer Olson
Love the wings! They have such a good variety of flavors to choose from. I enjoy being able to have a salad instead of fries with the meal. The lunch menu is a great value.
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A 3
The service was not very good, granted it was 5:30 on the day before thanksgiving, it took about a half hour to get our food. But the food was awesome.
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Dustin Bentz
Good tap selection and okay place to catch a game, but the quality of food at all BWWs has gone way down, to some over priced synthetic mush.
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Chayton Riebe
Nice waiters, very friendly, amazing service, service can be a little sloppy or rushed during busy hours but nothing to fret over
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Dawn Montello
Pleasant experience sitting at the bar. Two samples of beers before we decided which we preferred. Offered the happy hour menu
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Benjamin Carlson
The food is always only meh, the wait staff is not very top notch .. we dont go here that often because its not worth it.
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Steve Gasser
Try the spicy wings. Always something going on there. Great place to watch the football game or hang out with friends.
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Amanda Kottke
Go for the beer. Prices are high for food quality. Hit and miss with service. Like the new app and getting points.
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Becky Sickmann
Good good, service is kinda slow, tables in bar area are way to small for a family of 4 to sit at decently!!
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Heidi Arndt
Good food. Normally good service. Have experienced some service struggles when visiting with a large group.
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Shoshannah Noling
Good food. Booths are not the greatest. Every time the person behind me moved the whole booth moved.
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Cory Carr
Great service, food is always really good. Doesnt matter which way you look you can watch TV.
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Andy Strand
Beer and Wings! I will say that some of the wings were over sauced, if that is even a thing
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Jonathan Birchler
I always like the BWW food, but this place has way better service than the metro locations.
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Kari Brinkman
My kids enjoy going every chance they get the Customer Service and food is wonderful.
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zach Hecksel
Minimal wait, good food, great workers, awesome beer. I come here ever so often.
JA
Jason Blashack
Service was prompt and they did a good job of getting everything right
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Amanda Pettit
We had a large group and they were able to serve us quickly.
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Jeff Groth
Best place in town to watch the Vikings, T-Wolves, and Wild!!
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gerardo gonzalez
They never put UFC Fights like all the other BWW in the area
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Jackie Boettcher
Got a seat right away and good service. Just a bit expensive.
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Danny Cawood
Good B-Dubs, good service, great beer selection as always.
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p dselch
Good atmosphere. Good wifi. Great servers. Excellent food.
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D&G
Alex took great care of us! Excellent service and food!
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Nisheeth Parekh
This is a standard BWW. You get what you expect.
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John Glisczinski
Good food, good service, clean dining area
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Kdc 3
The food is good the wait time isnt to bad
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Tyler Holbrook
Horrible service, good place to get sober.
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Kevin Viesselman
Over priced for what you get. Good staff