Surabhi Indian Cuisine
| Address: | 517 W 98th St, Bloomington, MN 55420, USA |
| Phone: | +1 952-746-3663 |
| Site: | surabhicuisine.com |
| Rating: | 3.3 |
| Working: | 11AM–2PM 11AM–2PM 11AM–2PM 11AM–2PM 11AM–2:30PM 11AM–3PM 11AM–3PM |
Location
Photos 89
Reviews 10
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Sudhir Anarasi
Never again, What an awful experience... I went with my family to close this year end expecting some good food here. First of all there is not much options for veg... I had some appetizer initially and then went on to get some Veg biriyani. It was not of that great taste. I took a spoon of Veg biriyani in mouth and suddenly felt like some hard things and spilled it out. To my surprise, it came out as BIG PIECE OF NAIL cut out from finger(Appeared to be of THUMB) and I GOT REALLY PISSED OFF. Showed it to the attendants and went to the front desk person. The response was : "Sir, we get our meat from outside vendors we will check with them" E...Helllllloooo..... I didnt eat any meat, I am vegetarian and this big piece of DIRTY nail came out of your so called Vegetable biriyani. Again the response was of same nature... we get rice and vegetables from vendors. the used plates were never picked up from table even after telling few times to the attendant and manager. I couldnt eat anything and was kind of feeling to vomit right there. Paid for the buffet and walked out. I AM SURE I WILL NEVER GO BACK AGAIN THERE.
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Matthew Towns
First thing, I have to state right out of the gate, I am not an expert on Indian or Sri Lankan food. I have been to this place 2 times over the course of a year. The last was 12/22/16. Having never tried this cuisine until last year I made the choice to try something that might agree with me. I ordered the Chicken 65. This was perfect! I absolutely loved it. The chicken was tender and spicy, not so spicy that I was put off to it. Also, this kind of spicy would not work as a Minnesota spicy, you know the people who think tacos from a fast food place is spicy. We also ordered the Chicken Manchurian.and it was fantastic! Outstanding. Who doesnt love naan? Theirs is fantastic! The Vegetable Samosa was good, however, Im not a huge veggie fan so I was neutral on this. Service isnt bad, but could be a little more attentive. They also did not break down the buffet table all the way and there was still food left in there at 7pm at night. Trying to get the check was a Herculean task, that I had to finally go to the register and get boxes and pay. Overall a solid dining experience.
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A Private User
We went there with our friends and were given cold reception by the guy at the front desk. The lady who was folding napkins doesnt even gave us friendly smile, though my kid and others smiled at her. She gave us the look as if we were having food without paying. And the guys at the reception behaved like we werent welcomed there, were in such a hurry before we could even finish our food. The food was way too spicy even for the Indians and the taste was not bad. All we could taste was the spiciness and the taste was carried away by too much spice. We believe that no matter how the food tastes, the satisfaction comes from the warm and polite attitude of the waiter and server. Being an Indian they should have known it and we expect them to give it a try atlest to stay in business.
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Nicholas Singh
Came for lunch buffet... food was actually fairly good but the experience was rather poor. Staff is waking around in street clothing, do not greet customers and are constantly txting or taking calls, or even listening to videos. Background music was being flipped around constantly - is the customers experience the important one or the experience of the staff? My empty plates were left on my table as front desk person texted and watched loud videos. Everything has an unclean, unprofessional feel to it. The bathroom was absolutely filthy, which gives one insight into cleanliness practices. The owner needs to know whats going on. Result of very poor/nonexistent management.
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A Private User
As far as "poor reception" and comments similar, its a different culture. All the employees are India, speak Indian ect. The cooks are Indian from what Ive seen, some Indian places Ive been to have Mexican cooks....if I eat Indian food, I want an Indian making it. Someone said its a relaxed atmosphere, and it is. They arent rude, its just different. The food is moderately spiced and enjoyable. Indians do come to Surabhi which is good. The lunch buffet is 8.50, which is super cheap. The chicken is a high quality as well, some Indian places have chewy dark meat. Anything lower than a 4 is ridiculous, voted best Indian in the Twin Cities a couple years ago.
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Nicole Duff
I paid for the buffet, walked up and was so disappointed in the selection. I LOVE Indian food, but all of my favorites were missing. No Chicken Tikka Masala, Lamb Vindaloo, or Methi Shrimp (even though its on their menu). What they had instead was subpar, repetitive, mostly vegetable dishes that didnt look that appealing. They have 3 types of Naan on their menu, but only served the basic kind, and it was doughy and flavorless. I grabbed what I thought was edible, and left. I tried a couple bites, was totally disgusted with the flavor, dumped my $10 container of food in the trash, and went to Subway where I knew Id find something I liked.
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Steve Raab
Very terrible service, but some really fantastic (though inconsistent) food. When I lived in the area, I did a lot of take out, though now I mostly hit the lunch buffet and have found theyve slipped a notch in quality and consistency. That said, if you dont expect the usual cliché dishes, and acknowledge that some of the food may have been sitting on the line too long, there are some really good items available. I typically walk in, say no water, go to the buffet, get my own drinks, silverware, napkins, etc... Then tip myself with some extra gulab jamon instead of tipping the staff.
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Nicole Morgan
I absolutely love the food! everything I try has such a depth of flavor it makes my taste buds sing but the thing that really brings this place down is their lack of service. Ive been to this place for over a year now and their service has not gotten any better!?! I can sit there with an empty glass of water for over a half an hour even after asking them for more water!! such a simple thing should not be overlooked. Not even just that but most of their waiters just seem off in their own little world not worried about the customers at all. They took away the thali! absolutely ludicrous!!
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A Private User
The food is average. Service is poor. The food during Weekend buffets rates better due to the huge buffet. The buffet during the weekend afternoons is crowded and reasonably priced. Have to wait to get seating during the buffets. Try to avoid as the place is under staffed and not clean during the buffets. if you visit during the other days and hours the place is better- however you will be ordering from the regularly priced menu. During all my visits the shortage of staff was very much visible. The decor and ambiance need much to be desired in the new location.
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mohammed ali
Food is delicious, but the waiters are not up to the mark they always prefer their own country ppl, they also some time over charge u for example I order chicken korma so they gave me options of either to take white rice or naan so I choose the naan and yet they separately charged me, I always go with my family and when we ask them childrens high chair they always give dirty chairs which they never clean even their restrooms are always dirty, I have been going there a while now and its always the same. I recommend think twice before going there
